HP 3150 Service Manual - Page 173
Use the HP JetAdmin software, the HP WebJet
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Problem Cause Solution When the product is connected to the network using an HP JetDirect print server, you receive this message: "JetSuite Fax has detected that the HP LaserJet 3150 is either switched off or is not connected to your computer." The power cord is loose. The network cord is loose. Make sure the power cord is securely connected between the HP LaserJet 3150 product and the power source. Also, ensure the power cord for the HP JetDirect print server is securely connected to the power source. Ensure the network cable is securely connect between the HP JetDirect print server and the wall outlet for the network. Also ensure the network cable between the computer and the wall is securely connected. The parallel cable is loose or Make sure the parallel cable between the not directly connected. HP JetDirect print server and the HP LaserJet 3150 product is securely connected. The parallel cable may be faulty. If you have another "size C" parallel cable, try connecting it between the HP LaserJet 3150 product and the HP JetDirect print server. The HP JetDirect print server Use the HP JetAdmin software, the HP WebJet may not be configured yet Admin software, BOOTP, DHCP, or telnet to (TCP/IP). configure the HP JetDirect print server. HP JetDirect print server is incorrectly configured (TCP/IP). See the documentation that came with the HP JetDirect print server for troubleshooting information. When the product is connected to the network using an HP JetDirect print server, you receive this message: "All in One configuration cannot continue because the required protocols were not found on your computer." The IPX/SPX or TCP/IP Install an IPX/SPX protocol that is compatible with protocols are not installed on NW Link or a TCP/IP protocol on your computer. your computer. EN Solving general software problems 171