HP 4150 HP OmniBook DiagTools - User Guide - Page 4
The Support Ticket, Hewlett-Packard Support and Information Services - omnibook b
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5. The Support Ticket 5-1 What is the Support Ticket 5-2 Creating a Support Ticket 5-2 Retrieving a Support Ticket 5-3 Adding Comments to the Support Ticket 5-4 6. Hewlett-Packard Support and Information Services 6-1 Your HP Authorized Reseller 6-2 Hewlett-Packard Information Services 6-3 HP OmniBook World Wide Web 6-3 HP PC & Peripheral Self-Help and Direct-Help Tools 6-3 iv
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iv
5. The Support Ticket
.............................................................................
5-1
What is the Support Ticket?
............................................................................
5-2
Creating a Support Ticket
...............................................................................
5-2
Retrieving a Support Ticket
............................................................................
5-3
Adding Comments to the Support Ticket
.....................................................
5-4
6. Hewlett-Packard Support and Information Services
.......................
6-1
Your HP Authorized Reseller
..........................................................................
6-2
Hewlett-Packard Information Services
..........................................................
6-3
HP OmniBook World Wide Web
..............................................................
6-3
HP PC & Peripheral Self-Help and Direct-Help Tools
............................
6-3