HP Color LaserJet 2800 HP Color LaserJet 2820/2830/2840 All-In-One - User Guid - Page 240
Unknown Memory Card Error, ProofSheet Error Not Readable - cannot scan to pc
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Alert and warning messages (continued) Control panel message Description Recommended action Photo Job Pending Second photo job was started prior to completion of first job. No action required. Message will cease when first job completes. Photos Not Found An image has been selected that has been deleted. The image checked on the bubble sheet has been deleted. Memory card has been removed from the memory slot. Reinsert the card and reselect the image. Proof Sheet Flatbed Only A document is in the ADF. Remove the document from the ADF and verify that the proof sheet is properly positioned on the scanner. ProofSheet Error Not Readable The proof sheet cannot be read because the bubbles have not been completely filled, the proof sheet is wrinkled, the page is skewed on the scanner, or the proof sheet is face up. This feature has been optimized and tested for use with Genuine HP Toner Supplies (variations in color shading can impact the performance of this feature). Verify that the proof sheet bubbles are completely filled. Verify that the proof sheet is face down and properly positioned in the lower right corner. Scanner reserved for PC scan A computer is using the device to create a scan. Wait until the computer scan has finished, or cancel the scan from the computer software, or press CANCEL. Scanning error Cannot connect The device cannot transmit scan information to a computer. Verify that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again. Select at least one image You might not have selected any images Verify that you have marked the bubbles on the proof sheet. underneath the images you want to print. Select one image layout An image layout might not be selected on the proof sheet. Verify that you have marked one of the bubbles corresponding to an image layout. Select one paper type A paper type might not be selected on the proof sheet. Verify that you have marked one of the bubbles corresponding to a paper type. Settings cleared The device has cleared job settings. Re-enter any appropriate job settings. Unauthorized (color) A new supply has been installed that is not made by HP. This message is displayed until an HP supply is installed or ENTER is pressed. If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Service or repairs required as a result of using nonHP supplies is not covered under HP warranty. To continue printing, press ENTER. The first pending job will be cancelled. Unknown Memory Card Error There is an issue with either the memory card or the device memory-card reader. Reinsert the card. If the error persists, insert a different card. If the error persists, contact HP Customer Care. See Service and support or the support flyer that came in the device box. 224 Chapter 14 Troubleshooting ENWW