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HTC DROID INCREDIBLE 4G LTE User Manual - Page 267

Resetting Droid Incredible 4G LTE by HTC, Performing a factory reset from settings - hard reset

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Other essentials 267 becomes unresponsive, try restarting Droid Incredible 4G LTE by HTC and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on. 2. Unlock the display. 3. Press and hold the POWER button, and then tap Restart. 4. When asked to confirm, tap Restart. If these steps don't work, you can remove and reinstall the battery, and then turn Droid Incredible 4G LTE by HTC on to restart it. Resetting Droid Incredible 4G LTE by HTC If you're passing Droid Incredible 4G LTE by HTC on to someone else or Droid Incredible 4G LTE by HTC has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset). Factory reset will permanently delete all your data and customized settings, and will remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset. Performing a factory reset from settings 1. Slide the Notifications panel open, and then tap . 2. Tap Storage > Factory data reset. 3. Tap Reset phone, and then tap Erase everything.

Section	Page
Unboxing	14
Droid Incredible 4G LTE by HTC	14
Back cover	15
Removing the back cover	15
Replacing the back cover	15
SIM card	16
Inserting the SIM card	16
Removing the SIM card	18
Storage card	19
Inserting the storage card	19
Removing the storage card	19
Unmounting the storage card	20
Battery	20
Removing the battery	20
Inserting the battery	21
Charging the battery	23
Switching the power on or off	24
Switching the power on	24
Switching the power off	24
Setting up Droid Incredible 4G LTE by HTC for the first time	25
Want some quick guidance on using your wireless device?	26
Searching Show Me	26
Your first week with your new phone	27
Home screen	27
Extended Home screen	27
Using Leap view	27
Finger gestures	28
Sleep mode	30
Switching to Sleep mode	30
Waking up from Sleep mode	30
Unlocking the screen	31
Opening an app or folder from the lock screen	32
Getting contacts into Droid Incredible 4G LTE by HTC	32
Making your first call	33
Sending your first text message	33
Getting photos, videos, and music on or off Droid Incredible 4G LTE by HTC	34
Copying and sharing text	35
Selecting text	35
Copying and pasting text	35
Sharing text	36
Capturing the Droid Incredible 4G LTE by HTC screen	36
Switching between recently opened apps	36
Notifications	37
Notification LED	37
Notification icons	38
Notifications panel	39
Getting to know your settings	40
Getting the battery to last longer	40
Updating the Droid Incredible 4G LTE by HTC software	41
Installing an update	41
Checking for updates manually	42
Syncing your media and data with HTC Sync Manager	42
Camera	44
Camera basics	44
Zooming	45
Switching between the front and main camera	45
Choosing an effect	45
Setting the resolution	46
Choosing a flash mode	46
Taking a photo	46
Recording video	46
Taking a photo while recording a video	47
Camera scenes	47
Improving portrait shots	47
Taking a group shot	48
Taking a panoramic photo	48
Using HDR	49
Shooting in low light	49
Recording videos in slow motion	50
Improving video stability	50
Changing camera and video settings	51
Personalizing	52
Making Droid Incredible 4G LTE by HTC truly yours	52
Personalizing Droid Incredible 4G LTE by HTC with scenes	52
Using a preset scene	52
Creating a new scene	53
Renaming a scene	53
Deleting scenes	54
Changing your wallpaper	54
Applying a new skin	55
Personalizing your Home screen with widgets	56
Adding a widget to your Home screen	56
Changing the settings of a widget	57
Resizing a widget	58
Adding apps and other shortcuts on your Home screen	58
Rearranging or removing widgets and icons on your Home screen	59
Moving a widget or icon	59
Removing a widget or icon	60
Personalizing the launch bar	60
Grouping apps into a folder	61
Renaming a folder	62
Removing items from a folder	62
Rearranging the Home screen	62
Removing a Home screen panel	63
Adding back a Home screen panel	64
Personalizing with sound sets	64
Choosing a preset sound set	64
Creating a sound set	65
Changing your ringtone, notifications, and sounds	65
Deleting sound sets	65
Rearranging application tabs	66
Customizing the lock screen style	67
Securing Droid Incredible 4G LTE by HTC with a personal touch	68
Phone calls	69
Making a call with Smart dial	69
Using Speed dial	70
Assigning a speed dial key	70
Calling a phone number in a text message	70
Calling a phone number in an email	71
Calling a phone number in a Calendar event	71
Making an emergency call	71
Receiving calls	72
Answering a call	72
Rejecting a call	72
Muting the ringing sound without rejecting the call	72
Look who's calling	74
Viewing a task reminder while on a call	74
What can I do during a call	75
Turning the speakerphone on during a call	75
Muting the microphone during a call	76
Ending a call	76
Setting up a three-way call	76
Internet calls	77
Adding an Internet calling account	77
Making an Internet call	78
Call history	78
Returning a missed call	78
Checking calls in the Call History	79
Adding a new phone number to your contacts from Call History	79
Clearing the Call History list	79
Using Assisted dialing	80
Editing a country’s international call settings	80
Resetting the reference country to default	81
Turning off Assisted dialing	81
Call services	82
Messages	83
About the Messages app	83
Sending a text message (SMS)	83
Sending a multimedia message (MMS)	84
Creating a slideshow	85
Can't find your contacts' email addresses in Messages?	86
Resuming a draft message	86
Checking your messages	87
Viewing and saving an attachment from a multimedia message	87
Saving a text message in the Tasks app	88
Replying to a message	88
Replying to another phone number of the contact	89
Forwarding a message	90
WAP push messages	90
Opening and reading a new WAP push message	90
Viewing all your WAP push messages	90
Managing message conversations	91
Locking a message	91
Copying a text message to your SIM card	91
Deleting a single message	91
Deleting several messages within a conversation	92
Deleting a conversation	92
Deleting several conversations	93
Backing up your text messages	93
Backing up text messages via mail	93
Restoring text messages	94
Setting message options	94
Search and Web browser	95
Searching Droid Incredible 4G LTE by HTC and the Web	95
Setting search options	95
Performing searches on the Web and Droid Incredible 4G LTE by HTC	95
Browsing the Web	96
Switching to Reading mode	97
Viewing the full version of a website	97
Opening or switching between browser tabs	97
Private browsing	99
Adding and managing your bookmarks	99
Bookmarking a webpage	99
Opening a bookmark	99
Editing a bookmark	100
Syncing your bookmarks with Google Chrome	100
Saving web content for later	101
Viewing items in your Reading list or Watch list	101
Viewing your browsing history	102
Clearing your browsing history	102
Viewing a page that you often visit	102
Clearing the list of most visited pages	102
Downloading files and apps	103
Viewing your downloads	103
Setting browser options	104
Setting your homepage	104
Photos, videos, and music	105
Gallery	105
About the Gallery app	105
Viewing photos and videos	105
Starting a photo slideshow	106
Watching a video	106
Taking a photo while watching a video	107
Editing your photos and videos	107
Rotating a photo	107
Cropping a photo	107
Adding photo effects	108
Adding custom photo effects	108
Trimming a video	110
Viewing photos in your social networks	111
Sending your photos and videos	111
Sending photos or videos by email	111
Sending a photo or video by MMS	112
Sending photos or videos using Bluetooth	112
Sharing your photos and videos on the Web	113
Sharing photos or videos on Facebook	113
Sharing photos and videos on Flickr	114
Sharing photos on Picasa	115
Sharing videos on YouTube	115
Music	116
Browsing music in the library	116
Listening to music	116
Finding music videos on YouTube	117
Updating album covers	117
Playing music from the Lock screen	118
Making your music sound better	118
Creating a playlist	119
Playing the songs in a playlist	119
Managing playlists	120
Deleting playlists	121
Setting a song as a ringtone	121
Trimming an MP3 ringtone	122
Sharing music using Bluetooth	122
Accounts and sync	124
Adding your social networks, email accounts, and more	124
Adding one or more Google Accounts	124
Forgot your Google Account password?	125
Managing your online accounts	126
Syncing all your accounts automatically	126
Syncing an account manually	126
Changing the synced data or settings for an account	126
Removing an account	127
People	128
About the People app	128
Your contacts list	128
Filtering your contacts list	129
Setting contact search options	130
Setting up your profile	130
What you can see on your profile	130
Adding a new contact	131
Finding people you know on social networks	132
Sending social network requests to your contacts	132
Importing or copying contacts	132
Importing contacts from your SIM card	132
Importing a contact from an Exchange ActiveSync account	133
Copying contacts from one account to another	133
Merging contact information	134
Accepting contact link suggestions	134
Manually merging contact information	134
Breaking the link	135
Contact information and conversations	135
Editing a contact’s information	136
Deleting contacts	136
Contact groups	137
Creating a group	137
Editing a contact group	137
Sending a message or email to a group	138
Rearranging your contact groups	138
Deleting groups	139
Adding People widgets	139
Setting the default communication method	139
Getting in touch with a contact	140
Sending contact information	140
Sending multiple contact cards	141
Backing up your contacts to the storage card	141
Restoring contacts	141
Social	142
Facebook for HTC Sense	142
Twitter for HTC Sense	142
Chatting in Google Talk	143
Using Google+	143
Email	144
Gmail	144
Viewing your Gmail Inbox	144
Sending an email message in Gmail	145
Replying to or forwarding email messages in Gmail	145
Getting help	146
Mail	146
Adding a POP3/IMAP email account	146
Adding a Microsoft Exchange ActiveSync account	146
Checking your Mail inbox	148
Viewing the unified inbox of all your email accounts	148
Organizing email messages	149
Manually refreshing an email account	149
Sorting email messages	150
Sending an email message	150
Resuming a draft email message	151
Reading and replying to an email message	151
Where are my unread email messages?	152
Saving an email message in the Tasks app	152
Searching email messages	153
Searching for emails from a contact	153
Working with Exchange ActiveSync email	153
Flagging an email	153
Setting your Out of the office status	154
Sending a meeting request	154
Managing email messages	155
Moving email messages to another folder	155
Deleting email messages	155
Switching to other mail folders	155
Changing email account settings	156
Syncing email less frequently	156
Calendar	157
About Calendar	157
Creating an event	157
Viewing the Calendar	158
Month view	158
Day and agenda views	159
Week view	159
Managing Calendar events	160
Editing an event	160
Deleting an event	160
Sharing an event	161
Accepting or declining a meeting invitation	161
Setting reminders for your events	162
Dismissing or snoozing event reminders	162
Showing or hiding calendars	163
Changing Calendar settings	163
Online storage and services	164
HTC Watch	164
About HTC Watch	164
Creating or signing in to your HTC Watch account	164
Renting or purchasing a video	165
Managing your downloads	166
Changing settings	166
Checking what's linked to your HTC Watch account	166
Deleting your HTC Watch account	167
Top questions on HTC Watch	167
Why am I asked to sign in again to my account?	167
How long is the rental period of a video?	167
Why won't HTC Watch allow me to remove a device and add a new one?	167
Backup Assistant Plus	168
Backing up your contacts and media	168
Setting up Backup Assistant Plus	168
Changing the automatic backup schedule	168
Manually backing up your media	168
Travel and maps	170
Location settings	170
Turning on location services	170
VZ Navigator	171
Using VZ Navigator	171
Google Maps	172
About Google Maps	172
Getting around maps	173
Searching for a location	173
Clearing the map	174
Checking the details of a location	174
Searching for a place of interest near you	175
Getting directions	175
Finding your friends with Google Latitude (available by country)	177
Opening and joining Latitude	177
Getting help	177
Essential apps	178
Using the Clock	178
About the HTC Clock widget	178
Changing the location on the Clock widget	178
About the Clock app	179
World Clock settings	179
Setting your home city	179
Setting the date and time manually	179
Adding a city to the World Clock screen	180
Setting an alarm	180
Deleting an alarm	180
Checking Weather	181
Adding a city to the Weather screen	181
Changing the order of cities on the Weather screen	182
Deleting cities from the Weather screen	182
Taking notes	183
Creating a notebook	183
Moving notes	183
Composing a note	184
Creating a drawing	184
Importing a Web page to a note	185
Reviewing a note	185
Playing an audio recording in Notes	185
Sharing a note	186
Completing tasks	187
Creating a task	187
Linking a task to a contact	188
Linking a task to a location	188
Managing tasks	189
Viewing the unified task list	190
Filtering tasks	190
Creating a task list	191
Managing task lists	191
Backing up or restoring tasks	192
Changing Tasks settings	192
Keeping track of your stocks	192
Adding the Stocks widget to your Home screen	192
Adding a stock quote or stock market index	193
Managing your stock quotes and indexes	193
Google Play and other apps	195
Getting apps from Google Play	195
Finding and installing an app	195
Uninstalling an app	196
Getting help	196
Watching videos on YouTube	196
Searching for videos	197
Clearing the search history	197
Sharing a video link	198
Capturing and sharing videos on YouTube	198
Sharing games and apps	198
Your phone and computer	200
Where apps, data, and files are stored	200
Connecting Droid Incredible 4G LTE by HTC to a computer	201
Copying files to or from the storage card	203
HTC Sync Manager basics	204
Installing HTC Sync Manager	204
Installing on a Windows computer	204
Installing on a Mac computer	205
Getting started	205
The HTC Sync Manager main screen	206
Importing more media to the library	207
Adding new media to your library automatically	207
Checking for new software updates	208
What file formats are supported by HTC Sync Manager?	208
Playing music in HTC Sync Manager	209
Creating a playlist	210
Viewing photos and videos in HTC Sync Manager	211
Editing your photos	211
Setting up HTC Sync Manager to recognize Droid Incredible 4G LTE by HTC	212
Setting up Droid Incredible 4G LTE by HTC to sync with your computer	213
Syncing music	213
Syncing photos and videos	214
Syncing documents and email attachments	215
Syncing your contacts	216
Syncing your calendar events	217
Syncing your web bookmarks	217
Syncing Droid Incredible 4G LTE by HTC and your computer	219
Ripping music from a CD with HTC Sync Manager	219
Sharing your mobile data connection by USB tethering	220
Connecting to the Internet through a computer	221
Internet connections	222
Data connection	222
Checking the data connection you're using	222
Turning the data connection on or off	222
Keeping track of your data usage	223
Adding a new access point	224
Enabling data roaming	224
Wi‑Fi	225
Turning Wi‑Fi on and connecting to a wireless network	225
Disconnecting from the current wireless network	226
Connecting to a different Wi‑Fi network	226
Connecting to a Wi‑Fi network using enhanced security	227
Turning Wi‑Fi off	227
Wi‑Fi Enhanced Connectivity	228
Turning off Wi‑Fi Enhanced Connectivity	228
Connecting to a virtual private network (VPN)	228
Adding a VPN connection	229
Connecting to a VPN	229
Disconnecting from a VPN	230
Using Droid Incredible 4G LTE by HTC as Mobile Hotspot	230
Bluetooth and NFC	232
Bluetooth basics	232
Turning Bluetooth on or off	232
Changing the device name	232
Connecting a Bluetooth headset or car kit	233
Reconnecting a headset or car kit	234
Disconnecting or unpairing from a Bluetooth device	234
Disconnecting a Bluetooth device	234
Unpairing from a Bluetooth device	235
Sending information using Bluetooth	236
Where sent information is saved	237
Receiving information using Bluetooth	238
Sharing content with Android Beam	240
Turning NFC and Android Beam on	240
Beaming content	240
Settings and security	242
Turning Airplane mode on or off	242
Changing display settings	243
Adjusting the screen brightness manually	243
Adjusting the time before the screen turns off	243
Turning automatic screen rotation off	243
Recalibrating the G-sensor	244
Keeping the screen on while charging	244
Switching animation effects on or off	244
Changing sound settings	245
Switching between silent, vibration, and normal modes	245
Playing a sound when selecting onscreen items	245
Lowering the ring volume automatically	245
Making Droid Incredible 4G LTE by HTC ring louder in your pocket or bag	246
Switching to speakerphone automatically	246
Changing the display language	246
Checking battery usage	247
Backing up settings to Google	247
Accessibility settings	247
Protecting your SIM card with a PIN	248
Restoring a SIM card that has been locked out	248
Protecting Droid Incredible 4G LTE by HTC with a screen lock	249
Forgot your screen lock pattern?	250
Encrypting data on Droid Incredible 4G LTE by HTC	251
Checking information about Droid Incredible 4G LTE by HTC	252
Managing memory	252
Checking how much phone memory is available for use	252
Checking the available storage card space	252
Making more storage space (internal storage)	253
Clearing application cache and data	254
Uninstalling an app	254
Moving an app to or from the phone storage	255
Other essentials	256