HP CC470A HP Color LaserJet CP3525 Series Printers - User Guide - Page 184
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Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action 59.BO CLEANING MOTOR ERROR REPLACE TONER COLLECTION UNIT This message appears for one of the following reasons: ● The cleaning motor is stuck. ● The toner collection unit is full. ● The chute at the top of the toner collection unit is clogged. Replace the toner collection unit. See Change the toner collection unit on page 146. 59.XY ERROR To continue turn off then on A temporary printing error has occurred. Turn the product off, and then turn the product on. If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp3525.) 60.X ERROR To continue turn off then on The tray specified by X is not lifting correctly. Follow the instructions on the product control panel. X values ● 2 = Tray 2 ● 3 = Tray 3 62 NO SYSTEM The product has an internal problem. Turn the product off and then on. To continue turn off then on If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp3525.) 66.XY.ZZ SERVICE ERROR Check cables and turn off then on The external paper-handling controller has detected a failure. Turn the product off and then on. If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp3525.) 68.X PERMANENT STORAGE FULL To continue press OK The product NVRAM is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage. X values ● 0 = Internal memory Press the OK button to clear the message. If the message is not cleared, turn the product off, and then turn the product on. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/cljcp3525.) ● 1 = Removable disk 68.X PERMANENT STORAGE WRITE FAIL To continue press OK The product NVRAM is failing to write. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage. X values ● 0 = Internal memory Press the OK button to clear the message. If the message is not cleared, turn the product off, and then turn the product on. If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp3525.) ● 1 = Removable disk 172 Chapter 11 Solve problems ENWW