HP Color LaserJet Pro M255-M256 Reference Guide - Page 4

Download and install the software, Control panel error message

Page 4 highlights

Wireless network connection (wireless models only) Use touchscreen control panel to set up your wireless connection: Note: Before setting up your wireless connection, disconnect any USB or network cables from your printer. 1. Touch the Wireless icon, touch Network Wi-Fi off, and then touch Setting. 2. Touch Wireless Setup Wizard, and then select your network name from the list of available wireless networks. Control panel error message Error Message Solution Load Paper •• Initializing... •• Cleaning... •• Printing... Cool down mode Door is open •• Jam in tray 1. Clear jam and then press OK. •• Jam in cartridge area. Open top cover and remove cartridge. Clear jam. •• Manual Feed. Plain, Letter. Or press OK to use available media. •• Manual Duplex. Load tray 1. Press OK to continue. •• Supply problem. •• Install cartridge. •• Incompatible cartridge. •• Protected cartridge. •• Unauthorized cartridge. •• Cartridge is very low. •• Used or counterfeit cartridge in use. Insert paper. No action to take. Secure all doors. Refer to User Guide. Press the OK button on the 2-line control panel or tap OK on the touchscreen control panel when ready. Take out and reinsert the toner cartridge. If error still appears, go to www.hp.com/support/ljM255. Replace with a new cartridge. Download and install the software NOTE: Do not connect the USB cable until you are prompted to do so. Method 1: Download from 123.hp.com/laserjet 1. Go to 123.hp.com/laserjet (Windows) or 123.hp.com (OS X), and click Download. 2. Follow the onscreen instructions and then prompts to save the file to the computer. 3. Launch the software file from the folder where the file was saved. 4. Follow the onscreen instructions to install the software. 5. When prompted to select a connection type, select the appropriate option for the type of connection. Method 2: Download from printer support website (Windows) 1. Go to www.hp.com/support/ljM255. 2. Select Software and Drivers. 3. Download the software for your printer model and operating system. 4. Launch the software file from the folder where the file was saved. 5. Follow the onscreen instructions to install the software. 6. When prompted to select a connection type, select the appropriate option for the type of connection. 4

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Wireless network connection (wireless models only)
NOTE:
Do not connect the USB cable until you are prompted to do so.
Method 2: Download from printer support website
(Windows)
1.
Go to
www.hp.com/support/ljM255
.
2.
Select
Software and Drivers
.
3.
Download the software for your printer model and operating system.
4.
Launch the software file from the folder where the file was saved.
5.
Follow the onscreen instructions to install the software.
6.
When prompted to select a connection type, select the appropriate option
for the type of connection.
Method 1: Download from 123.hp.com/laserjet
1.
Go to
123.hp.com/laserjet
(Windows) or
123.hp.com
(OS X), and click
Download
.
2.
Follow the onscreen instructions and then prompts to save the file to the
computer.
3.
Launch the software file from the folder where the file was saved.
4.
Follow the onscreen instructions to install the software.
5.
When prompted to select a connection type, select the appropriate option
for the type of connection.
Download and install the software
Error Message
Solution
Load Paper
Insert paper.
Initializing...
Cleaning...
Printing... Cool down mode
No action to take.
Door is open
Secure all doors.
Jam in tray 1. Clear jam and then press
OK
.
Jam in cartridge area. Open top cover and remove cartridge. Clear jam.
Refer to User Guide.
Manual Feed. Plain, Letter. Or press
OK
to use available media.
Manual Duplex. Load tray 1. Press
OK
to continue.
Press the
OK
button on the 2-line control panel or tap
OK
on the touchscreen
control panel when ready.
Supply problem.
Install cartridge.
Incompatible cartridge.
Protected cartridge.
Unauthorized cartridge.
Take out and reinsert the toner cartridge. If error still appears, go to
www.hp.com/support/ljM255
.
Cartridge is very low.
Used or counterfeit cartridge in use.
Replace with a new cartridge.
Control panel error message
Use touchscreen control panel to set up your wireless connection:
Note:
Before setting up your wireless connection, disconnect any USB or network cables from your printer.
1.
Touch the
Wireless
icon, touch
Network Wi-Fi
off
, and then touch
Setting
.
2.
Touch
Wireless Setup Wizard
, and then select your network name from the list of available wireless networks.