HP 915 Setup Guide - Page 7

Troubleshooting

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Troubleshooting www.hp.com/support ENG Problem: (Windows only) You did not see the screen prompting you to connect the USB cable. Action: Cancel all screens. Remove and then re-insert the green HP All-in-One Windows CD. Refer to Step 14. ENG Problem: (Windows only) The Device Setup Has Failed To Complete screen displays. Action: Unplug the device and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or a non-powered USB hub. Refer to Step 14. HP 915 All-in-One • 7

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www.hp.com/support
HP 915 All-in-One
• 7
Troubleshooting
Problem:
(Windows only) You did not see the screen prompting you to
connect the USB cable.
Action:
Cancel all screens. Remove and then re-insert the green
HP All-in-One Windows CD. Refer to Step 14.
Problem:
(Windows only) The
Device Setup Has Failed To Complete
screen displays.
Action:
Unplug the device and plug it in again. Check all connections.
Make sure the USB cable is plugged into the computer. Do not plug the
USB cable into a keyboard or a non-powered USB hub. Refer to Step 14.
ENG
ENG