HP 5500dtn HP Color LaserJet 5500 series printers - Software Technical Referen - Page 15

Chap Title - Purpose and Scope, 1Head - Introduction - color laserjet troubleshooting

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1 Purpose and Scope Introduction This Software Technical Reference (STR) provides information and troubleshooting tips for the printing system software for the HP Color LaserJet 5500 product. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet product end-users, as appropriate. The following information is included in this technical reference: z descriptions of drivers and platforms with system modifications z procedures for installing and uninstalling software components z descriptions of problems that can arise while using the product, and known solutions to those problems z descriptions of known software issues and workarounds A description of the product model or models described in this STR is provided below. The printing system software for each product model accommodates the differences between models. Note Bundle configurations might vary among geographic regions. Software Technical Reference Introduction 13

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Software Technical Reference
Introduction
13
1
Purpose and Scope
Introduction
This Software Technical Reference (STR) provides information and troubleshooting tips
for the printing system software for the HP Color LaserJet 5500 product.
This document is prepared in an electronic format to serve as a quick-reference tool for
Customer Care Center (CCC) agents, support engineers, system administrators,
management information systems (MIS) personnel, and HP LaserJet product end-users,
as appropriate.
The following information is included in this technical reference:
z
descriptions of drivers and platforms with system modifications
z
procedures for installing and uninstalling software components
z
descriptions of problems that can arise while using the product, and known solutions
to those problems
z
descriptions of known software issues and workarounds
A description of the product model or models described in this STR is provided below.
The printing system software for each product model accommodates the differences
between models.
Note
Bundle configurations might vary among geographic regions.