HP 3150 Service Manual - Page 171

Solving general software problems - laserjet driver windows 7

Page 171 highlights

Solving general software problems Problem Use the following table to solve problems related to the software and problems that might occur when installing the software or changing settings manually. Cause Solution On a computer such as The message always a laptop that is regularly appears if the software disconnected from the detects the product is not product, you receive the connected. following message: "JetSuite Fax has detected that the HP LaserJet 3150 is switched off or is not connected to the computer. In the installation program, there is an option to select if you have a laptop. Rerun the installation program and select this option. In Windows 95 or 98, the Windows Plug and Play is New Hardware Found continuing to detect the dialog box re-appears HP LaserJet 3150 product. each time the computer restarts. For Windows 95: If it is available, select the Do not install a driver (Windows will not prompt you again) option and click OK on the dialog box. Otherwise, when the dialog box appears, click Next and then click Finish. For Windows 98: Click Next. When asked to choose Search or Display, click Search and click Next. When asked for the location to search, clear all three check boxes and click Next. Click Next again and then click Finish. When installing The JetSuite software software, you receive requires at least 40 MB of this message: "Setup available disk space to be has determined that you installed. do not have enough disk space on the selected drive. Please reduce the set of install components or change the install drive." After you select the JetSuite software and data directories, the installation program checks that your computer has enough available disk space. Try deleting unnecessary files or archiving older data to floppy disks or some other medium. EN Solving general software problems 169

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EN
Solving general software problems
169
Solving general software problems
Use the following table to solve problems related to the software and
problems that might occur when installing the software or changing
settings manually.
Problem
Cause
Solution
On a computer such as
a laptop that is regularly
disconnected from the
product, you receive the
following message:
“JetSuite Fax has
detected that the
HP LaserJet 3150 is
switched off or is not
connected to the
computer.
The message always
appears if the software
detects the product is not
connected.
In the installation program, there is an option to
select if you have a laptop. Rerun the installation
program and select this option.
In Windows 95 or 98, the
New Hardware Found
dialog box re-appears
each time the computer
restarts.
Windows Plug and Play is
continuing to detect the
HP LaserJet 3150 product.
For Windows 95:
If it is available, select the
Do
not install a driver (Windows will not prompt
you again)
option and click
OK
on the dialog box.
Otherwise, when the dialog box appears, click
Next
and then click
Finish
.
For Windows 98:
Click
Next
. When asked to
choose Search or Display, click
Search
and click
Next
. When asked for the location to search,
clear all three check boxes and click
Next
. Click
Next
again and then click
Finish
.
When installing
software, you receive
this message: “Setup
has determined that you
do not have enough disk
space on the selected
drive. Please reduce the
set of install components
or change the install
drive.”
The JetSuite software
requires at least 40 MB of
available disk space to be
installed.
After you select the JetSuite software and data
directories, the installation program checks that
your computer has enough available disk space.
Try deleting unnecessary files or archiving older
data to floppy disks or some other medium.