GE GTW685BPLDG Use and Care Manual - Page 25

TROUBLESHOOTING TIPS Troubleshooting Tips... Before you call for service Problem Washer pauses during wash cycle Residual powder in dispenser or clogging of dispensers Laundry additives dispensing too soon Washer pauses during spin cycle Washer won't operate Detergent packets not dissolving Unexplained time and/or settings changes Basket seems loose Colored spots Grayed or yellowed clothes Lint or residue on clothes Possible Causes The Soak Option was chosen This is normal Wash water too cold or low home water pressure Overfilling of dispensers This is normal Washer is unplugged Water supply is turned off Lid is open-safety feature prevents agitation and spinning when lid is up Circuit breaker/fuse is tripped/blown Electronics need to be reset Start was not pressed Laundry detergent packet placed in dispenser Changing options (on some models) Basket moves or rotates freely Incorrect use of fabric softener Dye transfer Detergent amount Hard water Water is not hot enough Washer is overloaded Dye transfer Clothes are air or line dried Incorrect sorting Washing too long Detergent not dissolving Overloading Incorrect use of fabric softener What To Do This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear. Many cycles incorporate as series of soaks within the agitation period to get your clothes clean with less wear. Select a warmer wash temperature if possible to improve dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean tray if clogging occurs. Do not overfill or add water to dispenser. Select Deep Rinse option when using fabric softener. The washer may pause during the spin cycle to remove soapy water more efficiently. Make sure cord is plugged securely into a working outlet. Turn both hot and cold faucets fully on. Close lid and press Start. Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet. Unplug washer, wait 2 minutes, plug back in and press Start. Press Start. Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer's directions. This is normal. Several options will change other options to maximize washer performance. Washer basket does not have a traditional brake. Washer basket will move freely. This is normal. Check fabric softener package for instructions and follow directions for using dispenser. Make sure you have selected the Deep Rinse option. Pretreat stain and rewash using Speed Wash cycle before drying. Sort whites or lightly colored items from dark colors. Be sure to follow detergent manufacturer's directions. Use a water conditioner or install a water softener. Make sure water heater is delivering water at 120°F-140°F (48°C- 60°C). Loosely load clothes no higher than the top row of holes in the washer basket. For best results, load items around the outside of the basket. Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. Separate lint producers from lint collectors. Wash small loads for a shorter time using Light Soil setting. Rewash, next time: Try a liquid detergent; Use warmer water temperature. Loosely load clothes in the washer basket. For best results, load items around the outside of the basket. Check fabric softener package for instructions and follow directions for using dispenser. Make sure you have selected the Deep Rinse option. 49-90577 25