GE JGB690SEFSS Use and Care Manual - Page 26

Before you call for service

Page 26 highlights

TROUBLESHOOTING TIPS Troubleshooting tips ... Before you call for service Problem Oven light does not work Oven will not self-clean Excessive smoking during clean cycle Possible Cause Light bulb is loose or defective. Pad operating light is broken. The temperature is too high to set a self-clean operation. Oven controls improperly set. Excessive soil or grease.. What To Do Tighten or replace bulb. Call for service. Allow the oven to cool and reset the controls. See the Cleaning the Oven section. Press the Cancel/Off pad. Open the windows to rid the room of smoke. Wait until the LOCKED light goes off. Wipe up the excess soil and reset the clean cycle. Excessive smoking during broiling Oven door will not open after a clean cycle Oven not clean after a clean cycle "LOCK DOOR" flashes in the display LOCKED light is on when you want to cook "F- and a number or letter" flash in the display Display goes blank Food too close to burner element. Oven too hot. Oven controls improperly set. Oven was heavily soiled. The self-clean cycle has been selected but the door is not closed. The oven door is locked because the temperature inside the oven has not dropped below the locking temperature. You have a function error code. If the function code repeats. A fuse in your home may be blown or the circuit breaker tripped. Lower the rack position of the food. Allow the oven to cool below locking temperature. See the Cleaning the Oven section. Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. Close the oven door. Press the Cancel/Off pad. Allow the oven to cool. Press the Cancel/Off pad. Allow the oven to cool for one hour. Put the oven back into operation. Disconnect all power to the oven for at least 30 seconds and then reconnect power. If the function error code repeats, call for service. Replace the fuse or reset the circuit breaker. The clock is turned off. See the Special features section. Power outage, clock flashes "Burning" or "oily" odor emitting from the vent Strong odor My oven door glass appears to be "tinted" or have a "rainbow" color. Is this defective? Oven is in Sabbath Mode. Power outage or surge This is normal in a new oven and will disappear in time. An odor from the oven insulation is normal for the first few times the oven is used. No. The inner oven glass is coated with a heat barrier to reflect the heat back into the oven to prevent heat loss and keep the outer door cool while baking. Verify that the oven is not in Sabbath Mode. See the Special Features section. Reset the clock. If the oven was in use, you must reset it by pressing the Cancel/Off pad, setting the clock and resetting any cooking function. To speed the process, set a self-clean cycle for a minimum of 3 hours. See the Cleaning the Oven section. This is temporary. This is temporary and will go away after several uses or a self-clean cycle. This is normal. Under certain light or angles, you may see this tint or rainbow color. 26 49-85214-1

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26
49-85214-1
Problem
Possible Cause
What To Do
Oven light does not
work
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Oven will not
self-clean
The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease..
Press the
Cancel/Off
pad. Open the windows to rid
the room of smoke. Wait until the
LOCKED
light goes
off. Wipe up the excess soil and reset the clean cycle.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not
open after a clean
cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after
a clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
"LOCK DOOR"
flashes in the
display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door.
LOCKED light is on
when you want to
cook
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.
Press the
Cancel/Off
pad. Allow the oven to cool.
“F— and a number
or letter” flash in
the display
You have a function error code.
Press the
Cancel/Off
pad. Allow the oven to cool for one
hour. Put the oven back into operation.
If the function code repeats.
Disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
Display goes blank
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off.
See the Special features
section.
Oven is in Sabbath Mode.
Verify that the oven is not in Sabbath Mode.
See the Special Features section.
Power outage,
clock flashes
Power outage or surge
Reset the clock. If the oven was in use, you must
reset it by pressing the
Cancel/Off
pad, setting the
clock and resetting any cooking function.
“Burning” or “oily”
odor emitting from
the vent
This is normal in a
new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section. This is temporary.
Strong odor
An odor from the oven insulation is
normal for the first few times the oven
is used.
This is temporary and will go away after several uses
or a self-clean cycle.
My oven door glass
appears to be
"tinted" or have a
"rainbow" color. Is
this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
This is normal. Under certain light or angles, you may
see this tint or rainbow color.
Troubleshooting tips ...
Before you call for service
TROUBLESHOOTING TIPS