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HP 15-f010dx User Guide - Page 24

Labels, support, you will probably be asked for the serial number - screen replacement

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Component Description CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) ● Microsoft Certificate of Authenticity label (select models only prior to Windows 8)-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed. NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP approved recovery methods. 14 Chapter 2 Getting to know your computer

Section	Page
Starting right	11
Visit the HP Apps Store	11
Best practices	11
Fun things to do	12
More HP resources	13
Getting to know your computer	15
Finding your hardware and software information	15
Locating hardware	15
Locating software	15
Right side	16
Left side	17
Display	18
Top	19
TouchPad	19
Lights	20
Buttons and speakers	21
Keys	22
Bottom	23
Labels	24
Connecting to a network	26
Connecting to a wireless network	26
Using the wireless controls	26
Using the wireless button	26
Using operating system controls	27
Sharing data and drives and accessing software	27
Using a WLAN	27
Using an Internet service provider	28
Setting up a WLAN	28
Configuring a wireless router	28
Protecting your WLAN	28
Connecting to a WLAN	29
Using Bluetooth wireless devices (select models only)	29
Connecting to a wired network	30
Connecting to a local area network (LAN)	30
Enjoying entertainment features	31
Multimedia features	31
Using the webcam	32
Using audio	33
Connecting speakers	33
Connecting headphones	33
Connecting a microphone	33
Connecting headphones and microphones	33
Testing your audio features	34
Using video	34
Connecting video devices by using an HDMI cable	34
Setting up HDMI audio	35
Navigating the screen	36
Using the TouchPad and gestures	36
Tapping	37
Scrolling	38
2-finger pinch zoom	38
2-finger click	39
Rotating (select models only)	39
Flicking (select models only)	40
Edge swipes	40
Right-edge swipe	40
Left-edge swipe	41
Top-edge swipe	41
Close an app	42
Using the keyboard and mouse	42
Using the keys	42
Using the action keys	42
Using Windows shortcut keys	43
Using the hot keys	43
Using the integrated numeric keypad	43
Managing power	44
Initiating Sleep and Hibernation	44
Manually initiating and exiting Sleep	45
Manually initiating and exiting Hibernation (select models only)	45
Setting password protection on wakeup	45
Using the power meter and power settings	46
Running on battery power	46
User-replaceable battery	46
Finding battery information	46
Conserving battery power	47
Identifying low battery levels	47
Resolving a low battery level	47
Resolving a low battery level when external power is available	47
Resolving a low battery level when no power source is available	47
Resolving a low battery level when the computer cannot exit Hibernation	48
Storing a user-replaceable battery	48
Disposing of a user-replaceable battery	48
Replacing a user-replaceable battery	48
Running on external AC power	48
Troubleshooting power problems	49
Shutting down (turning off) the computer	49
Maintaining your computer	51
Improving performance	51
Using Disk Defragmenter	51
Using Disk Cleanup	51
Adding or replacing memory modules	51
Updating programs and drivers	55
Cleaning your computer	55
Cleaning procedures	56
Cleaning the display (All-in-Ones or Notebooks)	56
Cleaning the sides or cover	56
Cleaning the TouchPad, keyboard, or mouse	56
Traveling with or shipping your computer	57
Securing your computer and information	58
Using passwords	58
Setting Windows passwords	59
Setting Setup Utility (BIOS) passwords	59
Using Internet security software	59
Using antivirus software	60
Using firewall software	60
Installing software updates	60
Installing critical security updates	60
Installing HP and third-party software updates	60
Securing your wireless network	61
Backing up your software applications and information	61
Using an optional security cable lock	61
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)	62
Starting Setup Utility (BIOS)	62
Updating the BIOS	62
Determining the BIOS version	62
Downloading a BIOS update	63
Using HP PC Hardware Diagnostics (UEFI)	63
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	64
Backing up, restoring, and recovering (select models only)	65
Creating recovery media and backups	65
Creating HP Recovery media	65
Restore and recovery	66
Recovering using HP Recovery Manager	67
What you need to know	67
Using the HP Recovery partition (select models only)	67
Using HP Recovery media to recover	68
Changing the computer boot order	68
Removing the HP Recovery partition (select models only)	68
Specifications	69
Input power	69
Operating environment	69
Electrostatic Discharge	70

Match case Limit results 1 per page

Component

Description

CAUTION:

To prevent an unresponsive system,

replace the wireless module only with a wireless

module authorized for use in the computer by the

governmental agency that regulates wireless devices

in your country or region. If you replace the module

and then receive a warning message, remove the

module to restore computer functionality, and then

contact support through Help and Support. From the

Start screen, type

, and then select

Help and

Support

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system

problems or travel internationally with the computer.

IMPORTANT:

All labels described in this section will be located in one of 3 places depending on

your computer model: affixed to the bottom of the computer, located in the battery bay, or under the

service door.

●

Service label—Provides important information to identify your computer. When contacting

support, you will probably be asked for the serial number, and possibly for the product number or

the model number. Locate these numbers before you contact support.

Your service label will resemble one of the examples shown below. Refer to the illustration that

most closely matches the service label on your computer.

Component

(1)

Serial number

(2)

Product number

(3)

Warranty period

(4)

Model number (select models only)

●

Microsoft Certificate of Authenticity label (select models only prior to Windows 8)—Contains the

Windows Product Key. You may need the Product Key to update or troubleshoot the operating

system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical

label, but have a Digital Product Key electronically installed.

NOTE:

This Digital Product Key is automatically recognized and activated by Microsoft

Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP

approved recovery methods.

Chapter 2

Getting to know your computer