GE PHS930BLTS Use and Care Manual - Page 26

TROUBLESHOOTING TIPS Troubleshooting Tips ... Before you call for service Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Surface units do not work properly or flashing power setting. Surface unit setting changed or turned off unexpectedly. Scratches (may appear as cracks) on cooktop glass surface Areas of discoloration on the cooktop Plastic melted to the surface Pitting (or indentation) of the cooktop My new oven doesn't cook like my old one. Is something wrong with the temperature settings? Food does not bake properly Possible Cause Improper cookware being used. Pan is too small. Pan not positioned correctly. Pan is not in full contact with glass surface. In some areas, the power (voltage) may be low. A fuse in your home may be blown or the circuit breaker tripped. Cooktop controls improperly set. High cooktop temperature. Incorrect cleaning methods being used. Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface. Food spillovers not cleaned before next use. Hot surface on a model with a light-colored cooktop. Hot cooktop came into contact with plastic placed on the hot cooktop. Hot sugar mixture spilled on the cooktop. Your new oven has a different cooking system from your old oven and therefore may cook differently than your old oven. Oven controls improperly set. Rack position is incorrect or rack is not level. Incorrect cookware or cookware of improper size being used. What To Do :URQJSDQW\SH8VHDPDJQHWWRFKHFNWKDWFRRNZDUH LVLQGXFWLRQFRPSDWLEOH8VHDIODWLQGXFWLRQFDSDEOH pan that meets the minimum size for the element being used. See the Pan size and shape section. Pan size is below the minimum size for the element. 6HHWKH3DQVL]HDQGVKDSHVHFWLRQ8VHVPDOOHU element. Center the pan in the cooking zone. Pan must be flat. Cover pan with a lid until desired heat is obtained. Replace the fuse or reset the circuit breaker. &KHFNWRVHHWKDWWKHFRQWUROLVVHWSURSHUO\7KH/('V should be illuminated at least partway around the grey arc for that element. Press On then + or -9HULI\ controls are clean and dry. Allow the internal fan to cool the cooktop. Check if pan boiled dry. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms. See the Cleaning the glass cooktop section. This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. 6HHWKH*ODVVVXUIDFH²SRWHQWLDOIRUSHUPDQHQW damage section in the Cleaning the glass cooktop section. Call a qualified technician for replacement. For the first few uses, follow your recipe times and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. NOTE: This adjustment affects Bake, and Convection Bake temperatures; it will not affect Convection Roast, Broil or Clean. See the Cooking Modes section. See the Cooking Modes section and Cooking Guide. See the Cookware section. The probe is plugged into the outlet in the oven. Oven temperature needs adjustment. Ingredient substitution 8QSOXJDQGUHPRYHWKHSUREHIURPWKHRYHQ See the Special Features section. Substituting ingredients can change the recipe outcome. 26 49-80806