HP Business Inkjet 2800 HP Business Inkjet 2800 - User Guide - Page 80

Troubleshooting installation issues, Problems printing alignment Problems installing software - windows 7 driver download

Get HP Business Inkjet 2800 PDF manuals and user guides View all HP Business Inkjet 2800 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 80 highlights

Troubleshooting installation issues If you had trouble installing the printer, check these items: Problems printing alignment page When printheads are installed or replaced, the printer automatically prints two alignment pages to align the printheads. This process takes about eight minutes. The alignment pages may be discarded after they are printed. If the printer does not print the pages, see General troubleshooting tips, or align the printheads manually (see To align the printheads). Problems installing software Verify the computer requirements Make sure the computer meets the system requirements. See System requirements (Minimum). Verify installation preliminaries z Before installing software on a Windows computer, ensure all other programs are closed. z If the computer does not recognize the path to the CD drive that you type, ensure you are specifying the correct drive letter. z If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You can download the printer driver from http://www.hp.com/support/ businessinkjet2800. Reinstall the printer software If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation. Restart your computer, and re-install the printer driver. See Uninstalling the printer software. 78 6 - Maintaining and troubleshooting ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
78
6 - Maintaining and troubleshooting
ENWW
Troubleshooting installation issues
If you had trouble installing the printer, check these items:
Problems printing alignment page
When printheads are installed or replaced, the printer automatically prints two alignment
pages to align the printheads. This process takes about eight minutes. The alignment pages
may be discarded after they are printed. If the printer does not print the pages, see
General
troubleshooting tips
, or align the printheads manually (see
To align the printheads
).
Problems installing software
Verify the computer requirements
Make sure the computer meets the system requirements. See
System requirements
(Minimum)
.
Verify installation preliminaries
Before installing software on a Windows computer, ensure all other programs are closed.
If the computer does not recognize the path to the CD drive that you type, ensure you are
specifying the correct drive letter.
If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for
damage. You can download the printer driver from
businessinkjet2800
.
Reinstall the printer software
If you are using Windows and the computer cannot detect the printer, run the Scrubber
utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer
driver uninstallation. Restart your computer, and re-install the printer driver.
See
Uninstalling the printer software
.