GE GTUP270EMWW Use and Care Manual - Page 14

Before you call for service... Washer Operation Washer won't operate Movement inside machine when shut off Possible Causes Washer is unplugged Water supply is turned off Controls are not set properly Lid is open-safety feature prevents agitation and spinning when lid is up Circuit breaker/fuse is tripped/blown Electronics need to be reset START was not pressed Lid magnet missing Shifting mechanism is disengaging the motor What to do Make sure cord is plugged securely into a working outlet. Turn both hot and cold faucets fully on. Check controls. Close lid and reset cycle, to the beginning if necessary. Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. Unplug washer, wait 2 minutes, plug back in and press START. Press START. Call for service. When the machine is manually turned off, the shifter will disengage the motor before completely shutting down. If lid is raised before the motor is disengaged, it will resume when lid is closed. Washer Performance Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes 14 Possible Causes What to do Incorrect spin cycle selected Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. Incorrect use of fabric softener Check fabric softener package for instructions and follow directions for using dispenser. Pretreat stain and rewash. Dye transfer Sort whites or lightly colored items from dark colors Not enough detergent Use more detergent (especially with larger loads). Be sure to follow detergent manufacturer's directions. Hard water Use a water conditioner like Calgon brand or install a water softener. Water is not hot enough Make sure water heater is delivering water at 120°F-140°F (48°C- 60°C). Washer is overloaded Select load size to match clothes load. Detergent is not dissolving Add detergent as wash basket fills with water before you load clothes. Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. Incorrect sorting Separate lint producers from lint collectors. Washing too long Wash small loads for a shorter time than larger loads Detergent not dissolving Add detergent as wash basket fills with water, before you load clothes. Try a liquid detergent. Use warmer water temperature. Overloading Load clothes no higher than the top row of holes in the washer basket . Incorrect use of fabric softener Check fabric softener package for instructions and follow directions for using dispenser.