HP 15-d038dx User Guide - Ubuntu - Page 53

Support, Contacting support, Labels

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11 Support Contacting support NOTE: To access the Ubuntu Desktop Guide, press the f1 key. If the information provided in this user guide or in the Ubuntu Desktop Guide does not answer your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When support chat is not available in a particular language, it is available in English. ● E-mail HP support. ● Find support telephone numbers. ● Locate an HP service center. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 2 places depending on your computer model: Affixed to the bottom of the computer, or located in the battery bay. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component (1) Product name (2) Serial number Contacting support 45

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11
Support
Contacting support
NOTE:
To access the
Ubuntu Desktop Guide
, press the
f1
key.
If the information provided in this user guide or in the
Ubuntu Desktop Guide
does not answer your
questions, you can contact support. For U.S. support, go to
go/contactHP
. For
worldwide support, go to
country/us/en/wwcontact_us.html
.
Here you can:
●
Chat online with an HP technician.
NOTE:
When support chat is not available in a particular language, it is available in English.
●
E-mail HP support.
●
Find support telephone numbers.
●
Locate an HP service center.
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT:
All labels described in this section will be located in one of 2 places depending on
your computer model: Affixed to the bottom of the computer, or located in the battery bay.
●
Service label—Provides important information to identify your computer. When contacting
support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
NOTE:
Your service labels will resemble one of the examples shown below. Refer to the
illustration that most closely matches the service label on your computer.
Component
(1)
Product name
(2)
Serial number
Contacting support
45