HP Armada e500 Compaq Armada E500 Series Reference Guide - Page 169

Solving Pointing Device Problems

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Solving Pointing Device Problems Problem Possible Cause Solution External pointing The external pointing Press the suspend device is not working device was connected button to initiate to the computer while Suspend. Press the the computer was on. suspend button again to exit Suspend. This allows the computer to recognize the pointing device. TouchPad is not working Incorrect or no device Install the correct device driver is installed. driver using the Add New Hardware wizard. Device driver is loaded but pointing device does not work The wrong mouse is selected. Use the keyboard to select Automatically detect installed hardware in the Add New Hardware wizard. Then use the arrow keys to highlight the mouse icon in the selection box and choose the correct mouse hardware. If you are running Windows NT 4.0, use the keyboard to press F6. Then use the arrow keys to highlight My Computer, and press Enter. Use the arrow keys to highlight Control Panel, and press Enter. Use the arrow keys to highlight Mouse, and press Enter. Select the correct mouse hardware, and press Enter. Troubleshooting 16-27

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Troubleshooting
16-27
Solving Pointing Device Problems
Problem
Possible Cause
Solution
External pointing
device is not working
The external pointing
device was connected
to the computer while
the computer was on.
Press the suspend
button to initiate
Suspend. Press the
suspend button again to
exit Suspend. This allows
the computer to
recognize the pointing
device.
TouchPad is not
working
Incorrect or no device
driver is installed.
Install the correct device
driver using the Add New
Hardware wizard.
Device driver is
loaded but pointing
device does not
work
The wrong mouse is
selected.
Use the keyboard to
select Automatically
detect installed hardware
in the Add New
Hardware wizard. Then
use the arrow keys to
highlight the mouse icon
in the selection box and
choose the correct
mouse hardware.
If you are running
Windows NT 4.0, use the
keyboard to press
F6.
Then use the arrow keys
to highlight My
Computer, and press
Enter.
Use the arrow
keys to highlight Control
Panel, and press
Enter.
Use the arrow keys to
highlight Mouse, and
press
Enter.
Select the
correct mouse hardware,
and press
Enter.