HP Business Inkjet 2800 HP Business Inkjet 2800 - User Guide - Page 48

Uninstalling the printer software, To uninstall the software for Windows computers

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Uninstalling the printer software Note To uninstall the software for Windows computers If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstall the printer software. 1 From the Windows desktop, click Start, point to Programs, followed by the printer name, and then click the uninstall option. 2 Follow the onscreen instructions to remove the software. Alternatively, do the following. 1 If the computer is connected directly to the computer using a USB or parallel cable, disconnect the printer. 2 Close any running applications. 3 From the Start menu, open the Control Panel. 4 Double-click Add/Remove Programs. 5 Select the printing software that you wish to remove. 6 Click the button for adding or removing software. 7 Follow the onscreen instructions to remove the software. If the uninstallation process fails, restart the computer and complete the steps above to uninstall the software. If the software was not successfully installed or the uninstaller could not be found, complete the following steps to run the scrubber utility. (The scrubber utility is not available for computers running Windows NT 4.0.) 8 Disconnect the printer from the computer. 9 On the computer, restart Windows. 10 Insert the Starter CD in the CD drive. If the CD menu appears, exit the CD menu. 11 Locate the scrubber utility on the Starter CD and run the utility. • For Windows 98 and Windows Me, use the scrub9x.exe file located in the Utils\Scrubber\Win9x_Me folder. • For Windows 2000 and Windows XP, use the scrub2k.exe file located in the Utils\Scrubber\Win2k_XP folder. To uninstall the software for Macintosh computers 1 If the computer is connected directly to the computer using a USB cable, disconnect the printer. 2 Delete the printer queue from the Printer Center. 46 4 - Configuring and managing the printer ENWW

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46
4 - Configuring and managing the printer
ENWW
Uninstalling the printer software
To uninstall the software for Windows computers
If you are using Windows 2000 or Windows XP, you must have administrator privileges to
uninstall the printer software.
1
From the Windows desktop, click
Start
, point to
Programs
, followed by the printer name,
and then click the uninstall option.
2
Follow the onscreen instructions to remove the software.
Alternatively, do the following.
1
If the computer is connected directly to the computer using a USB or parallel cable,
disconnect the printer.
2
Close any running applications.
3
From the
Start
menu, open the Control Panel.
4
Double-click
Add/Remove Programs
.
5
Select the printing software that you wish to remove.
6
Click the button for adding or removing software.
7
Follow the onscreen instructions to remove the software.
Note
If the uninstallation process fails, restart the computer and complete the steps above to
uninstall the software.
If the software was not successfully installed or the uninstaller could not be found, complete
the following steps to run the scrubber utility. (The scrubber utility is not available for computers
running Windows NT 4.0.)
8
Disconnect the printer from the computer.
9
On the computer, restart Windows.
10
Insert the Starter CD in the CD drive. If the CD menu appears, exit the CD menu.
11
Locate the scrubber utility on the Starter CD and run the utility.
•
For Windows 98 and Windows Me, use the scrub9x.exe file located in the
Utils\Scrubber\Win9x_Me folder.
•
For Windows 2000 and Windows XP, use the scrub2k.exe file located in the
Utils\Scrubber\Win2k_XP folder.
To uninstall the software for Macintosh computers
1
If the computer is connected directly to the computer using a USB cable,
disconnect the printer.
2
Delete the printer queue from the Printer Center.