GE JGBS66EEKES Use and Care Manual - Page 27

Problem, Possible Cause, What To - gas range

Page 27 highlights

TROUBLESHOOTING TIPS Troubleshooting tips ... Before you call for service Problem Top burners do not light or do not burn evenly. (The front right burner is designed to have slightly smaller flames between the 6 and 9 o'clock positions. This is normal.) Burner flames very large or yellow Surface burners light but oven does not Possible Cause Plug on range is not completely inserted in the electrical outlet. Burner slits on the side of the burner may be clogged. Improper burner assembly. Improper air to gas ratio. The oven gas shut-off valve may have accidentally been moved during cleaning or moving. What To Do Make sure electrical plug is plugged into a live, properly grounded outlet. Remove the burners and clean them. Check the electrode area for burned-on food or grease. See the Care and cleaning of the range section. Make sure the burner parts are installed correctly. See the Care and cleaning of the range section. If range is connected to LP gas, contact the person who installed your range or made the conversion. To check the oven gas shut-off valve, remove the drawer (see the Care and cleaning of the range section). For lower oven drawer models, remove the rear access panel by unscrewing the thumb screws in the upper left and right corners. Look for the gas shut-off lever at the back of the range. Lever is shown closed. PULL TO OPEN. Sealed burner models Thumb screws Lower oven drawer models Burners do not light Lock Controls or Control Lockout feature is activated Lock Controls feature is activated. Plug on range is not completely inserted in the electrical outlet. Gas supply not connected or turned on. Bridge burner won't light A fuse in your home may be blown or the circuit breaker tripped. Burner parts not replaced correctly. Allow the range to cool down and touch and hold the Lock Controls pad (on some models) for 3 seconds until the display shows LOC OFF Make sure electrical plug is plugged into a live, properly grounded outlet. See the Installation Instructions that came with your range. See How to Light Bridge Burner section. Replace the fuse or reset the circuit breaker. See the Care and Cleaning of the range section. If LOC ON appears in the display, the range control is locked. Turn this feature off to use the range. See the Lock Control feature in the Oven Controls section. 49-85214-5 27

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49-85214-5
27
Problem
Possible Cause
What To Do
Top burners do
not light or do not
burn evenly. (The
front right burner
is designed to have
slightly smaller
flames between
the 6 and 9 o’clock
positions. This is
normal.)
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly grounded
outlet.
Burner slits on the side of the burner
may be clogged.
Remove the burners and clean them. Check the electrode area for
burned-on food or grease. See the Care and cleaning of the range
section.
Improper burner assembly.
Make sure the burner parts are installed correctly. See the Care
and cleaning of the range section.
Burner flames very
large or yellow
Improper air to gas ratio.
If range is connected to LP gas, contact the person who
installed your range or made the conversion.
Surface burners
light but oven does
not
The oven gas shut-off valve may
have accidentally been moved
during cleaning or moving.
To check the oven gas shut-off valve, remove the drawer (see
the Care and cleaning of the range section). For lower oven
drawer models, remove the rear access panel by unscrewing
the thumb screws in the upper left and right corners. Look for
the gas shut-off lever at the back of the range.
Burners do not
light
Lock Controls feature is activated.
Allow the range to cool down and touch and hold the
Lock Controls
pad (on some models) for 3 seconds until the
display shows
LOC OFF
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or
turned on.
See the Installation Instructions that came with your range.
Bridge burner won’t light
See How to Light Bridge Burner section.
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly.
See the Care and Cleaning of the range section.
Lock Controls or
Control Lockout
feature is activated
If
LOC ON
appears in the display, the range control is locked.
Turn this feature off to use the range. See the Lock Control
feature in the Oven Controls section.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
Thumb screws
Lower oven drawer models
Troubleshooting tips ...
Before you call for service
TROUBLESHOOTING TIPS