GE WPGT9150HMG Owners Manual - Page 17

Troubleshooting Tips - review

Page 17 highlights

Safety Instructions Operating Instructions Installation Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. ge.com Problem Washer won't operate Water not filling properly Possible Cause Control panel is asleep Washer is unplugged Water supply is turned off Controls are not set properly Lid is open-safety feature. Prevents the washer from filling and operating when lid is up Circuit breaker/fuse is tripped/blown Electronics need to be reset START was not pressed after a cycle was set Extremely low water pressure Washer is too cold Filter clogged or fill hoses may be kinked Energy efficiency Insufficient water supply The washer lid is open Incorrect fill hose connection Water fill optimization What To Do • This is normal. Press POWER. • Make sure cord is plugged securely into a working outlet. • Turn both hot and cold faucets fully on. • Make sure the cycle was set correctly, close the lid and press START. • Close lid and reset cycle, to the beginning if necessary. • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. • Unplug washer, wait 2 minutes, plug back in and press POWER. • Press START. • Press START again. • If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing POWER. Otherwise, the display will not come on. • Make sure that the water valve filters (blue and orange screen must be free of solids) on the unit are not clogged. Turn off water and check filter by disconnecting hose at machine. Check that fill hoses are not kinked or clogged. • This is an energy-efficient washer. As a result, the temperature settings for this washer may be different than non-energy-efficient washers. • Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open positions. • The washer lid must be closed for all washer cycle operations. If the lid is opened during washer operation, all functions will stop, including water filling. • Make sure that the fill hoses connect the hot water supply to the hot inlet on the washer, and the cold water supply to the cold inlet on the washer (hot to hot, cold to cold). • Water may not cover the top level of the clothes. This is normal for this high-efficiency washer. The water fill is optimized by the system for best wash performance. Troubleshooting Tips Consumer Support 17

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44

Before you call for service…
ge.com
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for
service.
17
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation
Instructions
Problem
Possible Cause
What To Do
Washer won’t
Control panel is asleep
This is normal. Press
POWER
.
operate
Washer is unplugged
Make sure cord is plugged securely into a working
outlet.
Water supply is turned off
Turn both hot and cold faucets fully on.
Controls are not set properly
Make sure the cycle was set correctly, close the lid and
press
START
.
Lid is open—safety feature.
Close lid and reset cycle, to the beginning if necessary.
Prevents the washer from filling
and operating when lid is up
Circuit breaker/fuse is
Check house circuit breakers/fuses. Replace fuses or
tripped/blown
reset breaker. Washer should have separate outlet.
Electronics need to be reset
Unplug washer, wait 2 minutes, plug back in and
press
POWER
.
START
was not pressed after a
Press
START
.
cycle was set
Extremely low water pressure
Press
START
again.
Washer is too cold
If the washer has been exposed to temperatures
below freezing for an extended period of time, allow
it to warm up before pressing
POWER
. Otherwise,
the display will not come on.
Water not filling
Filter clogged or fill hoses may
Make sure that the water valve filters (blue and
properly
be kinked
orange screen must be free of solids) on the unit
are not clogged. Turn off water and check filter by
disconnecting hose at machine. Check that fill hoses
are not kinked or clogged.
Energy efficiency
This is an energy-efficient washer. As a result, the
temperature settings for this washer may be different
than non-energy-efficient washers.
Insufficient water supply
Make sure that the water supply is turned on.
Make sure that the water faucets are turned to their
completely open positions.
The washer lid is open
The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer
operation, all functions will stop, including water
filling.
Incorrect fill hose connection
Make sure that the fill hoses connect the hot water
supply to the hot inlet on the washer, and the cold
water supply to the cold inlet on the washer (hot to
hot, cold to cold).
Water fill optimization
Water may not cover the top level of the clothes. This
is normal for this high-efficiency washer. The water fill
is optimized by the system for best wash performance.