HP Chromebook 14-2000 Chromebook model numbers 14- x000 through 14-x099 Mainte
HP Chromebook 14-2000 Manual
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- HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 1
HP Chromebook (model numbers 14-x000 through 14-x099) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: November 2014 Document Part Number: 780442-002 Product notice This guide describes features - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 4
iv Safety warning notice - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 5
10 Non-TouchScreen display assembly components 11 Miscellaneous parts ...12 Sequential part number listing ...14 4 Removal and replacement preliminary requirements 20 Tools required ...20 Service considerations ...20 Plastic parts ...20 Cables and connectors ...21 Drive handling ...21 Grounding - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 6
for all countries ...51 Requirements for specific countries and regions 51 8 Statement of memory volatility ...53 Nonvolatile memory usage ...55 Questions and answers ...57 Using HP Sure Start (select models only) ...58 9 Recycling ...59 Index ...60 vi - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 7
Wireless Description HP Chromebook (model numbers 14-x000 through 14-x099) HP Chromebook 14 PC and HP Chromebook 14 G3 Nvidia CD570M ) for use on all computer models Supports 16- and 32-GB embedded MultiMedia Controller (eMMC) for use on all computer models HP TrueVision HD slim webcam, 1280×720 by - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 8
Operating system Serviceability Description Supports a Marvell HP Chromebook 14 G3 Full-sized, textured, island-style, Google keyboard white for use only on HP Chromebook 14 PC Touchpad requirements: Multitouch gestures enabled Taps enabled as default Support for a 3-cell, 37-WHr battery Support - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 9
component identification Display Item Description Item Description (1) WWAN antennas (2)* (5) WLAN antennas (2)* (2) Internal microphone (6) Power button (3) HP TrueVision HD Webcam (7) TouchPad (4) Webcam light * The position of the WLAN antennas differs, depending on model - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 10
Left side Item (1) (2) (3) Description Item HDMI port (4) USB port (5) Audio-out (headphone)/Audio-in (microphone) jack Description Media card reader Power light Right side Item (1) (2) Description SIM card reader* USB port Item Description (3) AC adapter/Battery light (4) Power - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 11
changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the service tag information The product name (1), serial number (2), product number - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 12
Computer major components 6 Chapter 3 Illustrated parts catalog - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 13
For use in France for use only on HP Chromebook 14 PC 787734-051 For use in Germany for use only on HP Chromebook 14 PC 787734-041 For use in Italy for use only on HP Chromebook 14 PC 787734-061 For use in the Netherlands for use only on HP Chromebook 14 PC 787734-B31 For use in Russia for - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 14
on HP Chromebook 14 PC For use in Germany for use only on HP Chromebook 14 PC For use in Italy for use only on HP Chromebook 14 PC For use in the Netherlands for use only on HP Chromebook 14 PC For use in Russia for use only on HP Chromebook 14 PC For use in Spain for use only on HP Chromebook 14 PC - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 15
and 16-GB of eMMC primary storage for use only 787724-001 on computer models not equipped with WWAN capability for use on HP Chromebook 14 PC, and for use on HP Chromebook 14 G3 Power connector cable for use on all computer models 790635-001 Battery for use on all computer models, 3-cell, 37-WHr - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 16
sorbet orange finish for use only on computer models not equipped with WWAN capability for use only on HP Chromebook 14 PC 787698-001 Rubber Kit for use only on HP Chromebook 14 PC (not illustrated, includes 2 display bezel 787721-001 screw covers, 4 rubber feet, and 3 rubber screw covers) Rubber - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 17
transceivers) In neon green finish for use only on HP Chromebook 14 PC In ocean turquoise finish for use only on HP Chromebook 14 PC In smoke silver finish for use only on HP Chromebook 14 PC In sorbet orange finish for use only on HP Chromebook 14 PC Spare part number 787710-001 787695-001 787693 - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 18
finish for use only on HP Chromebook 14 PC In sorbet orange finish for use only on HP Chromebook 14 PC In Jack black non-TouchScreen for use only on HP Chromebook 14 G3 In Jack black TouchScreen for use only on HP Chromebook 14 G3 In Jack black for use only on HP Chromebook 14 G3 In Jack black for - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 19
(includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers) Rubber Kit for use only on HP Chromebook 14 G3 (includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers) Screw Kit for use on all computer models Spare part number 787721-001 - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 20
all computer models Power cord for use in Australia (3-pin, 1.0-meter, black) for use only on HP Chromebook 14 G3 Power cord for use in Europe (3-pin, 1.0-meter, black) for use only on HP Chromebook 14 G3 Power cord for use in the United Kingdom and Singapore (3-pin, 1.0-meter, black) for use only - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 21
equipped with a non-TouchScreen display for use on HP Chromebook 14 PC, and for use on HP Chromebook 14 G3 Display Hinge Kit for use only on computer models equipped with a TouchScreen display for use on HP Chromebook 14 PC, and for use on HP Chromebook 14 G3 Connector board for use only on computer - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 22
in smoke silver finish (includes display panel cable, display TouchScreen cable, and wireless antenna cables) for use only on HP Chromebook 14 PC Rubber Kit for use only on HP Chromebook 14 PC Screw Kit for use on all computer models Speaker Kit for use on all computer models System board equipped - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 23
787734-B31 787734-BG1 Description Keyboard/top cover in neon green finish for use in the United States (includes keyboard cable) for use only on HP Chromebook 14 PC Keyboard/top cover in neon green finish for use in the United Kingdom and Singapore (includes keyboard cable) for use only on - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 24
enclosure in Jack black TouchScreen for use only on HP Chromebook 14 G3 Display bezel in ack black for use only on HP Chromebook 14 G3 Display panel 14.0-in FHD WLED BrightView (1920x1080) slim (3.0mm) SVA for use only on HP Chromebook 14 G3 Display panel 14.0-in, AG, FLT, HD display panel for use - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 25
panel for use only on computer models equipped with a non-TouchScreen display assembly without WWAN capability for use on HP Chromebook 14 PC, and for use on HP Chromebook 14 G3 14.0-in, AG, FLT, HD display panel for use only on computer models equipped with a non-TouchScreen display assembly with - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 26
Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep only at the points designated in the maintenance instructions. 20 Chapter 4 Removal and replacement preliminary requirements - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 27
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 28
Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 29
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 30
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 31
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 58 screws that must be removed, replaced, and/or loosened when servicing only on HP Chromebook 14 PC: - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 32
Italy 787735-061 For use in the United States 787735-001 Keyboard/top cover in sorbet orange finish with white keys for use only on HP Chromebook 14 PC: For use in Belgium 787733-A41 For use in the Netherlands 787733-B31 For use in Canada 787733-DB1 For use in Russia 787733 - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 33
The display bezel screw covers are included in the Rubber Kit, spare part number 787721-001 for use only on HP Chromebook 14 PC, and 788510-001 for use only on HP Chromebook 14 G3. 6. Remove the thirteen Phillips PM1.9×5.7 screws that secure the keyboard/top cover to the base enclosure. 7. Turn the - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 34
13. Release the ZIF connector (5) to which the TouchPad cable is attached, and then disconnect the TouchPadd cable from the system board. 14. Remove keyboard/top cover (6) by sliding it forward. Reverse this procedure to install the keyboard/top cover. 28 Chapter 5 Removal and replacement procedures - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 35
TouchPad Description TouchPad (includes TouchPad cable) for use on all computer models Spare part number 787716-001 Before removing the TouchPad, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 36
WWAN module Description HP lt4110 LTE/HSPA+ 4G Module for use on all computer and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 37
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna is not connected to the terminal on the WWAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 38
Battery Description Battery, 3-cell, 37-WHr, 2.96-AHr, Li-ion for use on all computer models (includes cable) Spare part number 774159-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 39
use only on computer models equipped with WWAN capability (includes SD Card Reader slot and SIM 787715-001 slot) for use on HP Chromebook 14 PC, and for use on HP Chromebook 14 G3 For use only on computer models not equipped with WWAN capability (includes SD Card Reader slot) for 787714-001 use on - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 40
4. Remove the connector board (4) and cable. Reverse this procedure to install the connector board. 34 Chapter 5 Removal and replacement procedures - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 41
System board NOTE: The system board is equipped with an Nvidia CD570M 2.10-GHz quad core processor and a graphics subsystem with UMA memory and includes replacement thermal material. Description Spare part number Equipped with 4.0-GB of system memory and 32-GB of eMMC primary storage for use only - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 42
5. Release the ZIF connector (5) to which the connector board cable is attached, and then disconnect the connector board cable from the system board. 6. Remove the four Philllips PM1.9×2.4 broad head screws (1) that secure the system board to the base enclosure. 7. Lift the right side of the system - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 43
Heat sink Description Heat sink (includes grounding tape and replacement thermal material) for use on all computer models Spare part number 787711-001 Before removing the heat sink, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 44
and the heat sink components each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Reverse this procedure to install the heat sink. 38 Chapter 5 Removal and replacement procedures - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 45
Speakers Description Speakers for use on all computer models (include left and right speakers and cables) Spare part number 787723-001 Before removing the speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 46
enclosure. 5. Remove the display assembly (5). NOTE: Steps 6 through 9 provide disassembly instructions for computer models equipped with a TouchScreen display assembly. See steps 10 through 14 for disassembly instructions for computer models equipped with a non-TouchScreen display assembly. 6. If - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 47
display bezel screw covers are included in the Rubber Kit, spare part number 787721-001 for use only on HP Chromebook 14 PC and 788510-001 for use only on HP Chromebook 14 G3. b. Remove the two Phillips PM2.0×2.2 broad head screws (2) that secure the display enclosure to the display panel assembly - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 48
-001-For use on TouchScreen computer models in ocean turquoise finish for use only on HP Chromebook 14 PC ● 787696-001-For use on TouchScreen computer models in smoke silver finish for use only on HP Chromebook 14 PC ● 787694-001-For use on TouchScreen computer models in sorbet orange finish for use - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 49
screws that secure the display hinges (3) Two Phillips PM2.4×3.6 screws that secure the display hinges c. Remove the display hinges and display hinge support brackets (4). The TouchScreen display assembly display hinges are included in the Display Hinge Kit, spare part number:787712-001 for use on - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 50
/microphone module cable. NOTE: Steps 10 through 14 provide disassembly instructions for computer models equipped with a non-TouchScreen display part number 787721-001 for use only on HP Chromebook 14 PC and 788510-001 for use only on HP Chromebook 14 G3. b. Remove the two Phillips PM2.0×2.2 - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 51
11. If it is necessary to replace the webcam/microphone module: a. Remove the display bezel. b. Detach the webcam/microphone module (1) from the display enclosure. (The webcam/ microphone module is attached to the display enclosure with double-sided adhesive at two locations.) c. Disconnect the - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 52
part numbers: ● 787719-001-For use on computer models in ocean turquoise finish for use only on HP Chromebook 14 PC ● 787717-001-For use on computer models in ocean turquoise finish for use only on HP Chromebook 14 PC ● 787720-001-For use on computer models in ocean turquoise finish for use only on - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 53
a. Remove the display bezel. b. Remove the display panel. c. Remove the following screws that secure the display hinges and display hinge support brackets to the display enclosure: (1) Two Phillips PM1.9×2.9 screws that secure the display hinge brackets (2) Four Phillips PM2.4×3.1 broad head screws - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 54
-TouchScreen display assembly display hinges are included in the Display Hinge Kit, spare part number 787712-001 for use on all computer models. 14. If it is necessary to replace the display panel cable: a. Disconnect the display panel cable from the webcam/microphone module. b. Remove the display - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 55
e. Remove the display panel cable (2). The non-TouchScreen display assembly display panel cable is available using spare part number 787709-001 for use on all computer models and includes the webcam/microphone module cable. Reverse this procedure to reassemble and install the display assembly. - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 56
6 Specifications Metric U.S. Computer dimensions Width 34.4 cm 13.5 in Depth 24.0 cm 9.5 in Height 1.8 cm 0.7 in Weight 1.7 kg 3.8 lbs Operating voltage and current: 19.5V dc @ 2.31 A - 45 W 19.5V dc @ 3.33 A - 65 W NOTE: This product is designed for IT power systems in Norway with - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 57
7 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 58
Country/region Accredited agency Applicable note number South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings ( - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 59
of memory volatility This chapter applies only to HP Chromebook 11 G3 computer models. The purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business PCs. This chapter also provides general instructions for restoring nonvolatile memory that can contain - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 60
Drive Tools. d. Under Utilities, select Secure Erase, select the hard drive storing the data you want to clear, and then follow the on-screen instructions to continue. - or - ● Clear the contents of the drive by using the following Disk Sanitizer command steps: IMPORTANT: If you clear data using - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 61
Sure Start BIOS code, EC Embedded Controller. firmware, and critical PC configuration data for select platforms that support HP Sure Start. For more information, see Using HP Sure Start (select models only) on page 58. Yes Stores system RTC battery backed-up CMOS This memory is not write - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 62
MBytes (present in only specific ZBook and EliteBook models. For more information, go to http://www.hp.com/ support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.) Bluetooth flash 2 Mbit No 802.11 WLAN EEPROM 4 Kbit to 8 Kbit No Web camera 64 - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 63
the on-screen instructions. d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions. 2. What for the older BIOS architecture, but supports much of the legacy BIOS functionality. firmware management and recovery software. HP has provided options in Computer Setup - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 64
. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. 58 Chapter 8 Statement of memory volatility - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 65
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 66
enclosure, spare part numbers 9, 14, 15 battery removal 32 spare part number 9, 14, 32 C cables, service considerations 21 chipset, product description number 9, 15, 37 hinge removal 43, 47 spare part numbers 48 HMDI port 4 HP Sure Start 58 10, 12, 15, J jacks audio-in 4 audio-out 4 headphone - HP Chromebook 14-2000 | Chromebook model numbers 14- x000 through 14-x099 Mainte - Page 67
P packaging guidelines 23 plastic parts, service considerations 20 ports HDMI 4 product description 2 USB 4 power button 3 power connector 4 power connector cable, spare part number 9, 19 power cord set requirements 51 spare part numbers 12, 14 power light 4 power requirements, product description 2
HP Chromebook (model numbers 14-x000
through 14-x099)
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.