HP Color LaserJet Enterprise MFP M682 Fax Guide - Page 32

Try setting the

Optimize Text/Picture

option to

Photograph

setting.

You selected the Stop button to cancel a fax, but the fax was still sent

If the job is too far along in the sending process, you cannot cancel the job.

This is normal operation.

No fax address book button displays

The fax address book feature has not been enabled.

Use the HP MFP Digital Sending Software

Configuration

utility to enable the fax address book feature.

Not able to locate the Fax settings in HP Web Jetadmin

Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu.

Select

Digital Sending and Fax

from the drop-down menu.

The header is appended to the top of the page when the overlay option is enabled

For all forwarded faxes, the printer appends the overlay header to the top of a page.


A mix of names and numbers is in the recipients box

Names and numbers can both display, depending on where they are from. The fax address book lists names,

and all other databases list numbers.


A one-page fax prints as two pages

The fax header is being appended to the top of the fax, pushing text to a second page.

To print a one page fax on one page, set the overlay header to overlay mode, or adjust the

fit-to-page

setting.

A document stops in the document feeder in the middle of faxing

A jam is in the document feeder.

Clear the jam, and send the fax again.

The volume for sounds coming from the fax accessory is too high or too low

The volume setting needs to be adjusted.

Adjust the volume in the

Fax Send Settings

menu and the

Fax Receive Settings

menu.

26

Chapter 8

Specifications

ENWW

Section	Page
Overview	7
Introduction	7
HP MFP Analog Fax Accessory 700 features	8
Parts included with the fax accessory	8
Install the fax accessory	9
Install the fax accessory	9
Connect the fax accessory to a phone line	10
Verify fax operation	10
Update firmware	11
Set up fax	13
Introduction	13
Required fax settings	13
Set up fax by using the printer control panel	13
Change fax configurations	15
Introduction	15
Fax dialing settings	15
General fax send settings	17
Fax receive settings	19
Send a fax	21
Send a fax	21
Additional fax tasks	24
Improve fax image quality	25
Solve fax problems	27
Checklist for solving fax problems	28
What type of phone line are you using?	28
Are you using a surge-protection device?	29
Are you using a phone company voice-messaging service or an answering machine?	29
Does your phone line have a call-waiting feature?	29
Check fax accessory status	29
General fax problems	31
The fax failed to send	31
An Out of Memory status message displays on the printer control panel	31
Print quality of a photo is poor or prints as a gray box	31
You selected the Stop button to cancel a fax, but the fax was still sent	32
No fax address book button displays	32
Not able to locate the Fax settings in HP Web Jetadmin	32
The header is appended to the top of the page when the overlay option is enabled	32
A mix of names and numbers is in the recipients box	32
A one-page fax prints as two pages	32
A document stops in the document feeder in the middle of faxing	32
The volume for sounds coming from the fax accessory is too high or too low	32
Specifications	32
Fax accessory product specifications	33
Replacement parts and accessories	34

HP Color LaserJet Enterprise MFP M682 Fax Guide - Page 32

You selected the Stop button to cancel a fax, but the fax was still sent

Page 32 highlights