HP C7770B HP Designjet 500ps Printer - User's Guide - Page 90
Clearing a Media Jam, Removing Jammed Paper
UPC - 725184439704
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Introduction Media & Ink Solving Problems Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Clearing a Media Jam If the front panel displays this message: There is probably paper jammed in the printer. Paper jams can have various causes: • The paper is too thick or too thin for the printer, or is otherwise not supported. • The paper is creased or misaligned or is bubbled. • Too much ink is being placed on the paper causing it to cockle or bubble. • The end of the roll of paper is glued to the core and won't advance further. • Pieces of paper or paper powder are clogging up the cutter guide or other moving parts. See Removing Jammed Paper for full instructions on how to clear jammed paper. Index Getting Help