HP 1105 Maintenance & Service Guide HP Pro 1105 All-in-One Business PC - Page 137

Appendix D, POST Error Messages, Control panel message, Description, Recommended action, Storage

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Control panel message Description Recommended action 921-Device in PCI Express slot failed to initialize There is an incompatibility/problem with this device and the system or PCI Express Link could not be retrained to an x1. Try rebooting the system. If the error reoccurs, the device may not work with this system 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard 1. drives have a hard drive firmware patch that will fix an erroneous error message.) Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper version. 2. Change the processor. 1805-Ambient Temperature Previously Over This system was placed in a low power Limit state to prevent damage due to excessive environmental temperature. Make sure the system meets the HP enclosure guidelines as listed in the QuickSpecs, including the following: 1. Clean the air vents on the front, back, or any other vented side of the computer. 2. Ensure that there is a 10.2 cm (4 in) clearance on all vented sides of the computer to permit the required airflow. 3. Ensure that computers are not so near each other that they are subject to each other's re-circulated or preheated air. 2200-PMM Allocation Error during MEBx Download Memory error during POST execution of the 1. Management Engine (ME) BIOS Extensions option ROM. 2. Reboot the computer. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 130 Appendix D POST Error Messages

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Control panel message
Description
Recommended action
921-Device in PCI Express slot failed to
initialize
There is an incompatibility/problem with this
device and the system or PCI Express Link
could not be retrained to an x1.
Try rebooting the system. If the error
reoccurs, the device may not work with this
system
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard
drives have a hard drive firmware patch that
will fix an erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System
test under
Storage
>
DPS Self-test
.
2.
Apply hard drive firmware patch
if applicable. (Available at
support
.)
3.
Back up contents and replace hard
drive.
1801-Microcode Patch Error
Processor is not supported by ROM BIOS.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
1805-Ambient Temperature Previously Over
Limit
This system was placed in a low power
state to prevent damage due to excessive
environmental temperature.
Make sure the system meets the HP
enclosure guidelines as listed in the
QuickSpecs, including the following:
1.
Clean the air vents on the front, back,
or any other vented side of the
computer.
2.
Ensure that there is a 10.2 cm (4 in)
clearance on all vented sides of the
computer to permit the required airflow.
3.
Ensure that computers are not so near
each other that they are subject to
each other's re-circulated or preheated
air.
2200-PMM Allocation Error during MEBx
Download
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the
computer, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the system
board.
130
Appendix D
POST Error Messages