GE GTUP270EMWW Use and Care Manual - Page 15

Before you call for service... GEAppliances.com Washer Performance Pilling Snags, holes, tears, rips or excessive wear Wrinkling Possible Causes Result of normal wear on poly-cotton blends and fuzzy fabrics Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets Undiluted chlorine bleach Chemicals like hair bleach or dye, permanent wave solution Improper sorting Overloading or incorrect water level Incorrect wash and dry cycles Repeated washing in water that is too hot What to do While this is not caused by the washer, you can slow the pilling process by washing garments inside out. Fasten snaps, hooks, buttons and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knits (which snag easily) inside out. Check bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. Rinse items that may have chemicals on them before washing. Avoid mixing heavy items (like work clothes) with light items (like blouses). Try a fabric softener. Load your washer so clothes have enough room to move freely with water covering all of the clothes. Match Cycle selection to the type of fabric you are washing (especially for easy care loads). Wash in warm or cold water. Washer Soounds Possible Causes "Metallic clicking" Shifter mechanism is engaging or disengaging Back and forth "swoosh" or light "clicking" sound during agitate Quick short agitation sounds at end of agitate "Click" when water stops filling "Clicking" behind Control Panel during fill Water volume changes during fill Motor "whining up" or "coasting down" in spin Electric motor reversing direction Clothing redistribution Relay switch Automatic Temperature Control Valve Automatic Temperature Control Valve Motor ramping up/down during spin cycle "Humming" Water drain pump "Gurgling" Water drain pump What to do The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash. This machine has a drive system that doesn't use gears. This sound is the motor rotating back and forth to agitate your laundry. At the end of agitate, the motor makes short agitation strokes to redistribute the load. The relay makes a click sound when activated. The water level activates the relay and stops filling. This valve mixes in cold and hot water. The "clicking" is the valve turning on and off. This valve mixes in cold and hot water. The sound changes when the valves are turned on and off. The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops. The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is complete. When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning. 15