Haier HLPW028BXW Installation Instructions - Page 37

ENGLISH PROBLEM POSSIBLE CAUSE(S) SOLUTION Clothing appearing older and worn Using the wrong wash Follow clothing manufacturer's cycle or water instructions for garment care. temperature. FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639. LIMITED WARRANTY IN-HOME SERVICE FULL ONE YEAR WARRANTY For 12 months from the date of original retail purchase, Haier will repair or replace any part free of charge including labor that fails due to a defect in materials or workmanship. Haier may replace or repair at their sole discretion any part or subsystem including the entire product. Product must be accessible, without encumbrance and installed properly to receive warranty repair service. 90 days labor from date of original purchase 90 days parts from date of original purchase No other warranty applies. FOR WARRANTY SERVICE All service must be performed by a Haier authorized service center. For the name and telephone number of the nearest authorized service center, please call 1-877-337-3639. Before calling please have available the following information: LIMITED WARRANTY After one year from the original retail purchase date, Haier will provide a part at no cost, as indicated below, to replace said part as a result of a defect in materials or workmanship. Haier is solely responsible for the cost of the part. All other costs such as labor, trip charge, etc are the responsibility of the owner. Second through Fifth Year Model number and serial number of your appliance. The name and address of the dealer you purchased the unit from and the date of purchase. A clear description of the problem. A proof of purchase (sales receipt). This warranty covers home appliance services within the contiguous United States and Canada and where available in Alaska, Hawaii and Puerto Rico. What is not covered by this warranty: Haier will provide the outer washtub and related outer tub assembly parts should the part fail to hold water. Replacement or repair of household fuses, circuit breakers, wiring or plumbing. Second through Seventh Year Haier will provide the inner stainless steel wash basket if defective in material or workmanship. NOTE: This warranty commences on the date the item was purchased, and the original purchase receipt must be presented to the authorized service representative before warranty repairs are rendered. Exceptions: Commercial Use Warranty A product whose original serial number has been removed or altered. Any service charges not specifically identified as normal such as normal service area or hours. Damage to clothing. Damage incurred in shipping. Damage caused by improper installation or maintenance. Damage from misuse, abuse accident, fire, flood, or acts of nature. 35