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Restore and recovery, Restoring to a previous system restore point, Restoring specific files

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To restore, see Restoring specific files using Windows Backup and Restore on page 56. Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can restore the computer to a previous system restore point (created at an earlier date and time). To restore to a previous system restore point, when the computer was running correctly: 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin, or if files become corrupt, restoring specific files is useful. Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager. You can only restore specific files that you have backed up before. Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore: 1. Select Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to restore your backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information. Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state. What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the disc provided by the manufacturer. ● A system recovery should be used as a final attempt to correct computer issues. If you have not already tried restore points (see Restoring to a previous system restore point on page 56) and partial restores (see Restoring specific files on page 56), try them before using HP Recovery Manager to recover your system. ● A system recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail. 56 Chapter 11 Backing up, restoring, and recovering

Section	Page
Starting right	11
Best practices	11
Fun things to do	11
More HP resources	12
Getting to know your computer	13
Finding your hardware and software information	13
Front	13
Right side	14
Left side	15
Display	17
Top	18
TouchPad	18
Lights	19
Button	20
Keys	21
Bottom	22
Labels	23
Connecting to a network	25
Connecting to a wireless network	25
Using the wireless controls	25
Using the wireless button	25
Using operating system controls	25
Using a WLAN	26
Using an Internet service provider	26
Setting up a WLAN	26
Configuring a wireless router	27
Protecting your WLAN	27
Connecting to a WLAN	27
Using Bluetooth wireless devices (select models only)	28
Connecting to a wired network	28
Connecting to a local area network (LAN)	28
Enjoying entertainment features	30
Multimedia features	30
Using the webcam	31
Using audio	31
Connecting speakers	32
Connecting headphones and microphones	32
Checking the sound	32
Using video	32
Connecting a VGA monitor or projector (select models only)	33
Connecting an HDMI device	33
Configuring HDMI audio settings	34
Managing your audio and video files (select models only)	35
Using the keyboard and pointing devices	36
Using the keyboard	36
Using ALT GR key combinations	36
Using the action keys	36
Using the hot keys	37
Using the keypad	38
Using the integrated numeric keypad	38
Using the TouchPad	38
Navigating	39
Selecting	39
Using TouchPad gestures	39
Scrolling	40
Pinching/zooming	40
Managing power	41
Using Sleep or Hibernation	41
Initiating and exiting Sleep	41
Initiating and exiting Hibernation	42
Setting password protection on wakeup	42
Using the power meter	42
Selecting a power plan	42
Running on battery power	43
Removing a user-replaceable battery	43
Finding battery information	45
Conserving battery power	45
Identifying low battery levels	45
Storing a user-replaceable battery	45
Disposing of a user-replaceable battery	46
Replacing a user-replaceable battery	46
Running on external power	46
Shutting down the computer	47
Managing and sharing information	48
Using a USB device	48
Connecting a USB device	48
Removing a USB device	49
Connecting a powered USB device	49
Inserting and removing a memory card	50
Maintaining your computer	51
Improving performance	51
Handling drives	51
Using Disk Defragmenter	51
Using Disk Cleanup	52
Updating programs and drivers	52
Cleaning your computer	52
Cleaning procedures	52
Cleaning the display (All-in-Ones or Notebooks)	53
Cleaning the sides or cover	53
Cleaning the TouchPad, keyboard, or mouse	53
Traveling with or shipping your computer	53
Securing your computer and information	55
Locating your security software	55
Using passwords	55
Setting Windows passwords	56
Setting Setup Utility (BIOS) passwords	57
Using Internet security software	57
Using antivirus software	57
Using firewall software	58
Installing software updates	58
Installing Windows security updates	58
Installing HP and third-party software updates	58
Securing your wireless network	58
Backing up your software applications and information	59
Using an optional security cable lock	59
Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI)	60
Starting Setup Utility (BIOS)	60
Updating the BIOS	60
Determining the BIOS version	60
Downloading a BIOS update	61
Using System Diagnostics	61
Using HP PC Hardware Diagnostics (UEFI) (select models only)	62
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	62
Backing up, restoring, and recovering	63
Creating backups	63
Creating recovery media to recover the original system	63
What you need to know	63
Creating the recovery media	64
Creating system restore points	64
What you need to know	64
Creating a system restore point	64
Backing up system and personal information	64
Tips for a successful backup	65
What you need to know	65
Creating a backup using Windows Backup and Restore	65
Restore and recovery	66
Restoring to a previous system restore point	66
Restoring specific files	66
Restoring specific files using Windows Backup and Restore	66
Recovering the original system using HP Recovery Manager	66
What you need to know	66
Recovering using HP Recovery partition (select models only)	67
Recovering using the recovery media	67
Changing the computer boot order	68
Specifications	69
Input power	69
Operating environment	69
Troubleshooting and support	70
Troubleshooting	70
Wireless connection problems	70
Cannot connect to a WLAN	70
Cannot connect to a preferred network	70
Current network security codes are unavailable	71
WLAN connection is very weak	71
Cannot connect to the wireless router	72
Network status icon is not displayed	72
Audio problems	72
Power management problems	73
Resolving a low battery level	73
Resolving a low battery level when external power is available	73
Resolving a low battery level when no power source is available	73
Resolving a low battery level when the computer cannot exit Hibernation	73
Troubleshooting an AC adapter	73
Contacting support	74
Electrostatic Discharge	75

Match case Limit results 1 per page

To restore, see

Restoring specific files using Windows Backup and Restore

on page

Restore and recovery

Restoring to a previous system restore point

Sometimes installing a software program causes your computer or Windows to behave unpredictably.

Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can

restore the computer to a previous system restore point (created at an earlier date and time).

To restore to a previous system restore point, when the computer was running correctly:

Select

Start

Control Panel

System and Security

System

In the left pane, click

System Protection

Click the

System Protection

tab.

Click

System Restore

, and follow the on-screen instructions.

Restoring specific files

If files are accidentally deleted from the hard disk and they can no longer be restored from the

Recycle Bin, or if files become corrupt, restoring specific files is useful. Restoring specific files is also

useful if you ever choose to recover the original system using HP Recovery Manager. You can only

restore specific files that you have backed up before.

Restoring specific files using Windows Backup and Restore

Windows allows you to restore files that were backed up using Windows Backup and Restore:

Select

Start

Control Panel

System and Security

Backup and Restore

Follow the on-screen instructions to restore your backup.

NOTE:

Windows includes the User Account Control feature to improve the security of the computer.

You may be prompted for your permission or password for tasks such as installing software, running

utilities, or changing Windows settings. See Help and Support for more information.

Recovering the original system using HP Recovery Manager

HP Recovery Manager software allows you to repair or recover the computer to its original factory

state.

What you need to know

●

HP Recovery Manager recovers only software that was installed at the factory. For software not

provided with this computer, you must either download the software from the manufacturer's

website or reinstall the software from the disc provided by the manufacturer.

●

A system recovery should be used as a final attempt to correct computer issues. If you have not

already tried restore points (see

Restoring to a previous system restore point

on page

) and

partial restores (see

Restoring specific files

on page

), try them before using HP Recovery

Manager to recover your system.

●

A system recovery must be performed if the computer hard drive fails or if all attempts to correct

any functional computer issues fail.

Chapter 11

Backing up, restoring, and recovering