HP A616 User Guide - Page 48

No came out of the printer., Solution, The paper jammed while printing

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No page came out of the printer. Solution ● The printer may need attention. Read the printer screen for instructions. ● The power may be off or there may be a loose connection. Make sure that the power is on and the power cord is securely connected. If you are using battery power, make sure the battery is correctly installed. ● You may not have any paper in the input tray. Check that paper is loaded correctly in the input tray. For paper-loading instructions, see Choose and load paper. ● The paper may have jammed while printing. See the following section for instructions on clearing a paper jam. The paper jammed while printing. Solution Check the printer screen for instructions. To clear a paper jam, try the following solutions. ● If the paper came part way through the front of the printer, gently pull the paper towards you to remove it. ● If the paper did not come part way through the front of the printer, try removing it from the back of the printer: - Remove the paper from the input tray, and then pull down on the input tray to open it fully to a horizontal position. - Gently pull the jammed paper to remove it from the back of the printer. - Lift the input tray up until it snaps back into paper-loading position. ● If you cannot grasp the edge of the jammed paper to remove it, try the following: - Turn off the printer. - If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in. - If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Be careful not to touch the contacts inside the printer or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord (optional). - Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper. ● Press OK to continue. Tip If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert the paper as far as it will go into the input tray. HP Photosmart A610 series User Guide 45

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No page came out of the printer.
Solution
●
The printer may need attention. Read the printer screen for instructions.
●
The power may be off or there may be a loose connection. Make sure that the
power is on and the power cord is securely connected. If you are using battery
power, make sure the battery is correctly installed.
●
You may not have any paper in the input tray. Check that paper is loaded
correctly in the input tray. For paper-loading instructions, see
Choose and load
paper
.
●
The paper may have jammed while printing. See the following section for
instructions on clearing a paper jam.
The paper jammed while printing.
Solution
Check the printer screen for instructions. To clear a paper jam, try the
following solutions.
●
If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
●
If the paper did not come part way through the front of the printer, try removing
it from the back of the printer:
–
Remove the paper from the input tray, and then pull down on the input tray
to open it fully to a horizontal position.
–
Gently pull the jammed paper to remove it from the back of the printer.
–
Lift the input tray up until it snaps back into paper-loading position.
●
If you cannot grasp the edge of the jammed paper to remove it, try the following:
–
Turn off the printer.
–
If the optional HP Photosmart Internal Battery is
not
installed in the printer,
unplug the printer power cord. Wait about 10 seconds, and then plug the
power cord back in.
–
If the optional HP Photosmart Internal Battery is installed in the printer,
unplug the printer power cord, if it is plugged in. Open the battery
compartment cover and remove the battery. Be careful not to touch the
contacts inside the printer or on the battery. Wait about 10 seconds, and
then reinstall the battery. Plug in the power cord (optional).
–
Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
●
Press
OK
to continue.
Tip
If you experience paper jams while printing, try loading one sheet of
photo paper at a time. Insert the paper as far as it will go into the input tray.
HP Photosmart A610 series User Guide
45