GE GTUP270EMWW Use and Care Manual - Page 13

Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service. GEAppliances.com Water Too many suds Water leaks Water temperature seems incorrect Water pumped out before cycle is complete Water won't drain Washer pauses during spin cycle Can hear but not see water at the end of the cycle Possible Causes What to do Too much detergent Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. Using too much detergent Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load. Fill hoses or drain hose is improperly connected Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility. Household drain may be clogged Check household plumbing. You may need to call a plumber. Constant water pressure to the fill hoses at the water source Tighten hoses at the faucets and turn the water off after each use. Check condition of the fill hoses; they should be replaced every 5 years. Cooler water temperatures provide improved energy efficiency New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance. Water supply Turn both hot and cold faucets fully on and make sure hoses are connect- is turned off or ed to correct faucets. improperly connected Water valve screens are stopped up Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. House water heater is Make sure house water heater is delivering water at 120°F-140°F (48°C- not set properly 60°C). Lid lifted or cycle was Reset cycle. put in pause for over 24 hours Drain hose is kinked or improperly connected Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 8 ft (2.5 m) above floor. This is normal The washer may pause during the spin cycle to remove soapy water more efficiently. This is normal The pump pleaves a little water in its intake and this is diluted with clean rinse water. 13