Home » HP Manuals » Inkjet Printers » HP 5740 » Manual Viewer

HP 5740 HP Deskjet 5700 Printer series - (Windows) User's Guide - Page 89

If you continue to have problems, If you still have problems after restarting your computer - troubleshooting

Add to My Manuals
Save this manual to your list of manuals

Page 89 highlights

The system requirements are listed in the reference guide that came with the printer. 2 Make space available on the hard drive by deleting unwanted files. If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support. User's Guide 87

Section	Page
Contents	3
HP Deskjet 5700 series printer	5
Special features	6
Getting started	7
Printer features	7
Buttons and lights	8
Power button and light	9
Print Cancel and Resume buttons	9
Print Cancel button	10
Resume button and light	10
Print Cartridge Status lights	10
Paper trays	11
Unfolding the paper trays	11
In tray	12
Out tray	12
Folding the paper trays	13
Print cartridges	14
Using print cartridges	15
Everyday printing	15
Quality color photos	15
Replacing print cartridges	15
Ink-backup mode	15
Ink-backup mode output	16
Exiting ink-backup mode	16
Automatic Paper-Type Sensor	16
How the Automatic Paper-Type Sensor works	16
Connecting to the printer	17
USB	17
Networking	17
Connecting through a networked computer	17
Using an HP Jetdirect print server	17
Printing photos	18
Printing borderless photos	18
Guidelines	18
Preparing to print	18
Printing	19
Printing photos with a border	20
Guidelines	20
Preparing to print	20
Printing	20
HP digital photography options	21
Opening HP digital photography options	21
Using HP digital photography options	21
Photo print cartridge	22
Installing the photo print cartridge	23
Using the photo print cartridge	23
Storing the photo print cartridge	23
PhotoREt	23
Maximum dpi	23
Using advanced color settings	24
Color management	25
Exif Print	26
Storing and handling photo paper	26
Storage	26
Handling	26
Saving money when printing photos	26
Printing other documents	28
E-mail	28
Guidelines	28
Preparing to print	28
Printing	29
Letters	29
Guidelines	29
Preparing to print	29
Printing	30
Documents	30
Guidelines	30
Preparing to print	30
Printing	31
Envelopes	31
Guidelines	31
Preparing to print	31
Printing	32
Brochures	32
Guidelines	32
Preparing to print	32
Printing borderless brochures	33
Printing brochures with borders	33
Greeting cards	33
Guidelines	34
Preparing to print	34
Printing	34
Postcards	34
Guidelines	35
Preparing to print	35
Printing	35
Transparencies	35
Guidelines	35
Preparing to print	36
Printing	36
Labels	36
Guidelines	36
Preparing to print	37
Printing	37
Index cards and other small media	37
Guidelines	37
Preparing to print	37
Printing	38
Booklets	38
Guidelines	39
Preparing to print	39
Printing	39
Posters	39
Guidelines	40
Preparing to print	40
Printing	40
Iron-on transfers	41
Guidelines	41
Preparing to print	41
Printing	42
Printing tips	43
Printing shortcuts	43
Fast/economical printing	44
General everyday printing	44
Presentation printing	45
Printing in grayscale	45
Setting default settings for the printer	45
Selecting a print quality	46
Setting the page order	46
Printing multiple pages on a single sheet of paper	47
Print preview	48
Setting a custom paper size	49
Selecting a paper type	50
Using the Automatic Paper-Type Sensor	50
Selecting a specific paper type	51
Print task quick sets	51
Using a print task quick set	51
Creating a print task quick set	52
Deleting a print task quick set	52
Two-sided printing	53
Binding type	53
Book binding	53
Tablet binding	54
Resizing a document	56
Printing on a different paper size	56
Shrinking or enlarging text and graphics	57
Watermarks	58
Applying an existing watermark	58
Creating or changing a watermark	59
Printer software	60
Printer Properties dialog box	60
Displaying the Printer Properties dialog box	60
What’s This? help	60
Using What’s This? help	60
Device Status window	60
Maintenance	62
Installing print cartridges	62
Print cartridge combinations	62
Selection numbers	62
Ink-backup mode	63
Installation instructions	63
Setting the auto-on and auto-off feature	64
Auto-on	65
Auto-off	65
Aligning print cartridges	65
Calibrating color	65
Calibrating print quality	65
Automatically cleaning print cartridges	66
Maintaining the printer body	66
Removing ink from your skin and clothing	66
Manually cleaning print cartridges	67
Gathering cleaning supplies	67
Preparing to clean	67
Cleaning instructions	67
Maintaining print cartridges	68
Storing print cartridges	68
Inserting the print cartridge into the print cartridge protector	68
Removing the print cartridge from the print cartridge protector	68
Printer Toolbox	69
Using the Toolbox	69
Printing a test page	69
Viewing estimated ink levels	70
Troubleshooting	71
Printer is not printing	71
Verify the following	71
Check the printer lights	71
Check the printer cable connection	71
If the printer still does not print	72
Paper jams and other paper problems	72
Paper jams	72
Printer prints on multiple sheets at once	73
Paper weight	73
Paper might be loaded improperly	73
Printer does not feed paper	73
Printer ejects paper	73
Out-of-paper message	74
Photos are not printing correctly	74
Reload the paper tray	74
Check the printer properties	74
Colors are tinted or incorrect	74
Horizontal lines appear on a photo	75
Part of the photo is faded	75
Fading occurs on the edges of a photo	75
Fading occurs near the edges of a photo	76
Print quality is poor	76
Streaks and missing lines	77
Print is faded	77
Blank pages print	77
Too much or too little ink appears on the page	78
Adjust the ink volume and dry time	78
Select a specific paper type	78
Document is misprinted	78
Text and images are misaligned	78
Document is printed off-center or at an angle	78
Parts of the document are missing or printed in the wrong place	79
Envelope is printed at an angle	79
Document does not reflect the new print settings	79
Problems with borderless documents	79
Borderless printing guidelines	79
Streaks appear in a light portion of a photo	80
Horizontal lines appear on a photo	80
Image is printed at an angle	81
Ink smears	81
Part of the photo is faded	82
Fading occurs on the edges of a printout	82
Fading occurs near the edges of a photo	82
Photo has an unwanted border	83
For most paper types	83
For photo paper with a tear-off tab	83
Error messages	84
Out-of-paper message	84
If the In tray contains paper	84
If the In tray is empty	84
Other error messages	84
“There was an error writing to USB port”	84
“There was an error writing to LPT1”	84
“Two-way communication cannot be established” or “Printer not responding”	85
Printer lights are on or flashing	85
What the lights indicate	85
Power light is flashing	86
Resume light is flashing	86
The printer might be out of paper	86
A paper jam might exist	86
Print Cartridge Status light is on or flashing	86
If the light is on and not flashing	87
If the light is on and flashing	87
All lights are flashing	87
Document prints slowly	88
Multiple software programs are open	88
Complex documents, graphics, or photos are printing	88
Best or maximum dpi print mode is selected	88
Printer is in ink-backup mode	88
Printer software is outdated	88
Computer does not meet system requirements	88
If you continue to have problems	89
Supplies	91
Paper	91
USB cables	94
Specifications	95
Printer specifications	95
Environmental information	96
Environmental statement	96
Reduction and elimination	96
Recycling	96
Energy consumption	96
Print cartridge recovery	97