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HP BL685c HP ProLiant BL685c Generation 5 Server Blade User Guide - Page 70

Refer to, HP ProLiant Servers Troubleshooting Guide, HP ProLiant Servers, Troubleshooting Guide, Guide

UPC - 883585312177

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Page 70 highlights

Item 1 2 3 4 5 6 7 Refer to Server blade power-on problems flowchart (on page 67) "POST error messages and beep codes (on page 75)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 62)" "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for c-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/go/bladesystem/documentation) • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Troubleshooting 70

Section	Page
HP ProLiant BL685c Generation 5 Server Blade	1
Notice	2
Contents	3
Component identification	6
Front panel components	6
Front panel LEDs	7
SAS and SATA hard drive LEDs	8
SAS and SATA hard drive LED combinations	8
System board components	9
Mezzanine connector definitions	10
DIMM slots	11
System maintenance switch	11
System maintenance switch procedures	11
Clearing the system configuration	12
Accessing the redundant ROM	12
Local I/O cable	13
Operations	14
Power up the server blade	14
Power down the server blade	14
Remove the server blade	15
Remove the access panel	15
Install the access panel	16
Remove the DIMM baffle	16
Install the DIMM baffle	16
Setup	18
Overview	18
Installing an HP BladeSystem c-Class enclosure	18
Installing server blade options	18
Installing interconnect modules	18
Interconnect device mapping	19
Installing a server blade	19
Connecting to the network	24
Completing the configuration	24
Hardware options installation	25
Introduction	25
Hot-plug SAS or SATA hard drive option	25
Processor option	26
Memory option	33
Advanced ECC memory	34
DIMM installation guidelines	34
DIMM population order	34
Installing DIMMs	34
Mezzanine card option	35
HP Smart Array E200i Controller battery pack option	36
Cabling	39
SAS cable routing	39
Using the local I/O cable	39
Connecting locally to a server blade with video and USB devices	39
Accessing a server blade with local KVM	40
Accessing local media devices	40
Software and configuration utilities	42
Server blade deployment tools	42
RBSU requirement for Linux deployment	42
Software drivers and additional components	42
HP BladeSystem c-Class Advanced management	43
Network-based PXE deployment	43
Deployment overview	43
Deployment infrastructure	44
Deployment methods	45
PXE deployment	45
CD-ROM deployment	46
Diskette image deployment	47
Configuration tools	48
SmartStart software	48
SmartStart Scripting Toolkit	49
HP ROM-Based Setup Utility	49
Using RBSU	49
Auto-configuration process	50
Boot options	50
BIOS Serial Console	51
Array Configuration Utility	51
Option ROM Configuration for Arrays	51
Re-entering the server serial number and product ID	52
Management tools	52
Automatic Server Recovery	52
ROMPaq utility	52
iLO 2 Standard Blade Edition technology	53
Erase Utility	53
StorageWorks library and tape tools	53
HP Systems Insight Manager	53
Management Agents	54
HP ProLiant Essentials Virtualization Management Software	54
HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition	54
HP Insight Control Environment Suites	55
Redundant ROM support	55
Safety and security benefits	55
USB support and functionality	56
USB support	56
Internal USB functionality	56
Diagnostic tools	56
HP Insight Diagnostics	56
HP Insight Diagnostics survey functionality	57
Integrated Management Log	57
Array Diagnostic Utility	57
Remote support and analysis tools	57
HP Instant Support Enterprise Edition	57
Web-Based Enterprise Service	58
Open Services Event Manager	58
Keeping the system current	58
Drivers	58
ProLiant Support Packs	59
Operating system version support	59
System Online ROM flash component utility	59
Change control and proactive notification	59
Care Pack	59
Troubleshooting	60
Troubleshooting resources	60
Pre-diagnostic steps	60
Important safety information	60
Symbols on equipment	61
Warnings	61
Symptom information	62
Prepare the server for diagnosis	62
Service notifications	63
Loose connections	63
Troubleshooting flowcharts	63
Start diagnosis flowchart	64
General diagnosis flowchart	65
Server blade power-on problems flowchart	67
POST problems flowchart	69
OS boot problems flowchart	71
Server fault indications flowchart	73
POST error messages and beep codes	75
Battery replacement	76
Regulatory compliance notices	77
Regulatory compliance identification numbers	77
Federal Communications Commission notice	77
FCC rating label	77
Class A equipment	77
Class B equipment	77
Declaration of conformity for products marked with the FCC logo, United States only	78
Modifications	78
Cables	78
Canadian notice (Avis Canadien)	79
European Union regulatory notice	79
Disposal of waste equipment by users in private households in the European Union	79
Japanese notice	80
BSMI notice	80
Korean notice	81
Laser compliance	81
Battery replacement notice	81
Taiwan battery recycling notice	82
Electrostatic discharge	83
Preventing electrostatic discharge	83
Grounding methods to prevent electrostatic discharge	83
Specifications	84
Environmental specifications	84
Server blade specifications	84
Technical support	85
Before you contact HP	85
HP contact information	85
Customer Self Repair	85
Acronyms and abbreviations	93