HP 4410t HP 4410t Mobile Thin Client - Maintenance and Service Guide
HP 4410t - Mobile Thin Client Manual
UPC - 884962419915
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- HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 1
HP 4410t Mobile Thin Client Maintenance and Service Guide Document Part Number: 571223-001 July 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 2
the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 3
the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 4
components 2-9 Bottom components 2-10 3 Illustrated parts catalog Service tag 3-1 Computer major components 3-2 Display subcomponents 3-6 Cable Kit 3-7 Mass storage devices 3-8 Plastics Kit 3-9 Miscellaneous parts 3-10 Sequential part number listing 3-11 Maintenance and Service Guide iv - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 5
4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Switch cover 4-8 Keyboard 4-9 Memory module 4-12 Optical - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 6
Configuration menu 5-4 6 Specifications Computer specifications 6-1 14.1-in display specifications 6-2 DVD-ROM drive specifications 6-3 System DMA specifications 6-4 System memory map specifications 6-5 System interrupt specifications 6-6 System I/O address specifications and Service Guide vi - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 7
monitor 8-2 HDMI 8-3 RJ-45 (network 8-4 RJ-11 (modem 8-5 Universal Serial Bus 8-6 9 Power cord set requirements Requirements for all countries and regions 9-1 Requirements for specific countries and regions 9-2 10 Recycling Battery 10-1 Display 10-1 Index vii Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 8
Category Product name Processors Chipset Graphics Panel Memory Solid-state modules Optical drive Microphone Audio Modem Maintenance and Service Guide 1 Product description Description HP 4410t Mobile Thin Client Intel® Celeron® 575 2.00-GHz processor, 1-MB L2 cache, 667-MHz front side bus (FSB) - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 9
, hot plug/unplug and auto-detect Keyboard TouchPad with 2 TouchPad buttons Taps enabled by default Security cable slot Preinstalled: Microsoft® Windows® Embedded Standard Web support: Microsoft Windows Embedded Standard and Microsoft Windows XPe, Service Pack 3 1-2 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 10
in this chapter identify the standard features on most computer models. Top components ✎ Your computer may look slightly different from the illustrations in this section. Wireless antennas Component WLAN antennas (2) Maintenance and Service Guide Description Send and receive signals from one or - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 11
External component identification Display components Item (1) (2) Component Internal display switch Internal microphone Description Turns off the display if the display is closed while the power is on. Records sound. 2-2 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 12
(4) Component Speakers (2) Internal display switch Info button Power button Description Produce sound. Turns off the display if the display is closed while the power is on. Launches system information. ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 13
a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently used system functions when pressed in combination with the fn key. 2-4 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 14
computer is on. ■ Blinking (5 times): When the computer is on, press the button to display system information. ■ Off: The computer is off or in the Standby state. ■ On: The computer is on. ■ Blinking: The computer is in the Standby state. ■ Off: The computer is off. Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 15
on an external mouse. (3) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse. 2-6 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 16
identification Item (1) (2) Component Drive light Wireless button (3) Wireless light (4) Media Card Reader (5) Audio-out (headphone) jack (6) Audio-in (microphone) jack Description Blinking: The flash drive or optional optical drive is being accessed. Turns the wireless feature on or off, but - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 17
(2) Component ExpressCard slot Security cable slot (3) RJ-45 (network) jack (4) Vent (5) External monitor port (6) HDMI port (7) USB ports (2) Description Supports optional ExpressCards. Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 18
external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Power connector Connects an AC adapter. Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 19
External component identification Bottom components Item (1) (2) Component Battery release latches (2) Battery bay Description Release the battery from the battery bay. Holds the battery. 2-10 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 20
part number helps a service technician determine what components and parts are needed. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. Maintenance and Service Guide 3-1 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 21
Illustrated parts catalog Computer major components 3-2 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 22
part number 14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) 578180-001 ✎ See "Display subcomponents" on page 3-6 for display assembly internal component spare part information. Switch - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 23
Kit, spare part number 536538-001. 510100- TouchPad and TouchPad cable) RTC battery Optical drive space saver ✎ See "Plastics Kit" on page 3-9 for more Plastics Kit spare part information. Solid-state module (includes bracket): ■ 2-GB 578184-001 ■ 1-GB 578183-001 WLAN module: ■ Broadcom - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 24
thermal material) 578179-001 6-cell, 2.20-Ah (47-Wh) Li-ion battery 535806-001 Base enclosure (includes 4 rubber feet) 535863-001 Rubber Feet Kit (not illustrated, includes 4 rubber feet) 535793-001 DVD-ROM drive (includes bezel and bracket) 578185-001 Maintenance and Service Guide 3-5 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 25
Display subcomponents Item Description (1) Display bezel (2) Display hinges (2) (3) Display panel cable Display Cable Kit, includes: (4a) Microphone receiver and cable (4b) Wireless antenna cable Spare part number 536422-001 535871-001 536429-001 536430-001 3-6 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 26
Cable Kit Illustrated parts catalog Item (1) (2) (3) (4) Description Cable Kit: Network cable (includes RJ-45 connector) USB board (includes cable) Power connector cable Modem module cable (includes RJ-11 connector) Spare part number 536538-001 Maintenance and Service Guide 3-7 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 27
Illustrated parts catalog Mass storage devices Item (1) (2) Description Solid-state module (includes bracket): ■ 2-GB ■ 1-GB DVD-ROM drive (includes bezel and bracket) Spare part number 578184-001 578183-001 578185-001 3-8 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 28
Plastics Kit Illustrated parts catalog Item (1) (2) (3) Description Plastics Kit: Optical drive space saver RTC battery Palm rest (includes TouchPad and TouchPad cable) Spare part number 535780-001 Maintenance and Service Guide 3-9 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 29
Illustrated parts catalog Miscellaneous parts Description 65-W PFC HP Smart Adapter Power cords: ■ For use in Argentina ■ For use in PM2.0×3.0 screws ■ Torx T8M2.5×8.0 screws ■ Torx T8M2.5×6.0 screws Spare part number 463958-001 490371-D01 490371-011 490371-201 490371-021 490371-D61 490371-BB1 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 30
number 463958-001 490371-001 490371-011 490371-021 490371-031 490371-061 490371-111 490371-201 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 504593-003 504593-004 Description 65-W PFC HP Smart Adapter Power (Continued) Maintenance and Service Guide 3-11 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 31
feet) 6-cell, 2.20-Ah (47-Wh) Li-ion battery Heat sink (includes replacement thermal material) Switch cover Base enclosure (includes 4 rubber feet) Top cover Screw Kit Display hinges Keyboard for use in the United States Keyboard for use in Germany (Continued) 3-12 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 32
Illustrated parts catalog Spare part number 536410-051 536410-061 536410-071 536410-081 536410-091 Greece Speakers Display bezel Display panel cable Display Cable Kit (includes microphone receiver and cable, and wireless antenna cable) Cable Kit ✎ See "Cable Kit" on page 3-7 for more Cable Kit - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 33
WLAN antenna transceivers and cables, nameplate, and logo) 1024-MB memory module (800-MHz, DDR2) 2048-MB memory module (800-MHz, DDR2) 1-GB solid-state module (includes bracket) 2-GB solid-state module (includes bracket) DVD-ROM drive (includes bezel and bracket) 3-14 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 34
P0 and P1 screwdrivers ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 35
in the internal layers, reducing its life expectancy. Ä CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe as little as possible. ■ If you remove a component, place it in an electrostatic-safe container. 4-2 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 36
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-3 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 37
Removal and replacement straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 38
part number helps a service technician determine what components and parts are needed. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. Maintenance and Service Guide 4-5 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 39
procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 535793-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration. 4-6 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 40
Description 6-cell, 2.20-Ah (47-Wh) Li-ion battery Spare part number 535806-001 Before removing the battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 41
unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). Remove the switch cover: 1. Remove the following screws: ❏ Two Phillips PM2.5×5.0 screws 1 ❏ Two Phillips PM2.5×3.0 broadhead screws 2 ❏ Two Phillips PM2.5×3.0 screws 3 4-8 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 42
. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the switch cover (see "Switch cover" on page 4-8). Maintenance and Service Guide 4-9 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 43
that secure the keyboard to the computer. 2. Slide the keyboard 1 toward the display. 3. Lift the keyboard 2 until it rests just above the computer. 4. Swing the left side of the keyboard 3 up and to the right until it rests upside down next to the computer. 4-10 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 44
Removal and replacement procedures 5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard. Maintenance and Service Guide 4- - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 45
unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the switch cover (see "Switch cover" on page 4-8). 6. Remove the keyboard (see "Keyboard" on page 4-9). Remove the memory module: ✎ The - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 46
drive Removal and replacement procedures Description DVD-ROM drive (includes bezel and bracket) Spare part number 578185-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 47
the optical drive with the rear toward you. b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket 2. Reverse this procedure to reassemble and install the optical drive. 4-14 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 48
external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the switch cover (see "Switch cover" on page - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 49
external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the switch cover (see "Switch cover" on page - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 50
Removal and replacement procedures 3. Release the ZIF connector 1 to which the TouchPad cable is attached, and then disconnect the TouchPad cable 2 from the system board. Reverse this procedure to install the palm rest. Maintenance and Service Guide 4-17 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 51
Removal and replacement procedures WLAN module Description Spare part number Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, 504664-001 Puerto Rico, the United States, and the U.S. Virgin Islands Broadcom 504593-004 4-18 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 52
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 53
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 54
upside down. b. Remove the four Phillips PM2.0×7.0 screws 1 that secure the solid-state module to the bracket. c. Lift the solid-state module 2 straight up to remove it from the bracket. Reverse this procedure to reassemble and install the solid-state module. Maintenance and Service Guide 4-21 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 55
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 56
connector 1 to which the power button board cable is attached, and then disconnect the power button board cable 2 from the system board. 5. Remove the 19 Torx T8M2.5×8.0 the top cover. 7. Remove the top cover 3. Reverse this procedure to install the top cover. Maintenance and Service Guide 4-23 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 57
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 58
to the system board. 2. Lift the modem module 2 away from the system board to disconnect it. 3. Disconnect the modem module cable 3 from the modem module. 4. Remove the fingerprint modem module. Reverse this procedure to install the modem module. Maintenance and Service Guide 4-25 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 59
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 60
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 61
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 62
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 63
Following the sequence stamped into the heat sink, loosen the five Phillips PM2.5×9.0 captive screws 2 that secure the heat sink to the system board. 3. Remove the heat sink 3. ✎ Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 64
processor spare part kits. ✎ When replacing the heat sink, be sure to remove the fan from the defective heat sink and install it on the replacement heat sink. See "Fan" on page 4-32 for fan removal instructions. Reverse this procedure to install the heat sink. Maintenance and Service Guide 4-31 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 65
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 66
Removal and replacement procedures Remove the fan: 1. Remove the three Phillips PM2.0×3.0 screws 1 that secure the fan to the heat sink. 2. Remove the fan 2. Reverse this procedure to install the fan. Maintenance and Service Guide 4-33 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 67
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 68
you hear a click. 2. Lift the processor 2 straight up and remove it. ✎ When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket. Reverse this procedure to install the processor. Maintenance and Service Guide 4-35 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 69
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 70
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 71
to replace the display bezel or any of the display assembly internal components: a. Remove the eight rubber screw covers 1 and 2. ✎ The rubber the rubber screw covers 2 on the bottom edge of the display bezel. b. Remove the four Torx T8M2.5×6.0 screws 1 and the four Phillips PM2.5×5.0 screws 2 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 72
and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure. d. Remove the display bezel 4. 4. If it is necessary to replace the display hinges: a. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. b. Release the - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 73
the clips and routing channels 2 built into the display enclosure, and then remove the cable 3. The webcam module cable is included in the Display Cable Kit, spare part number 536430-001. Reverse this procedure to reassemble and install the display assembly. 4-40 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 74
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 75
and replacement procedures Remove the system board: 1. Disconnect the network cable 1 and the USB board cable 2 from the system board. 2. Release the power connector 3 board 2 until it rests at an angle. 6. Remove the system board 3 by sliding it back. Reverse this procedure to install the system - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 76
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 77
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Switch cover (see "Switch cover" on page 4-8) b. Keyboard (see "Keyboard" on page 4-9) c. Optical drive (see "Optical drive - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 78
System Configuration menus. 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. Because Computer Setup is not Windows-based, it does not support the TouchPad. Navigation - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 79
may not be supported by your computer. File menu Select System Information Ignore changes and exit Save changes and exit To do this ■ View identification information for the computer and the batteries in the system. ■ View specification information for the processor, cache and memory size, system - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 80
this Enter, change, or delete a setup password. Enter, change, or delete a power-on password. ■ Enable/disable stringent security. ■ Enable/disable the password requirement on computer restart. Enter a user-defined computer asset tracking number and ownership tag. Maintenance and Service Guide 5-3 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 81
USB legacy support allows the following: ❐ Use of a USB keyboard in Computer Setup, even when a Windows operating system is not running ❐ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer ■ Enable/disable embedded WLAN - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 82
6 Specifications Computer specifications Metric U.S. Dimensions Length 23.24 cm 9.15 in Width 33.60 cm 13.20 in Height (front to back) 3.10 to 3.58 cm 1.22 to 1.41 in Weight 1.99 kg 4.31 lbs Input power Operating voltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 83
14.1-in display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 20.83 cm 27.94 cm 35.81 cm Up to 16.8 million 250:1 (typical - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 84
CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW CD DVD < 110 ms < 130 ms 2 MB 3,600 KB/sec 10,800 KB/sec 3,600 KB/sec 3,600 KB/sec Maintenance and Service Guide 6-3 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 85
DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. 6-4 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 86
000E8000-000FFFFF 00100000-XFFFFFFF (X+1)0000000-FEDFFFFF FED00000-FED003FF FEE01000-FFFFFFFF Specifications System function Base memory Video memory Video BIOS System BIOS Extended memory (based on memory installed) PCI bus High precision event timer PCI bus Maintenance and Service Guide 6-5 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 87
TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal host controller 2937 Mobile Intel 4 Series express chipset family *IRQ17 High-definition audio systems after Windows 2000, APIC (Advanced programming interrupt controller) is used. 6-6 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 88
embedded controller Motherboard resources Motherboard resources System CMOS/real-time clock Motherboard resources Direct memory access controller Motherboard resources Direct memory interrupt controller Program interrupt controller Maintenance and Service Guide Specifications (Continued) 6-7 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 89
Specifications I/O address (hex) 0C0- configuration) Direct memory access controller Numeric data processor Motherboard resources Mobile Intel 4 Series express chipset family Mobile -E/M SATA AHCI controller ICH9M-E/M SATA AHCI Controller Mobile Intel 4 Series express chipset family ICH9M-E/M SATA - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 90
screws listed in this chapter are available in the Screw Kit, spare part number 535870-001. Phillips PM2.5×5.0 screw Color Black Quantity 16 Length 5.0 mm Thread 2.5 mm Where used: 2 screws that secure the switch cover to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-1 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 91
Screw listing Where used: 3 screws that secure the keyboard to the computer Where used: 3 screws that secure the display assembly to the computer 7-2 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 92
Where used: 4 screws that secure the display bezel to the display assembly Screw listing Where used: 4 screws that secure the display panel to the display enclosure Maintenance and Service Guide 7-3 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 93
Screw listing Phillips PM2.5×3.0 broadhead screw Color Black Quantity 7 Length 3.0 mm Thread 2.5 mm Where used: 4 screws that secure the switch cover to the computer Head diameter 7.0 mm 7-4 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 94
Where used: 3 screws that secure the palm rest to the computer Screw listing Maintenance and Service Guide 7-5 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 95
Screw listing Phillips PM2.5×3.0 screw Color Black Quantity 11 Length 2.5 mm Thread 3.0 mm Where used: 2 screws that secure the switch cover to the computer Head diameter 5.0 mm 7-6 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 96
Where used: 4 screws that secure the speakers to the base enclosure Screw listing Where used: 2 screws that secure the WLAN module to the computer Maintenance and Service Guide 7-7 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 97
Screw listing Where used: 2 screws that secure the modem module to the system board Where used: One screw that secures the USB board to the base enclosure 7-8 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 98
Phillips PM2.5×6.0 screw Screw listing Color Black Quantity 1 Length 6.0 mm Thread 2.5 mm Where used: One screw that secures the optical drive to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-9 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 99
Screw listing Phillips PM2.0×3.0 screw Color Silver Quantity 11 Length 3.0 mm Thread 2.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Head diameter 4.0 mm 7-10 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 100
Where used: 3 screws that secure the fan to the heat sink Screw listing Where used: 6 screws that secure the display hinges to the display panel Maintenance and Service Guide 7-11 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 101
Screw listing Phillips PM2.0×5.0 screw Color Silver Quantity 2 Length 5.0 mm Thread 2.0 mm Where used: 2 screws that secure the solid-state module to the computer Head diameter 5.0 mm 7-12 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 102
listing Color Silver Quantity 1 Length 11.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One captive screw that secures the solid-state module to the computer (the screw is secured to the solid-state module by a C-clip) Maintenance and Service Guide 7-13 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 103
Screw listing Phillips PM2.0×7.0 screw Color Silver Quantity 4 Length 7.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the solid-state module to the solid-state module bracket 7-14 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 104
Torx T8M2.5×8.0 screw Screw listing Color Black Quantity 19 Length 8.0 mm Thread 2.5 mm Where used: 19 screws that secure the top cover to the base enclosure Head diameter 5.0 mm Maintenance and Service Guide 7-15 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 105
Screw listing Phillips PM2.5×9.0 screw Color Black Quantity 1 Length 9.0 mm Thread 2.5 mm Where used: One screw that secures the USB board to the base enclosure Head diameter 5.0 mm 7-16 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 106
Phillips PM2.5×9.0 captive screw Screw listing Color Silver Quantity 5 Length 9.0 mm Thread 2.5 mm Head diameter 2.0 mm Where used: 5 captive screws that secure the heat sink to the system board (the screws are secured to the heat sink by C-clips) Maintenance and Service Guide 7-17 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 107
Screw listing Torx T8M2.5×6.0 screw Color Black Quantity 4 Length 6.0 mm Thread 2.5 mm Where used: 4 screws that secure the display bezel to the display assembly Head diameter 5.0 mm 7-18 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 108
Audio-in (microphone) 8 Connector pin assignments Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Maintenance and Service Guide 8-1 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 109
analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 8-2 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 110
1 shield TMDS data 1TMDS data 0+ TMDS data 0 shield TMDS data 0TMDS clock+ TMDS clock shield TMDS clockCEC No connect DDC clock DDC data Ground +5V power Hot plug detect Maintenance and Service Guide 8-3 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 111
Connector pin assignments RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 8-4 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 112
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 7 Unused 8 Unused Connector pin assignments Maintenance and Service Guide 8-5 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 113
Connector pin assignments Universal Serial Bus Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground 8-6 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 114
of 125 or 250 V AC, as required by the power system of each country or region. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. Maintenance and Service Guide 9-1 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 115
Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number size. Power cord configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number conductor size. Power cord set - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 116
liquid crystal display (LCD) panel 2. ✎ The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. Maintenance and Service Guide 10-1 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 117
Recycling To disassemble the display assembly, follow these steps: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. 10-2 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 118
1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Maintenance and Service Guide 10-3 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 119
panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover 2 and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 120
backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. Maintenance and Service Guide 10-5 - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 121
. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 10-6 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 122
base enclosure, spare part number 3-5, 3-12 battery removal 4-7 spare part number 3-5, 3-12, 4-7 battery bay 2-10 battery light 2-9 battery release latch 2-10 boot options 5-4 boot order 5-4 bottom components 2-10 button components 2-3 buttons info 2-3 power 2-3 TouchPad 2-6 wireless 2-7 C Cable Kit - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 123
2-8 light components 2-5 lights battery 2-9 caps lock 2-5 drive 2-7 info 2-5 power 2-5 wireless 2-7 M mass storage devices, spare part numbers 3-8 Media Card Reader 2-7 memory module removal 4-12 spare part numbers 3-5, 3-14, 4-12 memory, product description 1-1 Maintenance and Service Guide - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 124
1-1 removal 4-34 spare part number 3-5, 3-14, 4-34 product description audio 1-1 chipset 1-1 display panel 1-1 Ethernet 1-2 external media card 1-2 graphics 1-1 keyboard 1-2 memory 1-1 microphone 1-1 modem 1-1 operating system 1-2 optical drive 1-1 pointing device 1-2 ports 1-2 power requirements - HP 4410t | HP 4410t Mobile Thin Client - Maintenance and Service Guide - Page 125
spare part number 3-3, 3-13 specifications computer 6-1 display assembly 6-2 DVD-ROM drive 6-3 optical drive 6-3 system DMA 6-4 system I/O address 6-7 system interrupt 6-6 system memory map 6-5 switch components 2-3 switch cover removal 4-8 spare part number 3-3, 3-12, 4-8 system board removal 4-41
HP 4410t Mobile Thin Client
Maintenance and Service Guide
Document Part Number: 571223-001
July 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.