HP Armada e500 Compaq Armada E500 Series Reference Guide - Page 158

Solving Modem Problems Continued Problem Possible Cause Solution Modem does not connect. Fax transmissions do not work. Another device on your telephone line may be causing interference. Hang up an extension telephone and disconnect any other devices that may be using the same telephone line, then redial. The telephone line does not support 56K implementation. The 56K protocol requires that the telephone line contain no more than one analog-todigital conversion. Try connecting from an alternate site. There is noise on the Use another telephone telephone line. line. The 56K protocol of Change the Hang-up an internal modem will Delay S Register: At the fall back to lower command line in terminal speeds if the mode, type ATS10=150, telephone line is too then press Enter. noisy for a high-speed connection. NOTE: This command causes the modem to take longer to disconnect even if there is no noise on the line. Another Close the other communications communications software application is application. open. Modem is receiving inadequate power. Connect the computer to external power or If the computer must run from a battery pack, s Make sure the battery pack is fully charged. s Clear all power conservation selections. Continued 16-16 Troubleshooting