HP 2420dn HP LaserJet 2400 Series - User Guide - Page 138
X Storage Error, Storage Write Fail - factory default
UPC - 829160290010
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Interpreting control-panel messages (continued) Control panel message Description Recommended action 62 NO SYSTEM alternates with To continue turn off then on This message indicates that no system was found. The printer software system is corrupt. 1. Turn the printer power off and then on. 2. If the message persists, contact an HP-authorized service or support provider (see HP customer care). 64 ERROR alternates with To continue turn off then on A temporary printing error occurred in the scan buffer. 1. Turn the printer power off and then on. 2. If the message persists, contact an HP-authorized service or support provider (see HP customer care). 68.X STORAGE ERROR SETTINGS CHANGED alternates with To continue press An error occurred in the printer permanent storage and one or more printer settings has been reset to its factory default. Press (SELECT button) to clear the message, and press (SELECT button) to resume printing. Print a configuration page and check the printer settings to determine which values have changed. See Configuration page. If the error does not clear, turn printer off then on. If the error reappears, record the message and contact an HPauthorized service or support provider (see HP customer care). 68.X PERMANENT STORAGE FULL alternates with To continue press The printer permanent storage is full. Some settings might have been reset to the factory defaults. 1. If the error does not clear, turn printer off then on. 2. Print a configuration page and check the printer settings to determine which values have changed. See Configuration page. 3. Turn the printer power off, then press and hold MENU while turning the printer on to clean up permanent storage. 4. If the error reappears, record the message and contact an HPauthorized service or support provider (see HP customer care). 68.X PERMANENT STORAGE WRITE FAIL alternates with To continue press The storage device is failing to write. Printing can continue, but there might be some unexpected behaviors because an error occurred in permanent storage. Press (SELECT button) to continue. If the error does not clear, turn the printer off then on. If error reappears, record the message and contact an HPauthorized service or support provider (see HP customer care). 126 Chapter 4 Problem solving ENWW