Haier HLP21E User Manual - Page 18

Trouble-shooting, Answer to question - service

Page 18 highlights

Trouble-shooting Answer to question (If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or after-sale service department of our company. Do not repair it by yourself. Phenomena In wash/rinse/spin, the machine stops running. (The "wash" "rinse" "spin" indicator flash quickly) The draining does not work, or the speed of draining is too slow (the indicators of "wash" "rinse" flash) The reason The top lid is not closed Is the drain hose put down? Is the drain hose blocked by foreign material? The safety switch acts. The spinning can not work (the indicators of "wash" "rinse" flash quickly) Are the laundries put slantingly? Is the machine slanting? The program pauses after about 8 minutes of water inlet (the indicators of "wash" "spin" flash quickly) The water faucet is not open The water inlet valve is blocked The water pressure is too low and thecurrent istoo small The machine does not act There's abnormal sound inside the machine The water faucet leaks Is there power failure? Is the power plug loose? Is the machine slanting? Are the laundries slanting in spinning? Is the jointer screw of the water inlet hose is loose or twisted awry? How to settle Close the top lid Put down the drain hose. Open and close the top lid once. Clean the foreign material. Open and close the top lid once. Re-order the laundries. Close the top lid. Level the machine in right position. Open and close the top lid once. Open the water faucet. Push the "Start/Pause" button. Clean the water inlet valve. Push the "Start/Pause" button. Wait for the normal water pressure before use. Use it when the power is on. Insert the power plug tightly. Level the machine properly. Re-order the laundries. Fasten the jointer screw properly. Common phenomena Phenomena The spinning is intermittent when it starts. Push the "Procedure selection" button to select "Spin", but it doesn't work. There may be some water flowing out of the drain hose in the first use of the machine. In the final spinning, it stops and displays "Rinse", and starts water inlet. Explanation Balance the laundries to avoid slanting. The program is setting the drain time. Some time is needed before it starts spinning. It is the water remained in the factory inspection of performance. It is because that the laundries are slanting to one side, and the safety switch acts. After water inlet and stirring, the slanting will be removed and the spinning will work.

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(If there's breakdown, please pull off the power plug before checking) The following
phenomena are not breakdowns sometimes. Please confirm again before sending it to
repair. If there are real breakdowns, please come to the special maintenance department or
after-sale service department of our company. Do not repair it by yourself.
There may be some water flowing out of the
drain hose in the first use of the machine.
It is the water remained in the factory
inspection of performance.
Common phenomena
Phenomena
Explanation
The spinning is intermittent when it starts.
Push the "Procedure selection" button to
select "Spin", but it doesn't work.
In the final spinning, it stops and displays
"Rinse", and starts water inlet.
Balance the laundries to avoid slanting.
The program is setting the drain time. Some
time is needed before it starts spinning.
It is because that the laundries are slanting
to one side, and the safety switch acts. After
water inlet and stirring, the slanting will be
removed and the spinning will work.
Phenomena
The reason
How to settle
In wash/rinse/spin, the machine
stops running. (The "wash" "rinse"
"spin" indicator flash quickly)
The top lid is not closed
Is the drain hose put down?
Is the drain hose blocked by
foreign material?
Are the laundries put slantingly?
Are the laundries slanting in
spinning?
Is the machine slanting?
Is the machine slanting?
The water faucet is not open
The water inlet valve is blocked
The water pressure is too low
and the current is too small
Is there power failure?
Is the power plug loose?
Is the jointer screw of the water
inlet hose is loose or twisted
awry?
The water faucet leaks
There's abnormal sound inside the
machine
The machine does not act
The program pauses after about 8
minutes of water inlet (the
indicators of "wash" "spin" flash
quickly)
The draining does not work, or the speed
of draining is too slow (the indicators of
"wash"
"rinse" flash)
The safety switch acts. The
spinning can not work (the
indicators of "wash"
"rinse" flash
quickly)
Close the top lid
Put down the drain hose. Open
and close the top lid once.
Clean the foreign material.
Open and close the top lid once.
Re-order the laundries. Close
the top lid.
Level the machine in right
position. Open and close the
top lid once.
Open the water faucet. Push
the "Start/Pause" button.
Clean the water inlet valve.
Push the "Start/Pause" button.
Wait for the normal water
pressure before use.
Use it when the power is on.
Insert the power plug tightly.
Level the machine properly.
Re-order the laundries.
Fasten the jointer screw
properly.
Trouble-shooting
Answer to question
Trouble-shooting
Answer to question