HP CP6015dn HP Color LaserJet CP6015 Series Printers - Software Technical Refe - Page 75
Troubleshooting and Help, Advanced Tools & Settings - color laserjet no display
UPC - 883585363018
View all HP CP6015dn manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 75 highlights
Clicking Easy Printer Care opens the Web browser to the HP web site and displays information pages about the HP Easy Printer Care software. Clicking Advanced Tools & Settings opens the HP Embedded Web Server. For more information, see HP Embedded Web Server on page 52 or consult the HP Color LaserJet CP6015 Series Embedded Web Server User Guide. NOTE: HP Easy Printer Care software is a Windows program and does not require any browser support. The link to the HP Embedded Web Server, however requires a Web browser. Troubleshooting and Help The following tools are available in the Troubleshooting and Help pane of the Support tab: ● Instant Support. Click to open a Web page about the product to find specialized information and support. ● Browse online information. Click to open a Web page to find information about the product. ● Contact a support specialist. Click to open a Web page where you can supply information about the product and receive customized support. You can send an instant message, an e-mail, or submit a problem and view the case status online. The page also provides telephone numbers for HP customer care centers. The HP Proactive Support icon appears at the bottom of most of the HP Easy Printer Care screens. Click to enable the HP Easy Printer Care software to poll the product periodically to supply diagnostic information to HP. The HP Proactive Support dialog box is shown in the following illustration. Figure 2-18 HP Proactive Support dialog box - HP Easy Printer Care ENWW HP Easy Printer Care 51