Harman Kardon CITATION 7.1 Owners Manual - Page 20

Troubleshooting, Guide

Page 20 highlights

Input/Output Protection Under some conditions, such as a shorted speaker wire, DC voltage on an input connection or thermal overload, the Citation 7.1 will place itself in a "protect" mode to prevent damage to your speakers. When this happens the power indicator will turn red and no signal will be heard. You may hear a relay "click" on as the unit goes into its protection mode. When this occurs, turn the unit off using the rear panel switch, and correct the problem. Turn the unit back on. If the unit continues to go into a protect mode, contact your dealer or installer for assistance. Troubleshooting Guide The Citation 7.1 is designed for trouble free operation. In normal use, most users will not encounter any problems with the unit. However, as with any sophisticated electronic device, there may be occasional problems on initial installation, or during the life of the unit. The items on this list are a brief guide to the minor problems that you may be able to correct yourself. If these solutions do not rectify a problem, or if the problem persists, contact your dealer, installer or an authorized Citation service center for assistance. Problem Diagnosis Troubleshooting Hints Page Amplifier will not turn on. Master Power Switch Turned Turn on Master Power Off. (No Power Light LED) Switch. 8, 19 Make certain power cord 8 is firmly inserted into receptacle. Remote turn-on system not Check all connections and 8, 9 properly configured. switch settings for remote (Power Light LED is amber) system. Check External Trigger 9 Device. Amplifier turns on, but no audio from one or more channels. Inputs not connected to proper jack. Check Input Connections. 11-16 Speakers not connected properly. Check Speaker Connections. 13-18 Improper settings or output levels from the processor or controller. Check the settings on your preamp, processor or controller. Consult the manual for the source device. Audio plays, then cuts off. Amplifier Shorted (LED is red) Check Speaker connections 13-18 for short circuit. 21 1 1 1 1

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Input/Output
Protection
Under
some
conditions,
such
as
a
shorted
speaker
wire,
DC
voltage
on
an
input
connection
or
thermal
overload,
the
Citation
7.1
will
place
itself
in
a
"protect"
mode
to
prevent
damage
to
your
speakers.
When
this
happens
the
power
indicator
will
turn
red
and
no
signal
will
be
heard.
You
may
hear
a
relay
"click"
on
as
the
unit
goes
into
its
protection
mode.
When
this
occurs,
turn
the
unit
off
using
the
rear
panel
switch,
and
correct
the
problem.
Turn
the
unit
back
on.
If
the
unit
continues
to
go
into
a
protect
mode,
contact
your
dealer
or
installer
for
assistance.
Troubleshooting
Guide
The
Citation
7.1
is
designed
for
trouble
free
operation.
In
normal
use,
most
users
will
not
encounter
any
problems
with
the
unit.
However,
as
with
any
sophisticated
electronic
device,
there
may
be
occasional
problems
on
initial
installation,
or
during
the
life
of
the
unit.
The
items
on
this
list
are
a
brief
guide
to
the
minor
problems
that
you
may
be
able
to
correct
yourself.
If
these
solutions
do
not
rectify
a
problem,
or
if
the
problem
persists,
contact
your
dealer,
installer
or
an
authorized
Citation
service
center
for
assistance.
Problem
Diagnosis
Troubleshooting
Hints
Page
Amplifier
will
not
turn
on.
Master
Power
Switch
Turned
Off.
(No
Power
Light
LED)
Turn
on
Master
Power
Switch.
8,
19
Make
certain
power
cord
is
fi
rmly
inserted
into
receptacle.
8
Remote
turn
-on
system
not
properly
configured.
(Power
Light
LED
is
amber)
Check
all
connections
and
switch
settings
for
remote
system.
8,
9
Check
External
Trigger
Device.
9
Amplifier
turns
on,
but
no
audio
from
one
or
more
channels.
Inputs
not
connected
to
proper
jack.
Check
Input
Connections.
11-16
Speakers
not
connected
properly.
Check
Speaker
Connections.
13-18
Improper
settings
or
output
levels
from
the
processor
or
controller.
Check
the
settings
on
your
preamp,
processor
or
controller.
Consult
the
manual
for
the
source
device.
Audio
plays,
then
cuts
off.
Amplifier
Shorted
(LED
is
red)
Check
Speaker
connections
for
short
circuit.
13-18
1
1
1
1
21