Harman Kardon HK3500 Owners Manual - Page 14
Troubleshooting
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TROUBLESHOOTING This unit is designed for trouble-free operation; most problems users encounter are due to operating errors. So if you have a problem, first check this list for a possible solution. If the problem persists, consult your authorized Harman Kardon service center. If the problem is: Make sure that: No lights illuminate when Power switch is pressed. ■ The unit is plugged into a live outlet. No sound is heard. ■ Speaker selector is turned to the desired speakers. ■ Correct function button has been pressed. ■ Volume is turned up. ■ Speaker wires are connected properly. ■ Hook-up wires to source component are connected properly. Tuner sound has a large amount of interference. ■ OR ■ The "Stereo" display is not fully illuminated. ■ OR ■ Tuner sound distorts and/or volume level is too low. The antenna is properly connected. The antenna is properly located. The antenna is set in the proper direction. The antenna is adequate to receive the desired station. Intermittent or continuous buzzing or hissing. ■ The unit is away from fluorescent lights, TVs, motors and other electrical appliances. Stations cannot be preset. ■ After pressing Memory button, the preset button is set while the "Preset" light is still flashing. Phono sound is too faint, has hum, ringing, or "howl." ■ Turntable cartridge is moving magnet type, or step-up transformer is used. ■ Ground wire from turntable has been connected to ground terminal on receiver. ■ Cable from turntable is away from power cords and speaker cables. ■ Turntable is away from speakers. ■ Turntable is on stable surface. 13