GE JGRP20BEJBB Use and Care Manual - Page 24

Problem, Possible Causes, What To

Page 24 highlights

Before you call for service... Troubleshooting Tips Safety Instructions Operating Instructions Troubleshooting Tips Problem Oven will not self-clean "Crackling" or "popping" sound Excessive smoking Oven door will not open after a clean cycle Oven not clean after a clean cycle "LOCK DOOR" flashes in the display LOCKED DOOR light flashes in the display "F-" and a number or letter flash in the display Display goes blank Display flashes Unable to get the display to show "SF" Power outage, clock flashes 24 Possible Causes What To Do The oven temperature is too • Allow the oven to cool to room temperature and high to set a self-clean operation. reset the controls. The oven door is not fully closed. • Close door. Oven controls improperly set. • See the Using the self-cleaning oven section. This is the sound of the metal heating and cooling during both the cooking and cleaning functions. • This is normal. Excessive soil. • Touch the CLEAR/OFF pad. Open the windows to rid the room of smoke. Wait until the LOCKED DOOR light goes off. Wipe up the excess soil and reset the clean cycle. Oven too hot. • Allow the oven to cool below locking temperature. Oven controls improperly set. Oven was heavily soiled. The self-clean cycle has been selected but the door is not closed. The oven door is locked because the temperature inside the oven has not dropped below the locking temperature. You have a function error code. Function error code repeats. A fuse in your home may be blown or the circuit breaker tripped. The clock is in the black-out mode. Power failure. Oven control pads were not touched properly. Power outage or surge. • See the Using the self-cleaning oven section. • Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. • Close the oven door. • Touch the CLEAR/OFF pad. Allow the oven to cool. • Touch the CLEAR/OFF pad. Allow the oven to cool for one hour. Put the oven back into operation. • Disconnect all power to the oven for 5 minutes and then reconnect power. If the function error code continues repeating, call for service. • Replace the fuse or reset the circuit breaker. • See the Special features of your oven control section. • Reset the clock. • The BAKE and BROIL HI/LO pads must be touched at the same time and held for 2 seconds. • Reset the clock. If the oven was in use, you must reset it by touching the CLEAR/OFF pad, setting the clock and resetting any cooking function. Consumer Support

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Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting Tips
Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Oven will not self-clean
The oven temperature is too
Allow the oven to cool to room temperature and
high to set a self-clean operation.
reset the controls.
The oven door is not fully closed.
Close door.
Oven controls improperly set.
See the
Using the self-cleaning oven
section.
“Crackling” or
This is the sound of the
This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking
Excessive soil.
Touch the
CLEAR/OFF
pad. Open the windows to
rid the room of smoke. Wait until the
LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
Oven door will not open
Oven too hot.
Allow the oven to cool below locking temperature.
after a clean cycle
Oven not clean after a
Oven controls improperly set.
See the
Using the self-cleaning oven
section.
clean cycle
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCK DOOR” flashes
The self-clean cycle has been
Close the oven door.
in the display
selected but the door is not
closed.
LOCKED DOOR light
The oven door is locked
Touch the
CLEAR/OFF
pad. Allow the oven to cool.
flashes in the display
because the temperature
inside the oven has not
dropped below the
locking temperature.
“F—” and a number or
You have a function error code.
Touch the
CLEAR/OFF
pad. Allow the oven to cool for
letter flash in the display
one hour. Put the oven back into operation.
Function error code repeats.
Disconnect all power to the oven for 5 minutes
and then reconnect power. If the function error
code continues repeating, call for service.
Display goes blank
A fuse in your home may be
Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is in the
See the
Special features of your oven control
section.
black-out mode.
Display flashes
Power failure.
Reset the clock.
Unable to get the
Oven control pads were
The
BAKE
and
BROIL HI/LO
pads must be touched at
display to show “SF”
not touched properly.
the same time and held for 2 seconds.
Power outage,
Power outage or surge.
Reset the clock. If the oven was in use, you must reset
clock flashes
it by touching the
CLEAR/OFF
pad, setting the clock
and resetting any cooking function.
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