Section |
Page |
Device basics |
17 |
Quick access to device information |
18 |
User guide links |
18 |
Where to look for more information |
18 |
Device configurations |
20 |
HP Color LaserJet 2820 all-in-one |
20 |
HP Color LaserJet 2830 all-in-one |
20 |
HP Color LaserJet 2840 all-in-one |
21 |
Device features |
22 |
Device parts |
25 |
Front view |
25 |
Back view |
25 |
Interface ports |
26 |
Control panel |
27 |
Software |
29 |
Printer drivers |
30 |
Software and supported operating systems |
30 |
Software tips |
31 |
Software for Windows |
32 |
Software for Macintosh |
33 |
HP Toolbox |
33 |
Embedded Web server (EWS) |
34 |
Software installation |
34 |
Uninstalling the printing software |
36 |
Using Add or Remove Programs to uninstall |
36 |
Uninstalling software for Macintosh |
36 |
Media specifications |
37 |
General guidelines |
38 |
Supported media weights and sizes |
39 |
Printing and storage environment |
41 |
Using the device |
43 |
Loading trays |
44 |
Loading tray 1 |
44 |
Loading optional tray 2 |
45 |
Loading documents to scan |
46 |
Using the device control panel |
48 |
Changing the device control-panel display language |
48 |
Changing the default media size |
48 |
Using the device volume controls |
49 |
Printing |
53 |
Printing from Windows |
54 |
To print from Windows |
54 |
Printing from the Macintosh OS |
55 |
To print from the Macintosh OS |
55 |
Printer drivers |
56 |
Using the PCL printer-driver Help (Windows only) |
56 |
Selecting a source |
56 |
Selecting a type or size |
56 |
Printing in grayscale |
57 |
Creating and using watermarks |
57 |
Printing multiple pages on one sheet of paper (N-up printing) |
57 |
Creating and using Quick Sets |
57 |
Reducing or enlarging (Fit to Page) |
58 |
Maximizing print speed for letter-size paper |
59 |
Selecting an output location |
60 |
Setting a custom paper size |
61 |
Printing on special media |
62 |
Glossy paper |
62 |
Colored paper |
62 |
Preprinted forms and letterhead |
62 |
Envelopes |
63 |
Heavy paper |
63 |
HP LaserJet Tough paper |
64 |
Labels |
64 |
Transparencies |
64 |
Printing on different paper for the first page |
65 |
Printing on both sides (duplexing manually) |
66 |
To duplex manually |
66 |
Printing booklets |
67 |
To print booklets |
67 |
Canceling a print job |
69 |
Printing with color |
71 |
Changing the color settings |
72 |
Using color |
73 |
Media selection |
73 |
HP ImageREt 2400 |
73 |
Managing color options |
74 |
Print in Grayscale |
74 |
Automatic versus Manual color adjustment |
74 |
Manual color options |
74 |
Matching colors |
76 |
Copy |
77 |
Starting a copy job |
78 |
Canceling a copy job |
79 |
Adjusting the copy quality |
80 |
To adjust the copy quality for the current job |
80 |
To adjust the default copy quality |
80 |
Adjusting the lighter/darker (contrast) setting |
81 |
To adjust the lighter/darker setting for the current job |
81 |
To adjust the default lighter/darker setting |
81 |
Reducing or enlarging copies |
82 |
To reduce or enlarge copies for the current job |
83 |
To change the default copy size |
84 |
Changing the copy-collation setting |
85 |
To change the default copy-collation setting |
85 |
Changing the number of copies |
86 |
To change the number of copies for the current job |
86 |
To change the default number of copies |
86 |
Copying photos, two-sided originals, or books |
87 |
To copy a photo |
87 |
To copy a multiple-page stack of two-sided originals |
87 |
To copy a book |
88 |
Fax |
89 |
Specifying the fax settings |
91 |
To enter text from the control panel |
91 |
To set the time and date |
92 |
To set the fax header |
92 |
Sending faxes |
93 |
To adjust the resolution for the current fax job |
93 |
To send a fax to one recipient |
93 |
To send a fax to multiple recipients |
94 |
To send a fax by using a group-dial entry |
94 |
To send a fax to a group manually (ad hoc faxing) |
95 |
Using manual dial |
96 |
To use manual dial with the automatic document feeder (ADF) |
96 |
To use manual dial with the flatbed scanner |
96 |
Redialing manually |
97 |
To redial manually |
97 |
Canceling a fax job |
98 |
To cancel the current fax job |
98 |
To cancel a fax job by using the Fax Job Status |
98 |
Sending faxes by using the software |
99 |
To send a fax from the software (Windows 2000 or XP) |
99 |
To send a fax from the software (Mac OS 10.2 or 10.3) |
99 |
To send a fax from a third-party application, such as Microsoft Word (all operating systems) |
100 |
Receiving faxes |
101 |
To receive faxes when you hear fax tones |
101 |
Sending a fax by dialing from a telephone |
102 |
To send a fax by dialing from a telephone |
102 |
Changing the default light/dark (contrast) setting |
103 |
To change the default light/dark (contrast) setting |
103 |
Changing the default resolution setting |
104 |
To change the default resolution setting |
104 |
Changing the default glass-size setting |
105 |
To change the default glass-size setting |
105 |
Selecting tone-dialing or pulse-dialing mode |
106 |
To select tone-dialing or pulse-dialing |
106 |
Changing the redial settings |
107 |
To change the redial-on-busy option |
107 |
To change the redial-on-no-answer option |
107 |
To change the redial-on-communication-error option |
107 |
Receiving faxes to your computer |
108 |
To turn off the receive-to-PC setting from the control panel |
108 |
Setting the answer mode |
109 |
To set the answer mode |
109 |
Changing ring patterns for call answering |
110 |
To change ring patterns for call answering |
110 |
Changing the rings-to-answer setting |
111 |
Using the rings-to-answer setting |
111 |
To set the number of rings-to-answer |
111 |
Changing autoreduction settings for incoming faxes |
112 |
To change autoreduction for incoming faxes |
112 |
Blocking or unblocking fax numbers |
113 |
To block or unblock a fax number |
113 |
About speed-dial entries, one-touch keys, and group-dial entries |
114 |
To program speed-dial entries and one-touch keys |
114 |
To delete speed-dial entries and one-touch keys |
115 |
To program speed-dial entries or one-touch keys quickly |
115 |
To manage group-dial entries |
115 |
Using dialing characters |
118 |
To insert a pause |
118 |
Inserting a dial prefix |
119 |
To set the dial prefix |
119 |
Sending a delayed fax |
120 |
To send a delayed fax |
120 |
Changing the detect-dial-tone setting |
121 |
To change the detect-dial-tone setting |
121 |
Using billing codes |
122 |
To change the billing-code setting |
122 |
To use billing codes |
122 |
Reprinting a fax |
123 |
To reprint a fax |
123 |
To change the fax reprint settings |
123 |
Deleting faxes from memory |
124 |
To delete faxes from memory |
124 |
Using fax forwarding |
125 |
To use fax forwarding |
125 |
Making an extension telephone available to receive faxes |
126 |
To make an extension telephone available to receive faxes |
126 |
Using fax polling |
127 |
To poll (request a fax from) another fax machine |
127 |
Changing the silence-detect mode |
128 |
To change the silence-detect mode |
128 |
Creating stamp-received faxes |
129 |
To make stamp-received faxes available |
129 |
Setting the fax-error-correction mode |
130 |
To change the error-correction setting |
130 |
Changing the V.34 setting |
131 |
To change the V.34 setting |
131 |
Scan |
133 |
Understanding scanning methods |
134 |
Scanning from the device control panel (Windows) |
135 |
Programming the device Scan to button |
135 |
Scanning to e-mail |
135 |
Scanning to a folder |
135 |
Canceling a scan job |
137 |
Scanning by using HP Director (Windows) |
138 |
To view HP Director |
138 |
Scanning from the device and HP Director (Macintosh) |
139 |
Scanning to e-mail |
139 |
Scanning to a file |
140 |
Scanning to a software program |
140 |
Using page-by-page scanning |
141 |
Scanning by using TWAIN-compliant and WIA-compliant software |
142 |
Using TWAIN-compliant and WIA-compliant software |
142 |
Scanning a photo or a book |
143 |
Scanning a photo |
143 |
Scanning a book |
143 |
Scanning by using optical character recognition (OCR) software |
145 |
Readiris |
145 |
Scanner resolution and color |
146 |
Resolution and color guidelines |
146 |
Color |
147 |
Photo |
149 |
Inserting a memory card |
150 |
Changing default settings |
151 |
Changing job settings |
152 |
Printing photos directly from the memory card |
153 |
Printing photos from a proof sheet |
154 |
Printing an index |
155 |
How do I? |
157 |
Print: How do I? |
158 |
Print on special media, such as glossy or photo paper |
159 |
Print on both sides of the paper |
160 |
Print on envelopes and custom media sizes |
160 |
Change the device print settings, such as volume or print quality, in HP Toolbox |
161 |
Print color documents from my computer in black and white only |
162 |
Network: How do I? |
163 |
Set up the device and use it on the network |
163 |
Set my network password |
165 |
Photo: How do I? |
166 |
Print a particular photo from a memory card |
166 |
Print all the photos that are stored on a memory card |
166 |
Enable or disable memory cards |
166 |
Use a proof sheet |
167 |
Save photos from a memory card to my computer |
167 |
Copy: How do I? |
168 |
Change the copy settings, such as number of copies, in HP Toolbox |
168 |
Reduce or enlarge an original |
168 |
Fax: How do I? |
169 |
Send a fax from the device |
169 |
Change the fax send or receive settings, such as answer mode, in HP Toolbox |
169 |
Create a fax cover page |
170 |
Send a fax from my computer |
171 |
Receive faxes to my computer |
172 |
Set up speed dials |
173 |
Forward received faxes to another fax number |
173 |
View and print previously received faxes |
174 |
Add or delete a contact |
174 |
Import contacts from another source |
175 |
Create a new group list |
176 |
Create a new group list |
176 |
Change settings, such as resolution and contrast, and optimize them for each fax |
176 |
Scan: How do I? |
178 |
Scan from the device control panel |
178 |
Set up the Scan to button on the control panel |
178 |
Save a scan to a folder on my computer |
178 |
Send a scan to an e-mail message |
179 |
Add or edit e-mail addresses for scanning to e-mail |
179 |
Add or edit folders for scanning to a folder |
179 |
Other: How do I? |
181 |
Receive toner warnings from the device at my computer |
181 |
Receive toner warning e-mail messages from the device |
181 |
Maintain the device |
181 |
View the control-panel menu items for the device |
182 |
Replace print cartridges |
182 |
Replace the imaging drum |
184 |
Clear jams |
186 |
Order new supplies |
191 |
Managing the device and maintenance |
193 |
Information pages |
194 |
Demo page |
194 |
Usage page |
194 |
Configuration page |
194 |
Supplies Status page |
195 |
HP Toolbox |
197 |
To view HP Toolbox |
197 |
Status tab |
198 |
Fax tab |
198 |
Scan to tab |
198 |
Troubleshooting tab |
199 |
Documentation tab |
199 |
Device Settings pages |
200 |
HP Toolbox links |
201 |
Other links |
201 |
Macintosh Configure Device (Mac OS 10.2 and 10.3) |
202 |
To view Macintosh Configure Device |
202 |
Embedded Web server |
203 |
Features |
203 |
Fax logs and reports |
204 |
Printing the fax activity log |
204 |
Printing a fax call report |
204 |
Setting print times for the fax call report |
205 |
Including the first page of each fax on the fax call report |
206 |
Printing a phone book report |
206 |
Printing the billing-code report |
206 |
Printing the block-fax list |
206 |
Printing all fax reports |
207 |
Cleaning the device |
208 |
To clean the exterior |
208 |
To clean the scanner glass |
208 |
To clean the lid backing |
208 |
Cleaning the paper path |
209 |
Changing the automatic document feeder (ADF) |
211 |
To change the ADF |
211 |
Changing the automatic document feeder (ADF) pickup roller assembly |
213 |
To change the ADF pickup roller assembly |
213 |
Cleaning the automatic document feeder (ADF) pickup roller assembly |
215 |
To clean the ADF pickup roller assembly |
215 |
Managing supplies |
217 |
Checking status and ordering supplies |
218 |
To check status and order supplies by using the control panel |
218 |
To check status and order supplies by using HP Toolbox |
218 |
Storing supplies |
219 |
Replacing and recycling supplies |
220 |
HP policy on non-HP supplies |
221 |
Resetting the printer for non-HP supplies |
221 |
HP fraud hotline |
222 |
Changing a print cartridge |
223 |
To replace a print cartridge |
223 |
Changing the imaging drum |
225 |
To change the imaging drum |
225 |
Troubleshooting |
227 |
Support strategy |
228 |
Troubleshooting process |
229 |
Troubleshooting checklist |
229 |
Control panel messages |
233 |
Alert and warning messages |
233 |
Critical error messages |
241 |
Clearing jams |
244 |
Media jams occur in the device |
244 |
Media jams occur in the automatic document feeder (ADF) |
247 |
Print problems |
250 |
Print quality problems |
250 |
Media-handling problems |
259 |
Performance problems |
261 |
Scan problems |
263 |
Solving scanned image problems |
263 |
Scan quality problems |
265 |
Copy problems |
267 |
Preventing problems |
267 |
Image problems |
267 |
Media-handling problems |
268 |
Performance problems |
270 |
Fax problems |
272 |
Problems receiving faxes |
272 |
Problems sending faxes |
275 |
Voice call problems |
277 |
Media-handling problems |
277 |
Performance problems |
279 |
Memory card problems |
280 |
Missing or wrong files |
280 |
Index page not printing |
280 |
Proof sheet not printing |
280 |
Proof sheet not scanning |
281 |
Issues with photo printing |
281 |
Troubleshooting tools |
284 |
Device pages and reports |
284 |
Fax reports |
284 |
HP Toolbox |
286 |
Service menu |
286 |
The device control panel display has black lines or dots, or becomes blank |
288 |
Accessories and ordering information |
289 |
Supplies |
290 |
Memory |
291 |
Cable and interface accessories |
292 |
Paper-handling accessories |
293 |
Paper and other print media |
294 |
User-replaceable parts |
295 |
Supplementary documentation |
296 |
Service and support |
297 |
Hewlett-Packard limited warranty statement |
297 |
Print Cartridge and Imaging Drum Limited Warranty Statement |
299 |
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement |
300 |
Availability of support and service |
301 |
HP maintenance agreements |
301 |
Onsite service agreements |
301 |
Device specifications |
303 |
Regulatory information |
305 |
Introduction |
305 |
Telephone Consumer Protection Act (United States) |
306 |
IC CS-03 requirements |
307 |
EU statement for telecom operation |
308 |
New Zealand telecom statements |
309 |
Environmental Product Stewardship program |
310 |
Ozone production |
310 |
Energy consumption |
310 |
HP LaserJet printing supplies |
310 |
Nederlands |
311 |
Taiwan |
312 |
Declaration of conformity |
313 |
Declaration of conformity |
314 |
Country-/region-specific safety statements |
315 |
Laser safety statement |
315 |
Canadian DOC statement |
315 |
Korean EMI statement |
315 |
Finnish laser statement |
316 |
Glossary |
317 |