Is the original of poor quality?
........................................................................................
120
Does the original have a colored background?
..............................................................
120
Copy quality is unacceptable
................................................................................................
121
Preventing problems
.......................................................................................................
121
Media jams occur in the automatic document feeder (ADF)
................................................
122
Typical automatic document feeder (ADF) jam locations
..............................................
122
To clear a media jam from the automatic document feeder (ADF)
................................
122
Copy defects are apparent
....................................................................................................
125
Vertical white or faded stripes
........................................................................................
125
Blank pages
....................................................................................................................
125
Wrong original was copied
.............................................................................................
126
Too light or dark
..............................................................................................................
126
Unwanted lines
...............................................................................................................
126
Black dots or streaks
......................................................................................................
126
Unclear text
.....................................................................................................................
126
Reduced size
..................................................................................................................
126
Scanned image is of poor quality
..........................................................................................
127
Is the original a second-generation photo or picture?
....................................................
127
Is the image quality better when the document is printed?
............................................
127
Is the image skewed (crooked)?
....................................................................................
127
Does the scanned image show blotting, lines, vertical white stripes, or any other
defect?
............................................................................................................................
127
Do graphics look different from the original?
..................................................................
127
Part of the image did not scan
..............................................................................................
128
Was the original loaded correctly?
.................................................................................
128
Does the original have a colored background?
..............................................................
128
Are text or images on the back of a two-sided original appearing in the scan?
............
128
Is the original longer than 381 mm (15 inches)?
............................................................
128
Is the original too small?
.................................................................................................
128
Are you using HP Director? (Macintosh only)
................................................................
128
Is the media size correct?
...............................................................................................
128
The scan takes too long
........................................................................................................
129
Is your resolution or color level set too high?
.................................................................
129
Is your software set to scan in color?
.............................................................................
129
Did you send a print job or copy job before you tried to scan?
......................................
129
Is your computer set for bidirectional communication?
..................................................
129
Error messages appear
.........................................................................................................
130
Common scanning error messages
...............................................................................
130
The scanner did nothing
........................................................................................................
131
Is the original loaded correctly?
......................................................................................
131
Scan quality is unacceptable
................................................................................................
132
Preventing problems
.......................................................................................................
132
Blank pages
....................................................................................................................
132
Too light or dark
..............................................................................................................
133
Unwanted lines
...............................................................................................................
133
Black dots or streaks
......................................................................................................
133
Unclear text
.....................................................................................................................
133
Appendix A
Specifications
HP LaserJet 3380 all-in-one
.................................................................................................
137
HP LaserJet 3380 all-in-one specifications
....................................................................
137
HP LaserJet 3380 all-in-one battery
...............................................................................
139
Appendix B
Regulatory Information
................................................................................................................................................
141
ENWW
vii