Haier HCW225RAES Use and Care Manual - Page 36

Solving Operational Problems

Page 36 highlights

Cakes high in middle with crack on top Piecrust edges too brown • Oven temperature too high • Baking time too long • Pans touching each other or oven walls • Incorrect rack position • Pan size too small • Oven temperature too high • Edges of crust too thin SOLVING OPERATIONAL PROBLEMS Before calling for service, check the following to avoid unnecessary service charges. Oven Problem The oven display stays OFF Cooling fan continues to run after oven is turned off Oven is not heating Oven is not cooking evenly Oven temperature is too hot or too cold Oven light is not working properly Oven light stays on Cannot remove lens cover on light Clock and timer are not working properly Excessive moisture Porcelain chips Problem Solving Steps Turn off power at the main power supply (fuse or breaker box). Turn breaker back on. If condition persists, call an authorized service center. The fan turns off automatically when the electronic components have cooled sufficiently. Check the circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Make sure the oven temperature has been selected. Check oven calibration. Adjust calibration if necessary. Refer to cook charts for recommended rack position. Always reduce recipe temperature by 25 °F (15 °C) when baking with Convention Bake mode. The oven thermostat needs adjustment. See Calibrating Oven Temperature. Replace or reinsert the light bulb if loose or defective. Touching the bulb with fingers may cause the bulb to burn out. Check for obstruction in oven door. Check to see if hinge is bent or door switch broken. There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry towel prior to attempting to remove the lens cover. Make sure there is proper electrical power to the oven. See the Clock and Timer sections. When using bake mode, preheat the oven first. Convection Bake and Convection Roast will eliminate any moisture in oven (this is one of the advantages of convection). When oven racks are removed and replaced, always tilt racks upward and do not force them to avoid chipping the porcelain. FOR MORE HELP, VISIT HAIER.COM OR CALL THE CONSUMER HELP LINE AT 1‑877‑377‑3639. 34

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34
Cakes high in middle with
crack on top
Oven temperature too high
Baking time too long
Pans touching each other or oven walls
Incorrect rack position
Pan size too small
Piecrust edges too brown
Oven temperature too high
Edges of crust too thin
SOLVING OPERATIONAL PROBLEMS
Before calling for service, check the following to avoid unnecessary service charges.
Oven Problem
Problem Solving Steps
The oven display
stays OFF
Turn off power at the main power supply (fuse or breaker
box). Turn breaker back on. If condition persists, call an
authorized service center.
Cooling fan continues
to run after oven is
turned off
The fan turns off automatically when the electronic
components have cooled sufficiently.
Oven is not heating
Check the circuit breaker or fuse box to your house.
Make sure there is proper electrical power to the oven.
Make sure the oven temperature has been selected.
Oven is not cooking
evenly
Check oven calibration. Adjust calibration if necessary.
Refer to cook charts for recommended rack position.
Always reduce recipe temperature by 25 °F (15 °C) when
baking with Convention Bake mode.
Oven temperature is
too hot or too cold
The oven thermostat needs adjustment. See Calibrating
Oven Temperature.
Oven light is not
working properly
Replace or reinsert the light bulb if loose or defective.
Touching the bulb with fingers may cause the bulb to
burn out.
Oven light stays on
Check for obstruction in oven door. Check to see if hinge
is bent or door switch broken.
Cannot remove lens
cover on light
There may be a soil build-up around the lens cover. Wipe
lens cover area with a clean dry towel prior to attempting
to remove the lens cover.
Clock and timer are
not working properly
Make sure there is proper electrical power to the oven.
See the Clock and Timer sections.
Excessive moisture
When using bake mode, preheat the oven first.
Convection Bake and Convection Roast
will eliminate
any moisture in oven (this is one of the advantages of
convection).
Porcelain chips
When oven racks are removed and replaced, always tilt
racks upward and do not force them to avoid chipping the
porcelain.
FOR MORE HELP, VISIT HAIER.COM OR CALL THE CONSUMER
HELP LINE AT 1-877-377-3639.