GE PHS930BLTS Use and Care Manual - Page 27
Before you call for service
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TROUBLESHOOTING TIPS Troubleshooting Tips ... Before you call for service Problem Food does not broil properly Possible Cause Oven controls improperly set. Improper rack position being used. What To Do Make sure you select the appropriate broil mode. See Cooking Guide for rack location suggestions. Food being cooked in a hot pan. Make sure cookware is cool. Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ Oven temperature too hot or too cold Oven does not work or appears not to work "Crackling" or "popping" sound Why is my range making a "clicking" noise when using my oven? Clock and timer do not work Storage drawer won't close Oven door is crooked Oven light does not work Oven will not self-clean Oven will not steam clean. Excessive smoking during clean cycle Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended. In some areas the power (voltage) may be low. Oven temperature needs adjustment. Plug on range is not completely inserted in the electrical outlet. A fuse in your home may be blown or the circuit breaker tripped. Oven controls improperly set. Oven is in Sabbath Mode. This is the sound of the metal heating and cooling during both the cooking and cleaning functions. Your range cycles the heating elements by turning relays on and off to maintain the oven temperature. A fuse in your home may be blown or the circuit breaker tripped. Plug on range is not completely inserted in the electrical outlet. Oven controls improperly set. Power cord may be obstructing drawer in the lower back of the range. Rear drawer support is on top of the guide rail. The door is out of position. Light bulb is loose or defective. Pad operating light is broken. The temperature is too high to set a selfclean operation. Oven controls improperly set. The probe is plugged into the outlet in the oven. 'LVSOD\IODVKHV+27 Oven controls improperly set. Oven door is not closed. Excessive soil or grease. If using aluminum foil conform to pan slits. Preheat the broil element for 10 minutes. See the Special Features section. Make sure electrical plug is plugged into a live, properly grounded outlet. Replace the fuse or reset the circuit breaker. 6HHWKH8VLQJWKH2YHQVHFWLRQ 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HHWKH Special Features section. This is normal. This is normal. Replace the fuse or reset the circuit breaker. Make sure electrical plug is plugged into a live, properly grounded outlet. See the Oven Control section. Reposition the drawer and power cord. See the Storage 'UDZHU5HPRYDOLQVWUXFWLRQVLQWKH&DUHDQGFOHDQLQJRI the range section. 5HSRVLWLRQWKHGUDZHU6HHWKH6WRUDJH'UDZHU5HPRYDO instructions in the Care and cleaning of the range section. Because the oven door is removable, it sometimes gets out of position during installation. To straighten the door, UHLQVWDOOWKHGRRU6HHWKH/LIW2II2YHQ'RRULQVWUXFWLRQV in the "Care and Cleaning" section. Tighten or replace bulb. Call for service. Allow the oven to cool and reset the controls. See the Cleaning the Oven section. Remove the probe from the oven. Allow the oven to cool to room temperature and reset the controls. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ Make sure you close the door to start steam clean cycle. Press the Cancel/Off pad. Open the windows to rid the room of smoke. Wait until the LOCKED light goes off. Wipe up the excess soil and reset the clean cycle. 49-80806 27