GE PGCS1RKZSS Use and Care Manual - Page 39

Troubleshooting Tips

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Before you call for service... Troubleshooting Tips Problem Slow ice cube freezing Refrigerator has odor Possible Causes Door left open. Freezer control not set cold enough. Foods transmitting odor to refrigerator. Moisture forms on outside of refrigerator Interior needs cleaning. Not unusual during periods of high humidity. What To Do • Check to see if package is holding door open. • See About the controls. • Foods with strong odors should be tightly wrapped. • Keep an open box of baking soda in the refrigerator; replace every three months. • See Care and cleaning. • Wipe surface dry and reset the refrigerator control one setting colder. Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened) Too frequent or too long door openings. Refrigerator or freezer compartment light does not work No power at outlet. Light bulb burned out or loose. •Replace fuse or reset the breaker. •See Replacing the light bulbs. Door/drawer does not close by itself Freezer door/drawer pops open when refrigerator door is closed Leveling legs need adjusting. •See Installing the Refrigerator. This is normal if, after popping open, the freezer door/drawer closed on its own. • This indicates that there is a good seal on the freezer door/drawer. If the freezer door/drawer does not automatically close after popping open, then see the Problem: Door/drawer does not close by itself, above. Hot air from bottom of refrigerator Food freezing in the refrigerator Orange glow in the freezer Water has poor taste/odor Water in first glass is warm Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings will discolor at these normal and safe temperatures. Food too close to the air vent at the back of the refrigerator. Refrigerator control is set too cold. Defrost heater is on. • Move the food away from the air vent. •Move the refrigerator control to a warmer temperature setting one increment at a time. • This is normal. Water dispenser has not been used for a long time. • Dispense water until all water in system is replenished. Normal when refrigerator is first installed. Water dispenser has not been used for a long time. Water system has been drained. • Wait 24 hours for the refrigerator to completely cool down. • Dispense water until all water is system is replenished. • Allow several hours for replenished supply to chill. 39

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Problem
Possible Causes
What To Do
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Freezer control not set
•
See
About the controls.
cold enough.
Refrigerator has odor
Foods transmitting
•
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
•
See
Care and cleaning.
Moisture forms on
Not unusual during
•
Wipe surface dry and reset the refrigerator control
outside of refrigerator
periods of high humidity.
one setting colder.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Refrigerator or freezer
No power at outlet.
•
Replace fuse or reset the breaker.
compartment light does
Light bulb burned out or loose.
•
See
Replacing the light bulbs.
not work
Door/drawer does not
Leveling legs need adjusting.
•
See
Installing the Refrigerator.
close by itself
Freezer door/drawer
This is normal if, after popping
•
This indicates that there is a good seal on the freezer
pops open when
open, the freezer door/drawer
door/drawer. If the freezer door/drawer does not
refrigerator door
closed on its own.
automatically close after popping open, then see the
is closed
Problem:
Door/drawer does not close by itself,
above.
Hot air from bottom
Normal air flow cooling
of refrigerator
motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in
Food too close to the air vent
•
Move the food away from the air vent.
the refrigerator
at the back of the refrigerator.
Refrigerator control is set
•
Move the refrigerator control to a warmer
too cold.
temperature setting one increment at a time.
Orange glow
Defrost heater is on.
•
This is normal.
in the freezer
Water has poor
Water dispenser has not been
•
Dispense water until all water in system is
taste/odor
used for a long time.
replenished.
Water in first glass
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
is warm
is first installed.
cool down.
Water dispenser has not been
•
Dispense water until all water is system is
used for a long time.
replenished.
Water system has been drained.
•
Allow several hours for replenished supply to chill.
39
Before you call for service…
Troubleshooting Tips