HP 15-f010dx User Guide

HP 15-f010dx Manual

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  • HP 15-f010dx | User Guide - Page 1
    User Guide
  • HP 15-f010dx | User Guide - Page 2
    Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) WARNING! Select computer models are configured with an Intel® Bay Trail-M processor and a Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors
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    vi Processor configuration setting (select models only)
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    contents 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18
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    33 Using the integrated numeric keypad 33 6 Managing power ...34 Initiating Sleep and Hibernation ...34 Manually initiating and exiting Sleep 35 Manually initiating and exiting Hibernation (select models only 35 Setting password protection on wakeup 35 Using the power meter and power settings
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    on external AC power ...38 Troubleshooting power problems 39 Shutting down (turning off) drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks Installing critical security updates 50 Installing HP and third-party software updates 50
  • HP 15-f010dx | User Guide - Page 10
    the BIOS ...52 Determining the BIOS version 52 Downloading a BIOS update 53 Using HP PC Hardware Diagnostics (UEFI 53 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 54 10 Backing up, restoring, and recovering (select models only 55 Creating recovery media and backups 55 Creating
  • HP 15-f010dx | User Guide - Page 11
    screen, select the Store app. 2. Select HP picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app drive. See Backing up, restoring, and recovering (select models only) on page 55. Visit the
  • HP 15-f010dx | User Guide - Page 12
    Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 24. ● You know that you can listen to music on the
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    /us/en/ wwcontact_us.html. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. ● Proper workstation setup ● Guidelines for
  • HP 15-f010dx | User Guide - Page 14
    , please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en
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    left column. A list displays all the devices installed on your computer. To find out information about system hardware components and the system BIOS version number, press fn+esc. Locating software To find out what software is installed on your computer: ▲ From the Start screen, click the down arrow
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    For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions. (6) Optical drive eject button Opens the optical drive
  • HP 15-f010dx | User Guide - Page 17
    Left side Component (1) Power connector (2) AC adapter light (3) Security cable slot (4) RJ-45 (network) jack/status lights (5) Vent (6) HDMI port (7) USB 3.0 ports (8) Memory card reader Description Connects an AC adapter. ● On: The AC adapter is connected and the battery is
  • HP 15-f010dx | User Guide - Page 18
    The webcam is in use. (3) Webcam Records video, captures photographs. Some models allow you to video conference and chat online using streaming video. To use country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and
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    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 30. Functions like the left button on an external mouse. Functions like
  • HP 15-f010dx | User Guide - Page 20
    sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. 10 Chapter 2 Getting to know your computer
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    Buttons and speakers Component (1) Power button (2) Speakers Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep
  • HP 15-f010dx | User Guide - Page 22
    when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key or, on select models, the spacebar. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return
  • HP 15-f010dx | User Guide - Page 23
    Bottom Component (1) Battery lock (2) Battery bay (3) Battery release latch (4) Vents (6) (5) Service door Description Locks and unlocks the battery in the battery bay. Holds the battery. Releases the battery. Enable airflow to cool internal components. NOTE: The
  • HP 15-f010dx | User Guide - Page 24
    important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. Your service label will resemble one of the examples shown below
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    ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Labels 15
  • HP 15-f010dx | User Guide - Page 26
    then select Help and Support. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (referred to in this chapter as the wireless button) (select models only) ● Operating system
  • HP 15-f010dx | User Guide - Page 27
    and repair network problems. To use operating select Help and Support. Sharing data and File Explorer. 2. From This PC, click a folder with content and then follow the on-screen instructions. To share drives on the same a large number of computers service provider or a public or corporate network
  • HP 15-f010dx | User Guide - Page 28
    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
  • HP 15-f010dx | User Guide - Page 29
    type help, and then select Help and Support. Connecting to a WLAN To connect to the wireless button. NOTE: On some models, the wireless light is amber when manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions (desktop, notebook, PDA)
  • HP 15-f010dx | User Guide - Page 30
    ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Connecting to a wired network Connecting to a local area
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the light Webcam Internal microphone Optical drive (select models only) Description On: The webcam is in use. Records video and captures photographs. Some models allow you to video conference and chat
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    Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE:
  • HP 15-f010dx | User Guide - Page 33
    Support. From the Start screen, type help, and then select Help and Support. Using audio On your computer, or on select models computer, follow the device manufacturer's instructions. To connect high-definition speakers to guide, from the Start screen, type support, and then select the HP Support
  • HP 15-f010dx | User Guide - Page 34
    : Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions. Connecting video devices by using an HDMI cable NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately
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    3. Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View . Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
  • HP 15-f010dx | User Guide - Page 36
    and mouse Touch gestures can be used on your computer's TouchPad or on a touch screen (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB external mouse. NOTE: TouchPad gestures are not supported in all apps. 26 Chapter 5 Navigating the screen
  • HP 15-f010dx | User Guide - Page 37
    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Using the TouchPad and gestures 27
  • HP 15-f010dx | User Guide - Page 38
    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two
  • HP 15-f010dx | User Guide - Page 39
    -click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, and then anchor the forefinger of your left hand in the
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a
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    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app
  • HP 15-f010dx | User Guide - Page 42
    (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 52 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    press the second key of the combination. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric
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    important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and You can manually initiate Hibernation. See Manually initiating and exiting Sleep on page 35 and Manually initiating and exiting Hibernation (select models only) on
  • HP 15-f010dx | User Guide - Page 45
    the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password,
  • HP 15-f010dx | User Guide - Page 46
    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
  • HP 15-f010dx | User Guide - Page 47
    critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. - or - ● The device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save
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    Safety and Environmental Notices for proper battery disposal. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell
  • HP 15-f010dx | User Guide - Page 49
    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down
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    the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power
  • HP 15-f010dx | User Guide - Page 51
    to update programs and drivers, steps to clean the number of fragmented files, Disk Defragmenter may take more than an hour to complete. HP manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type disk. 3. Follow the on-screen instructions
  • HP 15-f010dx | User Guide - Page 52
    memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding a to installing or replacing a memory module may result in various system problems. WARNING! To reduce the risk of electric shock and damage to the
  • HP 15-f010dx | User Guide - Page 53
    b. Lift the service door up (3) and remove the door (4). To replace the service door, reverse the procedure. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the
  • HP 15-f010dx | User Guide - Page 54
    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. NOTE: To protect a memory module after removal,
  • HP 15-f010dx | User Guide - Page 55
    to receive automatic update notifications when they become available. If you would like to update your program and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for
  • HP 15-f010dx | User Guide - Page 56
    or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry
  • HP 15-f010dx | User Guide - Page 57
    ● To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. ● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of
  • HP 15-f010dx | User Guide - Page 58
    numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type support, and then select the HP Support
  • HP 15-f010dx | User Guide - Page 59
    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
  • HP 15-f010dx | User Guide - Page 60
    , and then follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can
  • HP 15-f010dx | User Guide - Page 61
    provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless failure. For more information, see Backing up, restoring, and recovering (select models only) on page 55. Using an optional security cable lock A security cable
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    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
  • HP 15-f010dx | User Guide - Page 63
    support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware
  • HP 15-f010dx | User Guide - Page 64
    options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage (provides access to the latest UEFI version) 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pages (provides download
  • HP 15-f010dx | User Guide - Page 65
    system and all hardware-related drivers and software, but not Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number
  • HP 15-f010dx | User Guide - Page 66
    discs for your computer from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external
  • HP 15-f010dx | User Guide - Page 67
    for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does
  • HP 15-f010dx | User Guide - Page 68
    beginning these steps (select models only). 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover
  • HP 15-f010dx | User Guide - Page 69
    only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5%
  • HP 15-f010dx | User Guide - Page 70
    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
  • HP 15-f010dx | User Guide - Page 71
    Help and Support 32 identifying 15 boot order changing HP Recovery Manager 58 bottom 15 HP and third-party software updates, installing 50 HP PC Hardware Diagnostics (UEFI) downloading 54 using 53 HP Recovery Manager correcting boot problems 58 starting 58 HP Recovery media creating 55 recovery 58 HP
  • HP 15-f010dx | User Guide - Page 72
    15 Microsoft Certificate of Authenticity 14 regulatory 15 serial number 14 service 14 wireless certification 15 WLAN 15 LAN HP Recovery Manager 57 media 58 options 56 starting 58 supported discs 55 system 57 USB flash drive 58 using HP Recovery media 56 recovery media creating 55 creating using HP
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    speakers connecting 23 identifying 11, 22 storing a battery 38 supported discs recovery 55 system recovery 57 system restore point creating 55 Wireless Assistant software 16 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 Wireless Assistant software
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User Guide