HP C7770B HP Designjet 500ps Printer - User's Guide

HP C7770B - DesignJet 500 Color Inkjet Printer Manual

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  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 1
    Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 500PS Printer Front View of Printer Introduction Other Index Printer Connections This User's Reference Guide explains how to use your D/A1 size or A0+/E+ size HP DesignJet 500PS Printer. The
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 2
    Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide  Introducing Your HP DesignJet 500PS Printer Front View of Printer Using this Guide Other Index Printer Connections These topics detail the contents of the User's Reference Guide, provide information on
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 3
    Your HP DesignJet 500PS Printer Front View of Printer Printer Connections How to Use this Guide This User's Reference Guide explains the details for using both the D/A1 size and A0+/E+ size HP DesignJet 500PS Printers. This guide is designed as a detailed reference guide to your printer. For
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 4
    basis, such as loading paper or replacing ink supplies (came with your printer and located in a slot on the right hand side of the printer). • The Repacking Poster Detailed instructions on how to repack you printer its original packing (available from www.hp.com/go/designjet). • Web Page Also you
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 5
    Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide  Introducing Your HP DesignJet 500PS Printer Front View of Printer Other Index Printer Connections User's Reference Guide Navigation The buttons on each side of the screen allow you to rapidly navigate though
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 6
    Using this Guide Introducing Your  HP DesignJet 500PS Printer Front View of Printer Printer Connections Introducing Your HP DesignJet 500PS Printer • Your Printer's Main Features A general overview of the major features of your printer. • HP Ink Supplies A description of the HP Ink Supplies
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 7
    consistent color accuracy and supports ColorSync 3.0 for Macintosh users and PANTONE tables for Windows users. And by using the closed loop color calibration system, the HP DesignJet 500PS printer prints repeatable colors, independently of printhead usage, ambient temperature, humidity or ink levels
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 8
     HP DesignJet 500PS Printer Front View of Printer Printer Connections • Unattendedness: The HP DesignJet 500PS printing system includes a modular ink delivery system, with 69cc cartridge capacity, and long life printheads which last, on average, through ten black ink cartridges and six color ink
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 9
    HP DesignJet 500PS printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP No 10 Supplies. • Cyan, Magenta and Yellow Cartridges are HP No 82 Supplies. • All Printheads are HP No 11 Supplies. Each 600-dpi thermal inkjet printhead applies thousands of ink droplets onto the paper
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 10
    Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your  HP DesignJet 500PS Printer Front View of Printer Other Index Printer Connections Print Resolution Your HP DesignJet 500PS printer provides two different print modes that change the print
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 11
    to 42 inches (1066.8 mm) wide with the A0+/E+ size HP DesignJet 500PS printer and up to 24 inches (609.6 mm) with the D/A1 size model. The following media types are supported on the HP DesignJet 500PSprinter: • HP Bright White Inkjet Paper (Bond) • HP Vellum • HP Natural Tracing Paper • HP Coated
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 12
    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Using this Guide Introducing Your  HP DesignJet 500PS Printer Front View of Printer Printer Connections User Interface The printer's front panel includes an easy-to-use interface with a display, giving you access to
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 13
    Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your  HP DesignJet 500PS Printer Front View of Printer Memory Other Index Printer Connections The D/A1 size and A0+/E+ size HP DesignJet 500PS printers come with 16MB or internal Random Access Memory (RAM).
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 14
    position, orientation, color and quality. NOTE: Many software applications include their own drivers. Your HP DesignJet 500PS printer comes supplied with: • HP DesignJet 500PS RIP Software • AutoCAD drivers for Windows. NOTE: If AutoCAD drivers are available for the specific AutoCAD release you
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 15
    Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 500PS Printer Front View of Printer Front View of Printer Other Index  Printer Connections Power Switch/Indicator Printhead Ink Cartridge Front Panel
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 16
    Using this Guide Introducing Your HP DesignJet 500PS Printer Front View of Printer Printer Connections Your HP DesignJet 500PS printer can be connected directly to your computer via the traditional parallel interface or through the Universal Serial Bus (USB) port. For Local Area Network (LAN
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 17
    Index Media Choice Roll Media Sheet Media Ink System Ink Cartridges Printheads Media & Ink The D/A1 size and A0+/E+ size format HP DesignJet 500PS Printers use a variety of media. The recommended media is engineered to use with your printer and your printer's ink system to give you the best
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 18
    Introduction Media Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Media Choice • Choosing Paper or Other Media Your printer supports several types of paper. Choosing the best paper type for your needs is an
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 19
    printer supports many types of paper. However, the quality of some images may be reduced if you do not use the correct paper for your application. For example, images with large regions of intense color, where many ink drops are needed to fully saturate the color, will not print well on HP Bright
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 20
    Introduction Media Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Paper Types The following topics address the various types of media available, their particular use and how to obtain information about them.
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 21
    Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Physical Characteristics of Paper Types The following table lists the physical characteristics and selection numbers of supported HP Premium Printing Material
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    Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Physical Characteristics of Paper and Other Media (Continued) HP Premium Printing Material HP High-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Semi-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Paper
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 23
    Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Additional Information About Paper Types The following HP Premium Printing Material can be used to perform the printhead alignment, see Printhead Alignment. • HP Bright White Inkjet Paper (Bond) • HP
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 24
    Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Combinations of Media Type and Print Quality Selection Use the following tables, given by application, to guide you when choosing your paper and selecting the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 25
    Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Drawings-Mono The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Mono Usage
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 26
    Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Drawings and GIS-Color (Lines and low density) The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Color Usage
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 27
    Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Rendering, GIS and Images-Color and CAD (high ink density) The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Color
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 28
    Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Handling Your Paper or Type of Media Take the following precautions when handling paper or other type of media: • Handle film and glossy paper by the edges
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 29
    Media Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Obtaining Roll or Sheet Paper Information If roll media or sheet media is loaded, the type of media is displayed when you select the Paper menu on the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 30
    Introduction Media Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Print Times for a Selected Print Quality The following table lists some typical printing times for D/A1 size paper. Typical Printing Times Print Quality Fast
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 31
    Media Choice Media & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printable Area The following topics detail the printable areas for each of the different paper size systems: • ANSI Paper The American National Standards
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 32
    & Ink Solutions Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads ANSI Paper The following table lists the printable area for the ANSI paper size system. The left and right margins are 0.2 inches (5 mm) and the leading and trailing edge
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 33
    Front Panel Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Architectural Paper The following table lists the printable area for the Architectural paper size system. The left and right margins are 0.2 inches (5 mm) and the leading and trailing edge
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 34
    Printer Options  Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads ISO Paper The following table lists the printable area for the ISO paper size system. The left and right margins are 0.2 inches (5 mm) and the leading and trailing size format HP DesignJet 500PS printer
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 35
    Media Ink System Other Ink Cartridges Roll Media The following procedures are described in detail, with animations where appropriate: • Installing a New Roll on the Printer • Loading Roll Media • Unloading Roll Media • Removing Roll Media from the Spindle • Cutter Replacement Index Printheads
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 36
    the following: 1. Pre-load the different types of paper onto the spindles. 2. Remove and replace the spindle with the new type of paper. NOTE: Additional spindles are available from Hewlett Packard as accessories. Other Ink Cartridges Index Printheads Click on this icon to run the animation
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 37
    : You must have installed a new roll of paper on the printer before you can load it. The front-panel menu items are: Select (using the keys) Then Press: 1. Paper 2. Load Roll 3. Select Roll Type Enter Enter Enter Other Ink Cartridges Index Printheads Click on the icon to run the animation
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 38
    shows how to unload a roll of paper from the printer. Other Ink Cartridges Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Index Printheads
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 39
    Media Solutions Front Panel Printer Options  Sheet Media Ink System Other Ink Cartridges Removing Roll Media from the Printer The animation sequence shows how to remove a roll of paper from the printer. NOTE: You must have unloaded the roll of paper from the printer before you can remove
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 40
    Media Solutions Front Panel Printer Options  Sheet Media Ink System Other Ink Cartridges Removing Roll Media from the Spindle The animation sequence shows how to remove a roll of paper from the roll spindle. NOTE: You must have removed the roll of paper from the printer before you can
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 41
    Printer Options  Sheet Media Ink System Other Ink Cartridges Index Printheads Cutter Replacement The animation sequence shows the complete procedure for the replacement of the paper cutter in your printer. Prerequisites Before attempting to replace the cutter you must contact your local HP
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 42
    Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media  Sheet Media Ink System Other Ink Cartridges Sheet Media • Which Side Up? Instructs you how to identify which side of • Unloading Sheet Media Details the sheet media unloading procedure. Index Printheads
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 43
    Ink System Other Ink Cartridges Index Printheads Which Side Up? The printer prints on the side of the paper that faces up. It may be important to load the sheet with the correct side facing up. See the table below. Print Side for Media Types Media Type HP Bright White Inkjet Paper (Bond) HP
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 44
    Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media  Sheet Media Ink System Other Ink Cartridges Index Printheads Which Edge First? You can load sheet paper in either portrait or landscape orientation. Unless you are using the Rotate option, always load
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 45
    unload it from the printer. • Make sure the correct side of the sheet is facing up when you load it. The front panel menu selections are: Select (using the keys) Then Press: 1. Paper 2. Load sheet 3. Select Sheet Type Enter Enter Enter Other Ink Cartridges Index Printheads Click on the icon
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    ink time to dry the printer holds the paper for some time. Other Ink Cartridges Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Index Printheads
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 47
    Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media  Ink System Other Ink Cartridges Index Printheads Ink System These topics cover the various elements of the Ink System. • What are HP Ink Supplies? Details the elements of the HP Ink Supplies supplies
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 48
    the printhead and the ink cartridge. These components are called the HP Ink Supplies and are coded with a Hewlett-Packard No. selection number to help you reorder the correct replacement. Your HP DesignJet 500PS printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP No 10 Supplies
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 49
    components of the HP Ink Supplies. Printheads Index Printheads Ink Cartridges The Hewlett-Packard selection number on the ink cartridges and printheads makes it easy for you to find the correct HP Ink Supplies for your printer. Determine the color of the printhead or ink cartridge you need, then
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 50
    from your printer and the ink system, always follow these guidelines when handling HP Ink Supplies: • Always install the ink cartridges and printheads before the expiry date, which is on the packaging. • Install ink cartridges and printheads in their color-coded slots. • Follow the instructions on
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 51
    Do not drop the printheads. Proper handling will assure optimum performance throughout the printhead life. • Do not touch the end of the ink cartridge which is inserted into the printer as there may be a small amount of ink on the connection. • Avoid storing partly used ink cartridges on their ends.
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    Ink Solutions Front Panel Printer Options Roll Media Sheet Media  Ink System Other Ink Cartridges Index Printheads Color Calibration You can calibrate the ink system for the specific media loaded in your printer Ink 2. Color calibration 3. Calibrate Paper Enter Enter Enter The printer
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    Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media  Ink System Other Ink Cartridges Index Printheads Drying Time the front panel. • Typical Drying Times Lists typical drying times for Hewlett-Packard tested paper at approximately 25°C with 50% relative humidity
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    Ink Cartridges Index Printheads Drying Time Settings With some paper types and environmental conditions the ink needs time to dry before the paper is unloaded. The printer has three settings which you can choose through the front panel. See Navigation Example for more help. Manual The printer
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 55
    Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media  Ink System Other Ink Cartridges Index Printheads Typical Drying Times The following table shows the typical drying times for Hewlett-Packard tested paper at approximately 25°C with 50%
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 56
    Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media  Ink System Other Ink Cartridges Index Printheads Drying Procedure The drying procedure operates as follows: 1. The printed image emerges from beneath the printer window and a vacuum holds it
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 57
    Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other  Ink Cartridges Index Printheads Ink Cartridges • Ink Cartridge Errors Details the error messages that could be displayed on the front panel for the Ink Cartridges. • Ink Cartridge Levels Details the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 58
    following error messages for the ink cartridges: Index Printheads Cartridge Missing Cartridge Nearly Reached End of Life Faulty Cartridge Cartridge Empty NOTE: If a cartridge has actually passed its expiry date, it will be shown as a faulty cartridge and will have to be replaced. The printer
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 59
    Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other  Ink Cartridges Index Printheads Ink Cartridge Levels The Front Panel will tell you when your ink supply is low, very low or empty. This means you know current status of your HP Ink Supplies all the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 60
    , Yellow or Black Ink cartridge Enter Enter Enter Enter Index Printheads The front panel displays the following information for the selected ink cartridge: • Color: Cyan, Magenta, Yellow or Black. • Model: Hewlett-Packard No 82 (Cyan, Magenta and Yellow) or Hewlett-Packard No 10 (Black). • Status
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    either if prompted to do so on the Front Panel because the printer has detected a cartridge is out of ink or the cartridge is low and you want to replace it before it runs out. Index Printheads Click on the icon to run the animation sequence. A printable version of the sequence is also
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 62
    Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index  Printheads Printheads • Printhead Errors Details the different error messages that could be displayed on the front panel for the Printheads. • Printhead Information Shows you
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 63
    Ink System Ink Cartridges Printhead Errors The Front Panel can display the following error messages for the printheads: Index  Printheads Printhead Missing Printhead Worn Out Faulty Printhead Unknown Error NOTE: An unknown error is displayed when one of the printheads is causing a problem
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 64
    , missing, faulty worn-out and unknown. If there is a problem the system displays an action: missing -> insert, unknown -> troubleshoot, faulty, worn out -> replace. • Expiration date. • Serial Number. • Ink Used: in cc and % used. • Paper Jams. • If the printheads are aligned and color calibrated.
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    Media Sheet Media Ink System Printhead Replacement The animation sequence shows how to replace a printhead in the printer. The front-panel menu selections are: Select (using the keys) Then Press: 1. Ink 2. Replace Printheads Enter Enter Other Ink Cartridges Index  Printheads Click on the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 66
    Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index  Printheads Printhead Alignment You should have one of the following types of paper loaded before attempting to align the printheads: HP Bright White Inkjet Paper (Bond), HP Coated Paper, HP
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 67
    you may be experiencing. It takes you through the troubleshooting procedure step-by-step. • Ink Supply Problems guides you when you have problems installing the consumable ink items: the ink cartridges and printheads. • Media Problems contains information on what to do if you have image smears
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 68
    . • Refer to the appropriate topic: - Ink Supply Problems - Media Problems - Communication Problems - Image Error - Other Problems • If the problem could be related to your software driver, and you are using an HP driver, refer to the driver's troubleshooting documentation and the on-line help in
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 69
    Front Panel  SolvingProblems Image Quality Problems Ink Supply Problems Media Problems Finding the Source of Your Problem Printer Options Image Error Other Other Problems Index Getting Help 1. Look at the front-panel display for messages. See Message Descriptions for a full explanation
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 70
    Introduction Media & Ink Solutions Solving Problems Image Quality  Problems Ink Supply Problems Image Quality Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Your HP DesignJet 500PS printer provides a full troubleshooting utility to
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 71
    Characteristics of Paper Types. You can also look at the web page http://www.hp.com/go/designJet for the most up-to-date information. 4. Make sure that the Print quality (Fast, Normal, Best) used for your printer is correct. This is set in the Print Setup dialog box of the printer driver or in
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 72
    of paper or a different size, you stand less likelihood of resolving the problem. Running the Troubleshooting Utility 1. From the main front-panel menu, select the Ink menu ( ) and press Enter. 2. Select Troubleshooting and press Enter. 3. The printer first checks to see whether the printheads are
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 73
    are problems in the blocks of color in Diagnostic Print A, for example white streaks or bands, the printer will try to clean the printheads that have the problem. A printhead can be cleaned up to three times this way; after that it cannot be cleaned and you will be told; the Troubleshooting routine
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 74
    that a color is defective, the printer tries to clean that printhead. If the printhead cleaning process completes, Diagnostic Print B is printed again and you are asked the same questions again. Diagnostic Print B 2. Afterwards, if problems with images remain, use the Troubleshooting procedure
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    Media & Ink Solutions Solving Problems Image Quality  Problems Ink Supply Problems Front Panel Media Problems Printer Options Image Error Troubleshooting Flow Chart The following diagram shows the flow of the troubleshooting procedure. Start Printer checks Yes whether Printhead Alignment
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 76
    Introduction Media & Ink Solutions Solving Problems Image Quality  Problems Advance Calibration Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help It is important that the paper loaded for this calibration is exactly that used
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 77
    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality  Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Advance Calibration Values The printer stores the advance calibration values of the last two
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 78
    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality  Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Stepped Lines When you look at the image you have printed there are 'stepped lines' in the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 79
    Front Panel Printer Options Other Solving Problems Image Quality  Problems Ink Supply Problems Media Problems Image Error Other Problems Incomplete Lines When you look at the image you have printed there are: • Missing or faint lines. • Printed characters having missing parts to them
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 80
    Introduction Media & Ink Solutions Front Panel Solving Problems Image Quality  Problems Ink Supply Problems Color Alignment When you look at the image you have printed: Media Problems Printer Options Image Error Other Other Problems Index Getting Help The colored lines are printed double
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    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality  Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Horizontal Banding When you look at the image you have printed there are light or dark lines on
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 82
    Introduction Media & Ink Solutions Front Panel Printer Options Other Solving Problems Image Quality  Problems Ink Supply Problems Media Problems Image Error Other Problems Color Accuracy These are the areas you should review when troubleshooting a color accuracy problem: Index Getting
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 83
    you can reduce the color consistency problems. • There may be color changes between images printed on your HP DesignJet 500PS and other types HP DesignJet printers. This is quite normal because the other printers use different ink. Long Term Color Bleeding (Glossy Papers) High ambient humidity at
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 84
    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality  Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Color Accuracy Configuration The configurations of the printer defines how ink is applied to each
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 85
    Index Solving Problems Image Quality  Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Additional Color Accuracy Information The means of accurately managing the colors printed by your printer vary with the software application and driver being used
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    the carriage assembly, but this time close the cover using the latch. • Replace the printhead with a new one, see Printhead Replacement. Problems Inserting the Ink Cartridge 1. Make sure that you have the correct HP Ink Supplies ink cartridge. 2. Make sure that the cartridge is the correct color
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 87
    & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems  Ink Supply Problems Media Problems Image Error Other Problems Getting Help Unknown Printhead Error An unknown printhead error occurs when the one of the printheads is causing a problem but
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 88
    Introduction Media & Ink Solving Problems Image Quality Problems Media Problems Solutions Ink Supply Problems Front Panel  Media Problems Printer Options Image Error Other Other Problems Index Getting Help • Media Details the general rules to follow to avoid media problems. • Clearing a
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 89
    Problems Ink Supply Problems  Media Problems Image Error Other Problems Getting Help Media Always make sure that you are using the appropriate media for your image and that it is consistent with your software application. To ensure color accuracy and print-quality performance of the printer
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 90
    • Too much ink is being placed on the paper causing it to cockle or bubble. • The end of the roll of paper is glued to the core and won't advance further. • Pieces of paper or paper powder are clogging up the cutter guide or other moving parts. See Removing Jammed Paper for full instructions on how
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 91
    Image Quality Problems Solutions Ink Supply Problems Front Panel  Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper 1. Open the window. 2. Switch the printer off at the front. 3. If necessary, carefully move the printhead carriage out
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     Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper (continued) CAUTION: The area where the printhead carriage is parked can get quite dirty; be careful not to get ink on your hands. 9. Close the window and switch on the printer. 10. Wait
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    Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Ink Marks on the Media Front Panel  Media Problems Printer Options Image Error • Warped Lines • Blurred Lines (Ink "Bleeds" from Lines) • Marks or Scratches on Glossy Paper after Printing • Smears
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    ink printed and the environmental conditions that are present at the time of printing. Avoid any contact with the paper and handle the print with care until quite some time has elapsed. NOTE: Included with HP media is a book "Printer Tips" that includes a section on troubleshooting paper problems
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 95
    & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems  Media Problems Image Error Other Problems Getting Help Smears or Scratching on Your Printed Media This problem can appear on paper-based coated media if a lot of ink is
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    Ink Supply Problems Media Loading Problems Front Panel  Media Problems Printer Options Image Error Other Other Problems The front panel keeps indicating that media is misaligned or incorrectly positioned. Index Getting Help Roll media • The roll media may be loaded the wrong way. The paper
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    Introduction Media & Ink Solving Problems Image Quality Problems Solutions Ink Supply Problems Front Panel  Media Problems Printer Options Image Error Other Other Problems Index Getting Help Media Output Problems Prints Fall on the Floor After Being Cut • Make sure the media bin is open. •
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    Ink Solving Problems Image Quality Problems Image Error Solutions Ink Supply Problems Front Panel Media Problems Printer Options Other  Image Error Other Problems and Rotate commands. • Other Sources of Information Lists others sources of information for image problems. Index Getting Help
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    . • The file may be too large for the printer's memory. You can install an optional HP-GL/2 Accessory Card and extra memory in your printer, see Memory. • There may be a communications problem between your computer and the printer. Check your interface cable. • Check to make sure that your software
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 100
    Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems  Image Error Other Problems file may be too large for the printer's memory. Long-Axis Print Is Clipped • Does your software support long-axis prints? • Have you
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    Solving Problems Image Quality Problems Ink Supply Problems Media Problems Printed Image Incorrect • Image is in One Portion of the Printing Area • Print is Distorted or Unintelligible • One Image Overlays Another on the Same Sheet Printer Options Other  Image Error Other Problems Index
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    Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems  Image Error Other Problems printer: • Is your software configured for this printer? For general advice, see the Assmebly and Set-up Poster. For advice specific
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 103
    Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems  Image Error Other Problems Getting Help Print is Distorted or Unintelligible • The interface cable between your computer and the printer could be faulty. Try another cable to see if the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 104
    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems  Image Error Other Problems Getting Help Other Sources of Information If you don't find the solution to the problem here, other sources
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 105
    Introduction Media & Ink Solving Problems Image Quality Problems Other Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Index  Other Problems Getting Help • Communication Problems Describes typical problems you could encounter with
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 106
    when connected directly to your computer. • Try another interface cable. For details of supported cables, see Connection Specifications. File Size and Memory There is no direct relationship between file size on your computer and memory used in the printer to print that file. In fact, because of file
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    Ink Supply Problems Media Problems Image Error  Other Problems Getting Help Printer Does not Print • You may have a power problem. If there is no activity at all from the printer, and power on indicator in the power switch on the front of the printer is off, check that the power cable
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    's current media type setting, see Obtaining Roll or Sheet Paper Information. • The printhead may need replacing; see Printhead Replacement • Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System. • If the printer is in Fast mode and the file it is
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 109
    Panel Media Problems Printer Options Image Error Other Other Problems Index  Getting Help • HP Customer Care Details about the HP Customer Care program. • What to Do Before You Call Information on what you should do before you contact your local HP Customer Care Center. • HP DesignJet Online
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    to give customers unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates, and self-maintenance services. To find out more about HP Customer Care, please visit us at: www
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 111
    Panel Media Problems Printer Options Image Error Other Other Problems Index  Getting Help 1. Review the troubleshooting suggestions in this section: - In the relevant driver documentation supplied with this printer (for users sending PostScript files or those using Microsoft Windows). - If you
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 112
    Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index  Getting Help HP DesignJet Online Direct access to HP and the information you want, when you need it. Register now! www.hp.com/go/designjet HP DesignJet Online
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    System Message Descriptions Front Panel The printer's front panel is a user-friendly interface that gives you access to a comprehensive set of printer functions. There is also information on your ink consumable items which is continually updated. • The Front Panel • Menu Structure • Navigating
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    Introduction Media & Ink The Front Panel  Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions The Front Panel The panel on the front of your printer is the principal way of changing the behavior of the printer, apart from any
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 115
    Introduction Media & Ink The Front Panel  Solutions Front Panel Printer Options Other Index Menu Structure the screen: • The Up and Down keys let you scroll through the various items in a menu list. • The Menu key takes you to the main screen. It cancels any choices that have not
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    Introduction Media & Ink The Front Panel  Solutions Front Panel Printer Options Other Index Menu Structure the main menu with the Job Management menu active. Active menu Information message Paper Menu Icon Ink Menu Icon Job Management Menu Icon (Active) Setup Menu Icon The Navigation Example
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    Introduction Media & Ink The Front Panel  Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Action Keys The Cancel key cancels the current printer operation (printing or preparing for printing). It will also cancel the current
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 118
    the Menu System Message Descriptions Menu Structure The front panel display area screen shows the four classes of menu options available represented with specific icons. Click on the icon to displays its menu structure. • Paper Menu • Ink Menu • Job Management Menu • Set-up Menu
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    Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure  Navigating the Menu System Message Descriptions Paper Menu Click on a menu item to go to the relevant topic. Paper Load/Unload Roll Load/Unload Sheet Select paper type Bright
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    Information Ink Cartridges Printheads Color calibration Status Troubleshooting Calibrate Paper Align Print Heads Reset Standard (4.5 min.) Replace Print Heads Replace Ink Cartridges Special (11 min.) Color settings Color/monochrome RGB Cyan Printhead Magenta Printhead Yellow Printhead
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    Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure  Navigating the Menu System Message Descriptions Job Management Menu There are no Job Management Menu options available for your model of HP DesignJet Printer.
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    Settings Default Maximum detail Printer Information More menu options Model number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink usage.
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    Front Panel Altitude Log Service tools Card ID Card setup I/O Timeout Language Buzzer Contrast Printheads Errors Service tests Service calibrations Service utilities No I/O Cards present / Contents provided by card No I/O Cards present Configuration Advanced Reset Card 30 sec, ... , 30 min
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    Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure  Navigating the Menu System Message Descriptions Navigating the Menu System From the top level of the menu system, you can
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    Panel Solutions Front Panel Printer Options Other Index Menu Structure  Navigating the Menu System Message Descriptions Navigation Example This section provides a typical example of how to navigate through the menus to configure a specific print option. How to Set the Ink-drying Time to Two
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    Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure  Navigating the Menu System Message Descriptions Setting Drying Time you require. 5. Use the Up and Down keys to highlight the Manual menu option. Previous ... The display shows the
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    Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure  Navigating the Menu System Message Descriptions Setting Drying Time Navigation Example (continued) Key Action 6. Press the Enter key to enter the Manual drying time setting menu.
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    Solutions Front Panel Printer Options Other Index Menu Structure  Navigating the Menu System Message Descriptions Setting Drying Time Navigation Example (continued) Key Action 9. Press the Top key to return to the top level menu. Display Result The display shows the Ink menu. Previous
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    that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement. The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button
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    of the replacement procedure, see Printhead Replacement. The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not
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    can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement. Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has
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    cover is not securely closed. Open the window and check the printhead cover. The procedure is described in the Printhead Replacement procedure. Note: This message may also appear following a paper jam, as the printer cannot detect the exact reason for the problem. In this case you may have to
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    CANCEL to abort You have selected an option in the menu that is not available at the moment. (The printer may be busy, out of ink, out of paper, etc.) The printer ran out of paper while printing the calibration pattern. Load a sheet or roll that is at least 65 cm (25 inches) long and
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    following the normal procedure, to solve this problem. See Loading Roll Media and Loading Sheet Media. Paper not found Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that no paper has been loaded. Either: Press the Enter key to restart the loading
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    for sheet) to be loaded properly. Press the Enter key to load smaller paper, or the Cancel key to stop the load. The Troubleshooting utility has found that the single sheet loaded in the printer is too small for a Diagnostic Print. Load a roll of paper, or a sheet that is A3-size or larger. The
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    ENTER to continue Pattern not found Reload it again, please Possibly a paper jam 1. Open window 2. Switch power off 3. Clear paper path 4. Switch power on 5. Align printheads While loading paper into the printer (roll or sheet), the printer has found that it is either too narrow or too short (only
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    use the Troubleshooting Procedure to correct any image quality problems that may be apparent; alternatively, you should replace the printheads (see Printhead Replacement). You have replaced one or more printheads but the printer has detected that you do not have the right type of paper loaded for
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    a sheet or roll of paper, and select Align printheads from the Ink menu. See Printhead Alignment. The printer has detected that the printheads need to be aligned. Press the Enter key to align them. See Printhead Alignment. Problem found during calibration A general problem was found during the
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    instructions to replace the faulty ink cartridges. Reload paper There is an error in the paper, as shown in another message. Use the normal procedure to reload the paper. Replace empty cartridges before replacing printheads You have requested the printer to permit the replacement of printheads
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    Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index supported. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. During the loading of a roll of paper, the printer has detected that the paper
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    If the problem recurs, try using the Troubleshooting routine again, or select Replace Printheads from the front panel (in the Ink System menu) to replace the printheads that are faulty. The Troubleshooting utility has found that there is no paper loaded in the printer. Load a roll of paper. For more
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    the instructions in the front panel and respond to further questions. Unknown ink cartridges. Press ENTER to continue. Unknown paper format Reload paper Unknown paper type Select paper type Unknown printheads. Press ENTER to continue. The ink cartridges are not recognized by the printer as ink
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    need to be performed. Refer to guide for instructions. Warning: color calibration not done on this paper type Warning: printheads not aligned The color calibrations for the paper that is loaded have been lost. Follow the procedure described in Advance Calibration. The printer has detected that the
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    that the image you print has the look and appearance you want. You can select printer settings either from the front panel or from the driver you have for the printer. In most cases the driver settings override the front panel settings. The Print Options Tab contains these topics: • Page Format
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    Introduction Media & Ink Solutions Page Format  Setting Page Size in the Front Panel Page Format Front Panel Printer Options Other Image Appearance Print Management Index Printer Configuration • Page Description explains how to make sure the you obtain the prints from your printer in the
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    Page Description This section explains how to make sure that the printer produces your print in the page format you want. Leading Edge 17 mm (0.7 in) Margins 5 mm (0.2 in) Page Size Printing Area 5 mm (0.2 in) Inked Area Trailing Edge Direction of paper leaving the printer 17 mm (0.7 in)
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    mm. The margin settings for the leading and trailing edges are 17 mm. Printing Area The printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area. Inked Area inked area is the smallest rectangle that contains the entire
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    Introduction Media & Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel  Image Appearance Print Management Setting Page Size in the Front Panel Index Printer Configuration No front panel page size options are available for your printer model.
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    Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer color images in grayscale. • Print Speeds and Print Quality lists typical printing times by output quality. • Print Quality describes the different print modes that are available with your printer
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    . • You want a version for photocopying in black and white. When you choose the Ink menu Color settings > Grayscale option, the printer renders colors as Grayscale rather. If you only want to use black ink to print in grayscale, you should select the Ink menu Color settings > True black option.
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    Other  Print Management Index Printer Configuration The following table lists some Typical Printing Times (line drawings @ 20-25ºC and 30-60% relative humidity). Typical Printing Times Paper Color/Grayscale Bright White Color Grayscale Coated Paper Color Grayscale Quality Best Normal
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    & Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel  Image Appearance Print Management Typical Printing Times (continued) Index Printer Configuration Paper Color/Grayscale Heavy Coated Paper Color Grayscale Glossy Paper Color Grayscale
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    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel  Image Appearance Print Management Printer Configuration Print Quality You can set the overall print quality from the front panel (Set-Up > Print Quality). In
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 154
    Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Advanced Options Front Panel Image Appearance Printer Options Other  Print Management Index Printer Configuration Your HP DesignJet 500PS printer provides several advanced optimization and quality
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 155
    Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel  Image Appearance Print Management Printer best quality color prints, except when printing the following files: • Mixed lines and scanned color images. • Mixed lines and color photographs.
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    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel  Image Appearance Print Management Printer Configuration Best Quality Settings If you have selected the Best option as the Print Quality setting for you print
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    Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Print Management Front Panel Image Appearance Printer Options Other  Print Management Index Printer Configuration These topics describe the best methods of managing the work that the printer is doing. •
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    Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other  Press the Cancel key on the front panel. Index Printer Configuration Cancel Key The printer advances the paper as though the print were finished. A multi-
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 159
    & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other  Print Management Index Printer Configuration front panel. Cancel Key Form Feed & Cut Key The printer will release the printer and it will fall into the paper bin.
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    Index  Printer Configuration These topics explain how to change the configuration of your printer. • Printer Information • Front Panel Setup • Altitude Setting • Graphics Language and Networks • Setting up the I/O Card • Controlling the Cutter • Upgrading Your Printer • Color Settings • Logs
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    screen shows the following information about your printer: • Model Number • Serial Number • Service ID • Firmware Rev. • Accessory Rev. • Paper Used • Ink used (C, M, Y, K) • Scan Axis Usage • Paper Axis Usage • Service Station Usage • Spittoon Usage • Pinch Lift Usage • Cutter usage • Ink Usage
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 162
    Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Setup Front Panel Image Appearance Printer Options Other Print Management Index  Printer Configuration You can configure the following parameters for the front panel: • Menu and Message Language
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    The following languages can be used for all menus and messages shown on the front panel of your HP DesignJet 500PS printer: • English • German • Spanish • Catalan • French • Italian • Japanese • Portuguese • Korean • Simplified Chinese • Traditional Chinese To change the language: 1. Select
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 164
    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management  Printer Configuration Alert Buzzer Your HP DesignJet 500PS printer is equipped with an alert buzzer that is used to warn you when:
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    Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management  Printer Configuration Screen Contrast You can adjust the screen contrast of the front panel to best suit the ambient lighting
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    Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index  Printer Configuration Altitude Setting Your HP DesignJet 500PS printer contains a vacuum pump which is used to hold the media onto
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 167
    Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index  Printer Configuration Graphics Language and Networks For System Administrators If you are using the printer with a network spooler, consider
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 168
    Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index  Printer Configuration Setting up the I/O Card Network With a network interface (such as the HP JetDirect Print Server), refer to
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 169
    Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index  Printer Configuration Controlling the Cutter With roll media loaded, when any print job you have send to the printer completes, the
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    from Hewlett-Packard. System software upgrades increase your printers functionality and enhances the features that your printer already possesses. System software can be downloaded from the Internet. For the latest upgrades, go to http//www.hp.com/go/designjet. Follow the on-screen directions.
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    Images in Grayscale for further details • Color-the printer prints in color • Grayscale-the printer prints the color image in grey shades. • True black-the printer prints the color image in grey shades using black ink only. RGB • Native/Device RGB-No ink emulation • sRGB-Standard RGB Rendering
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    Your HP DesignJet 500PS printer keeps a log for the printheads and an error log. These logs are normally used by service engineers. Printhead Log The printhead log contains a list of the last five printheads of each color along with information about the usage of the printhead. Error Log Lists the
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 173
    Introduction Media & Ink Solutions Care of the Printer Other Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary The Other tab provides miscellaneous procedures and information that may be required to ensure your printer remains in
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    Media & Ink Solutions  Care of the Printer Installing Expansion Cards Care of the Printer Front Panel Specifications Printer Options Other Ordering Accessories This section contains information on general maintenance of the printer. • Cleaning the Printer Instructions for cleaning
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    Introduction Media & Ink Solutions  Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Cleaning the Printer WARNING: To avoid an electric shock, make sure that the printer is switched OFF and disconnected from
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 176
    packaging. Refer to Assembly/Repacking Instructions available on the HP web-site (www.hp.com/go/designjet) for details. 4. If you have to move your printer you will need the original packaging. If necessary you can order a kit of the packaging materials. Contact HP support and they will supply it
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    Introduction Media & Ink Solutions Front Panel Care of the Printer Installing Expansion Cards  Specifications Installing Expansion Cards Printer Options Other Ordering Accessories The following options are available for your HP DesignJet 500PS printer: • Network Card Installation Index
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 178
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards  Network Card Installation Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation 1. Before installing a card, switch off the printer and unplug it from
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 179
    Media & Ink Solutions Care of the Printer Installing Expansion Cards  Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation (Continued) 3. Remove the cover completely Inside the compartment there are two slots for a LAN card or an
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 180
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards  Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation (Continued) 6. Insert the LAN cable into the LAN card. It is simply pushed into place and clicks
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    Introduction Media & Ink Solutions Front Panel Care of the Printer Installing Expansion Cards  Specifications HP-GL2 Accessory Card Installation Not available for your printer model. Printer Options Other Ordering Accessories Index Glossary
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 182
    of the Printer Installing Expansion Cards Specifications • Functional Specifications • Memory Specifications • Printer Power Specifications • Ecological Specifications • Enviromental Specifications • Acoustic Specifications • Connection Specifications Front Panel Specifications Printer Options
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    Cards Functional Specifications Front Panel Specifications Printer Options Other  Ordering Accessories HP DesignJet 500PS Functional Specifications Functional Specifications Four colors: cyan, magenta, yellow and black. HP Ink Supplies Supplies Printheads: 600 dpi, Ink Cartridges
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 184
    Media & Ink Solutions Front Panel Printer Options Other Care of the Printer Installing Expansion Cards Specifications  Ordering Accessories HP DesignJet 500PS Functional Specifications (Continued) Functional Specifications HP Supported Mediaa HP Bright White Inkjet Paper (Bond) HP Vellum HP
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 185
    Introduction Media & Ink Solutions Front Panel Printer Options Other Care of the Printer Installing Expansion Cards Specifications  Ordering Accessories HP DesignJet 500PS Functional Specifications (Continued) Index Glossary Functional Specifications Resolution Print Mode Fast Render
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 186
    Introduction Media & Ink Solutions Front Panel Printer Options Other Care of the Printer Installing Expansion Cards Specifications  Ordering Accessories HP DesignJet 500PS Functional Specifications (Continued) Index Glossary Functional Specifications Margins Roll (normal) Sheet (normal)
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 187
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Physical Specifications Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Physical Specifications Type Weight D/A1 size printer A0+/E+ size printer 38.5 kg 85 lb 45 kg
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 188
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Memory Specifications Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Memory Specifications Internal RAM Can be upgraded to: 16 MB 96MB or 160MB
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 189
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Printer Power Specifications Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Printer Power Specifications Source 100-240 V AC ±10% auto-ranging Frequency 50/60 Hz
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 190
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Ecological Specifications Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Ecological Specifications Energy efficiency Compliant with Energy Star Program EPA (US).
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 191
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Enviromental Specifications Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Environmental Specifications Operating Ranges Printing: 15°C to 35°C (59° F to 95° F) RH 20%
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 192
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Acoustic Specifications Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Acoustic Specifications Operating sound pressure Idle sound pressure Operating sound power Idle
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 193
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Connection Specifications • Cable Specification • Recommended Cables Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 194
    Media & Ink Solutions Care of the Printer Installing Expansion Cards Cable Specification Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary The connector on the printer is 36-pin female connector. Most existing parallel cables support IEEE-1284
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 195
    Installing Expansion Cards Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Recommended Cables The following cable is recommended for optimum performance and electromagnetic compatibility: Recommended Cable Interface type (Computer) HP part number IEEE
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 196
    Front Panel Specifications Printer Options Other  Ordering Accessories You can order supplies and accessories in any of the following ways: • Call your local authorized HP dealer. • Contact your local HP Sales and Support office. • Refer to the Hewlett-Packard Support / Services booklet that
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 197
    Documentation Installing Expansion Cards Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Language Chinese Czech English French German Greek Hungarian Italian Japanese Korean Lithuanian Polish Portuguese Russian Spanish Pocket Guide HP Part Numbers C7769
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 198
    Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Language Slovakian Taiwanese Thai Turkish Pocket Guide HP Part Numbers C7769-90030 C7769-90013 C7769-90026 C7769-90027 User's Reference Guide
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 199
    Cards Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Item HP Part Number Memory Modules 64 MB C2387A 128 MB C2388A All memory expansion modules are: SODIMM 168pin x 64 EDO 50 nanoseconds, 3.3V JetDirect EIO Network Cards 10Base-T 10 Base2, 10
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 200
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Consumable Items Front Panel Specifications Printer Options Other  Ordering Accessories Index Glossary Item Ink Cartridges Printheads Color HP Supply No. HP Part Number Black 10 C4844A Cyan C4911A
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 201
    by referencing third-party printing material choices to ensure maximum HP DesignJet printer flexibility and printing solutions. Cyan, magenta, yellow and black. The colors of the printer's four inks, and also a standard color model. Paper coated on one side for inkjet printing. A value or condition
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 202
    Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary  Term drivers front panel front panel menus graphics language grayscale high-gloss photo HP-GL/2 I/O Input/ output IEEE-1284 ink cartridge inked area Meaning
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 203
    printing right to the edge of the paper. Placing two or more pages side-by-side on roll paper to avoid waste. Located underneath the printhead. The nozzles direct the ink onto the page. A set of logical pens defined by color and width. Printer Job Language. A programming language that controls jobs
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 204
    queueing raster Rendering Intent RGB Meaning The exterior part of the printer on which the paper rests before going into the printer. The printhead is installed into the carriage assembly. It is the part which prints the ink onto the paper. Page size minus margins. Adobe PostScript is a computer
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 205
    & Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary  Term RIP RTL Meaning Raster Image Processor. Raster Transfer Language is one of Hewlett-Packard's standard graphics languages for plotters
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 206
    Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary  Term spindle paper-axis scan-axis service station USB Meaning The rod which holds the roll of paper. The vertical axis,
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 207
    Problems  color settings  Communications Problems  Component Identification  connection secifications  Correcting the Printer Configuration  Cutter Replacement  D Display Screen Dots per inch  Fast  Down Key  drivers  Drying Time  Cancelling  Procedure Settings  Automatic  Manual
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 208
    Menu Structure  Navigation Keys  functional specifications  G graphics language and networks H  Handling Media  heavy coated paper  high-gloss photo  HP Ink Supplies  HP No 10  HP No 11  HP No 82  Ink cartridges  ink cartridges  Printheads  printheads I I/O time-out setting  changing
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 209
     Ink Supplies. See HP Ink Supplies Ink Supply Problems Ink System Cartridge  Replacement  Statistics  Drying Time  Automatic  Manual  None Printhead  Alignment  Replacement  Statistics  Inked Area  inked area Installing  Roll Media  interface cables interfaces  Fast Ethernet 10/100
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 210
    bright white inkjet paper  canvas  clear film  coated paper  heavy coated paper  high-gloss photo  matte film  natural tracing paper  plain paper  poster paper  supported  translucent bond  vellum Media Problems  Blurred Lines  Clearing Jam  General Rules  Ink Bleeds Loading  Roll
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 211
    Media & Ink Solutions Front Panel Printer Options Other Index ABCD E F GH I J K LMNOPQR S T U VWX Y Z N  natural tracing paper  Navigating the Menu System  page size  Page Size  page size Navigation  Example  Navigation Keys paper  important points  Paper Menu network interface
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 212
     Printer Seems Too Slow Ink Supply After replacement of Printhead Inserting the Ink Cartridge Inserting the Printhead Solutions Solving Stepped Lines Troubleshooting R Printhead  Alignment  Problem Inserting  Problems after replacement  Replacement  Statistics  Printheads HP Ink Supplies
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 213
    functional  margins  media sizes  memory  parallel (Bi-Tronics/Centronics) interface  physical  power  resolution  Speed and Print Quality  Stepped Lines Problems  supported media types  system software upgrades  T translucent bond Troubleshooting  Procedure  types of media  Typical
  • HP C7770B | HP Designjet 500ps Printer - User's Guide - Page 214
    Introduction Media & Ink Solutions Front Panel Printer Options Other Index ABCD E F GH I J K LMNOPQR S T U VWX Y Z  print button  related information  tabs  V vellum W  Warped Lines  Web Page
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Using this Guide
Introducing Your
HP DesignJet 500PS Printer
Front View of Printer
Printer Connections
Media & Ink
Introduction
Front Panel
Other
Printer
Options
Index
Solutions
Introduction
This
User’s Reference Guide
explains how to use your D/A1 size or A0+/E+ size
HP DesignJet 500PS
Printer.
The Introduction Tab contains these topics:
•
Using this Guide
Contains information on how to use this guide. There is an explanation of when you should use it and what
each of the navigation buttons do when you click on them.
•
Introducing Your HP DesignJet 500PS Printer
Contains a brief overview of the printer. It contains information about the printer’s features and what is
included with the printer.
•
Front View of Printer
Contains a view of the front of the printer showing the location of the printer’s consumable items.
•
Printer Connections
Shows all the connections to the printer: power,
parallel interface
,
USB
and optionalnetwork interface.