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HP 3745 HP Deskjet 3740 Printer series - (Macintosh OS X) User's Guide - Page 60

Borderless printing problems

UPC - 829160410821

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HP Deskjet 3740 series printer User's Guide 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper. Check the printer settings 1. Open the Page Setup dialog box and verify the following settings: Panel Setting Paper Size: The appropriate paper size Page Attributes Orientation: The appropriate orientation 2. Open the Print dialog box and verify the following settings: Panel Setting Paper Type: The appropriate photo paper type Paper Type/Quality Print Quality: Best or Maximum dpi 11.7 Borderless printing problems Guidelines When printing borderless printouts, follow these guidelines: • Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the image. • Verify that the paper size that is specified in the Page Setup dialog box matches the size of the paper that is loaded in the paper tray. • Select the appropriate paper type in the Paper Type/Quality panel. • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. 60

Section	Page
1 HP Deskjet 3740 series printer	1
2 Notices	2
2.1 Notices and acknowledgements	2
Hewlett-Packard company notices	2
Acknowledgements	2
2.2 Terms and conventions	2
Terms	2
Cautions, warnings, and notes	2
3 Special features	4
4 Getting started	5
4.1 Printer features	5
4.2 Power button and light	6
4.3 Paper tray	7
Unfolding the paper tray	7
Using the paper tray	8
4.4 Print cartridges	8
Replacing print cartridges	9
4.5 Ink-backup mode	9
Ink-backup mode output	9
Exiting ink-backup mode	10
5 Connecting to the printer	11
5.1 USB	11
6 Printing photos	12
6.1 Enhancing your photos	12
6.2 Printing digital photographs	12
Accessing the digital photography options	12
Using the digital photography options	13
6.3 Maximum dpi	13
6.4 Saving money when printing photos	14
HP Everyday Photo Paper	14
6.5 Printing black-and-white photos	15
Printing a black-and-white photo	15
Printing a color photo in black and white	15
6.6 Storing and handling photo paper	16
Storage	16
Handling	16
6.7 Borderless photos	16
Guidelines	16
Preparing to print	17
Printing	17
6.8 Small photos with a white border	18
Guidelines	18
Preparing to print	18
Printing	19
6.9 Large photos with a white border	19
Guidelines	19
Preparing to print	19
Printing	20
7 Printing other documents	21
7.1 E-mail	21
Guidelines	21
Preparing to print	21
Printing	22
7.2 Letters	22
Guidelines	22
Preparing to print	22
Printing	23
7.3 Documents	23
Guidelines	23
Preparing to print	23
Printing	23
7.4 Envelopes	24
Guidelines	24
Preparing to print	24
Printing	24
7.5 Labels	25
Guidelines	25
Preparing to print	25
Printing	25
7.6 Brochures	26
Guidelines	26
Preparing to print	26
Printing	26
7.7 Greeting cards	26
Guidelines	26
Preparing to print	27
Printing	27
7.8 Transparencies	27
Guidelines	27
Preparing to print	27
Printing	28
7.9 Index cards and other small media	28
Guidelines	28
Preparing to print	28
Printing	29
7.10 Iron-on transfers	29
Guidelines	29
Preparing to print	30
Printing	30
8 Printing tips	31
8.1 Setting the page order	31
8.2 Printing collated copies	32
8.3 Selecting a paper type	32
8.4 Selecting a print quality	33
8.5 Resizing a document	34
9 Printer software	36
9.1 Print settings	36
9.2 Page Setup dialog box	36
9.3 Print dialog box	37
9.4 Managing the printer (Mac OS X 10.3 and later)	38
Opening Printer List	38
Adding a printer	39
Setting a default printer	40
Deleting a printer	40
9.5 Managing the printer (Mac OS X 10.2 and earlier)	40
Adding a printer	41
Setting a default printer	42
Deleting a printer	42
9.6 Viewing and changing the status of a print job (Mac OS X 10.3 and later)	42
9.7 Viewing and changing the status of a print job (Mac OS X 10.2 and earlier)	43
10 Maintenance	45
10.1 Installing print cartridges	45
Print cartridges	45
Replacing print cartridges	45
Ink back-up mode	46
Installation instructions	46
10.2 Aligning print cartridges	49
10.3 Automatically cleaning print cartridges	49
10.4 Manually cleaning print cartridges	49
Gathering cleaning supplies	49
Preparing to clean	50
Cleaning instructions	50
10.5 Printing a test page	52
10.6 View estimated ink levels	52
10.7 Removing ink from skin and clothing	52
10.8 Maintaining print cartridges	52
10.9 Maintaining the printer body	53
10.10 Using the HP Inkjet Toolbox	53
Displaying the HP Inkjet Toolbox	53
Mac OS X (version 10.1.x)	53
Mac OS X (version 10.2.x)	53
Mac OS X (version 10.3)	53
HP Inkjet Toolbox panels	54
11 Troubleshooting	55
11.1 Printer is not printing	55
Verify the following	55
Check the power light	55
Check the printer cable connection	55
If the printer does not turn on	56
If the printer still does not print	56
11.2 Paper jam	56
11.3 Paper problems	57
Printer prints on multiple sheets at once	57
Paper weight	57
Paper is loaded improperly	57
Other paper problems	57
11.4 Print quality is poor	58
Streaks and missing lines	58
Print is faded	58
Blank pages print	58
11.5 Document is misprinted	59
Text and images are misaligned	59
Document is printed off-center or at an angle	59
Envelope is printed at an angle	59
Parts of the document are missing or printed in the wrong place	59
Printout does not reflect selected print settings	59
11.6 Photos are not printing correctly	59
Check the paper tray	59
Check the printer settings	60
11.7 Borderless printing problems	60
Guidelines	60
Edge of the photograph is faded	61
Image is printed at an angle	61
Printout has an unwanted border	61
For small photo paper	62
For small photo paper with a tear-off tab	62
11.8 Error messages	63
Out of paper message	63
If the paper tray is loaded	63
If the paper tray is empty	63
The error message 'problem with print cartridges' appears	63
An error message appears while the Power light is flashing	64
11.9 Power light is flashing	64
What the flashing light means	64
If an error message appears	64
11.10 Documents print slowly	64
Multiple software applications are open	65
Complex documents, graphics, or photographs are printing	65
Best or Maximum dpi print mode is selected	65
Printer driver is outdated	65
Printer is in ink-backup mode	65
Computer does not meet system requirements	65
11.11 If you continue to have problems	65
12 Specifications	66
12.1 Printer specifications	66
12.2 Environmental statement	66
Reduction and elimination	66
Recycling	66
Energy consumption	67
12.3 Print cartridge recovery	67
13 Supplies	69
13.1 Paper supplies	69
HP Bright White Inkjet Paper	69
HP Premium Paper	69
HP Brochure & Flyer Paper, Matte	69
HP Brochure & Flyer Paper, Gloss	69
HP Tri-Fold Brochure Paper, Gloss	69
HP Tri-Fold Brochure Paper, Matte	70
HP Premium Inkjet Transparency Film	70
HP Premium Plus Photo Paper, Glossy	70
HP Premium Plus Photo Paper (with tear-off tab)	70
HP Premium Plus Photo Paper, Matte	71
HP Photo Paper, Glossy (with tear-off tab)	71
HP Photo Paper, Glossy	71
HP Premium Photo Paper, Glossy	71
HP Premium Photo Paper, Glossy (with tear-off tab)	72
HP Premium Photo Paper, Matte (with tear-off tab)	72
HP Premium Photo Paper, Matte	72
HP Premium High Gloss Film	72
HP Everyday Photo Paper, Semi-gloss (with tear-off tab)	73
HP Everyday Photo Paper, Semi-gloss	73
HP Advanced Photo Paper, Glossy	73
HP Advanced Photo Paper, Glossy (with tear-off tab)	73
HP Matte Greeting Cards, White, Quarter-Fold	73
HP Matte Greeting Cards, White, Half-Fold	73
HP Photo Greeting Cards, Half-Fold	73
HP Textured Greeting Cards, Ivory, Half-Fold	74
HP Textured Greeting Cards, Cream, Half-Fold	74
HP Textured Greeting Cards, White, Half-Fold	74
HP Linen Greeting Cards, White, Half-Fold	74
HP Linen Greeting Cards, Ivory, Half-Fold	74
HP Iron-On Transfers (for white fabrics)	74
HP Iron-On Transfers for Dark Fabric	74
HP Matte Photo and Project Paper	74
13.2 USB cables	74