HP Cisco MDS 8/24c Release Notes HP C-series Fabric Switches for NX-OS 5.2(1) - Page 5

o Click on the Sign-in link at the top of the page, and enter your HP Passport user ID and password. (Or, enter this information directly on the HP Support Center home page, under "My HP Support Center".) o Once signed-in, review your profile to ensure all fields are accurate and up-todate. (Click on the Edit your profile link at the top of the page to access your profile.) Save any new changes you make. (See Manage your HP Passport Profile for details about your profile.) When you have established an HP Passport account, you can access all free features and content within HP Support Center. HP recommends spending a few minutes reviewing the help content for each HP Support Center feature (see links at the top of this page). HP Passport accounts cannot be shared - each user should have a separate account. 3. If you have an HP support agreement, HP Care Pack, or product warranty, link it to your HP Passport account. This will give you access to entitled services and content within HP Support Center. Click Manage my contracts & warranties in the My HP Support Center section HP Support Center home page and follow instructions to make these links. You can choose between a single owner model (where one user is the declared owner and can elect to share with others) or a multiple ownership model. This decision can be made separately for each entitlement. Multiple ownership allows anyone with the SAID or HP Care Pack ID to claim ownership without having any single owner. Ownership model applies to all three types of HP Support Center Entitlements - warranties, HP Care Packs or support agreements. They can be put into a SHARE and controlled just like a SAID. For more details on linking your entitlements, see the HP Support Center FAQs at the following HP website: http://h20195.www2.hp.com/V2/GetPDF.aspx/c02761338.pdf 4. Former IT Resource Center (ITRC) users: Customers can migrate their old ITRC account user settings to the new HP Support Center user profile. This ensures that the you get access to content and features such as Support Case Manager, Patch management, Knowledge content, and Software download and licensing. Click the Start your migration now link in the introductory text or click the ITRC Users - migrate your vital ITRC profile data icon on the HP Support Center home page at http://www.hp.com/go/hpsc and follow the ITRC migration tool instructions to transfer your ITRC information to HP Support Center. If you used a single ITRC login (username and password) for multiple users, you need separate HP Passport sign-ins for each individual on HP Support Center. An ITRC account can only be migrated once, and only to one HP Passport account on HP Support Center. HP recommends that you identify within your team the individual you want to claim the ITRC account. This person can enable others to have access to these entitlements, if desired. In ITRC, each entitlement had a single owner. In HP Support Center, you can choose between a single owner model (where one user is the declared owner, and can elect to share with others), or a multiple ownership model. This decision can be made separately for each entitlement. Multiple ownership allows anyone with the SAID or HP Care Pack ID to claim ownership without having any single owner. Ownership model applies to all three types of HP Support Center Entitlements - warranties, HP 5 MDS 9000 Series Multilayer Director & Multilayer Fabric Switches Release Notes