HP 4150 HP OmniBook DiagTools - User Guide - Page 5
Who Should Read This Book, What is OmniBook DiagTools?, Overview of OmniBook DiagTools - omnibook manual
UPC - 725184276088
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Who Should Read This Book This manual is for anyone who wants to: • Diagnose hardware problems on an OmniBook notebook PC • Understand the purpose of OmniBook DiagTools • Learn how to use OmniBook DiagTools • Know what to do when a test fails • Provide HP-dedicated support agents with more information for solving problems quickly and effectively • Find out where to get more information and support. What is OmniBook DiagTools? The first step in solving a problem with a PC is diagnosis. HP's OmniBook DiagTools helps you diagnose hardware-related problems on an OmniBook PC. It is a series of tools designed to help you to: • Verify the correct functioning of an OmniBook PC • Diagnose hardware-related problems • Prevent unneeded repair • Provide precise information to HP-dedicated support agents so that they can solve any problem quickly and effectively. OmniBook DiagTools is not a repair tool. Overview of OmniBook DiagTools The OmniBook DiagTools utility has four parts: • Hardware Detection, which automatically detects the hardware configuration of an OmniBook PC. Hardware detection is described in chapter 2. • The Basic Tests, which determine the correct functioning of the PC as a whole. The basic test phase is described in chapter 3. • The Advanced Tests. These provide complete, in-depth testing and diagnosis of the PC's individual components. The advanced test phase is described in chapter 4. • The Support Ticket, which is a complete record of the test results and the PC's configuration. The support ticket can be used to communicate the test results to your local or HP-dedicated support agent. This is described in chapter 5. v