HP 6715b HP Docking Station and HP Advanced Docking Station - Maintenance and - Page 28

Optical Drive Problems and Solutions, MultiBay II Problems and Solutions - manual

Get HP 6715b - Compaq Business Notebook PDF manuals and user guides
UPC - 883585514274
View all HP 6715b manuals
Add to My Manuals
Save this manual to your list of manuals

Page 28 highlights

Troubleshooting Optical Drive Problems and Solutions Problem Possible Cause Solution The system cannot read The disc is not the optical disc. properly seated in the drive tray. Remove the disc, reseat it in the drive tray, and then close the drive tray. The disc is upside down. Remove the disc, turn it over, and then close the drive tray. The disc may be dirty Clean or replace the disc. or scratched. The system cannot eject The disc is not the media tray. properly seated in the media tray. Turn off the computer, and then manually eject the media tray. There is no power to the advanced docking station. ■ Turn on power to the system, and then eject the disc. ■ Manually eject the disc. MultiBay II Problems and Solutions Problem The MultiBay II drive is not recognized. Possible Cause The drive is not properly inserted in the MultiBay II. The drive was inserted while the power was on. Solution Remove the drive, and then reinsert it. Restart the computer while the drive is in the MultiBay II. 2-6 Maintenance and Service Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
2–6
Maintenance and Service Guide
Troubleshooting
Optical Drive Problems and Solutions
MultiBay II Problems and Solutions
Problem
Possible Cause
Solution
The system cannot read
the optical disc.
The disc is not
properly seated
in the drive tray.
Remove the disc, reseat it in
the drive tray, and then close
the drive tray.
The disc is upside
down.
Remove the disc, turn it over,
and then close the drive tray.
The disc may be dirty
or scratched.
Clean or replace the disc.
The system cannot eject
the media tray.
The disc is not
properly seated
in the media tray.
Turn off the computer, and
then manually eject the
media tray.
There is no power to
the advanced
docking station.
■
Turn on power to the
system, and then eject
the disc.
■
Manually eject the disc.
Problem
Possible Cause
Solution
The MultiBay II drive is
not recognized.
The drive is not
properly inserted in
the MultiBay II.
Remove the drive, and then
reinsert it.
The drive was
inserted while the
power was on.
Restart the computer while
the drive is in the MultiBay II.